I bought my NutriBullet 8 months ago. At around the 3 month mark one of the blade assemblies began to leak at the shaft seal. I switched to the provided 2nd blade assembly and it lasted around 3 months and it too began to leak at the shaft. I used the NutriBullet 1 or 2 times a day, seven days a week. Also, the larger cup's plastic tabs wore down so that the cup had to be held in place while the machine was on. I did not over fill the cups, but filled only to the mark on the cup. I called customer service, and after faxing them the required documentation, they sent me 2 new blade assemblies, and a new oversize cup, charging shipping only. They advised me to replace blade assemblies every 6 months or so, and to stop short of the fill line when putting items in the cup, as excess pressure could contribute to leaks. In that case, one orange overfills the included small cup, so what use is it? And how do you follow the recipes in the book if the stuff won't fit into the standard size cups? Only the oversize cup is practical. The fact is, the blade assemblies have too much play in the shaft, and this wears the seal out. The new blade assemblies seem tight, so I hope they don't fail so quickly. The NutriBullet works great otherwise, and the customer service is excellent.
I would recommend this to a friend!
Written by a customer while visiting nutribullet.com
We have had a standard nutribullet for a couple of years and used it nearly daily. It was great and generally met our requirements We bought the Pro to get the larger capability in capacity and the more powerful motor. We have now had it for over a month and have found it to be everything it was advertised to be more power and more efficiency. Great product.
I would recommend this to a friend!
Written by a customer while visiting nutribullet.com
I had the smaller one but love the 900. very easy to use and clean
I would recommend this to a friend!
Written by a customer while visiting nutribullet.com
Customer Rating
5
Excellent customer service
on April 28, 2016
Posted by: New Juicer
from Richmond, VA, United States
Gender:Male
I had a small pr.oblem with a seal that had come undone..Nutri Bullet customer service not only rectified the issue but also went over and above to insure my satisfaction.
I would recommend this to a friend!
Written by a customer while visiting nutribullet.com
I have bougt the very first one" Magic bullet".The kids took it from me. . .I now decided to get me the 900 series. It' s faster, better. Buy yourself one!
I would recommend this to a friend!
Written by a customer while visiting nutribullet.com