I got to work and the one we had had broke somehow the blade that cuts the tape had come off and the roll didn't stay in the holder. I assume someone dropped it. Anyway I've had this tape dispenser as a replacement for about a week now and its great. I can't wait until Christmas time when I can really put it to the test with all the presents I'm going to wrap.
Nice matte finish "core" that holds tape roll not able to be removed means it is not able to be lost. Easy change on tape. Properly weighted so you can use one handed.