I would have thought it was operator error if it had only happened a couple of times. But after the first couple of times I have been sure to screw the bottom on as tight as I can. The problem is that when pushing down and turning on the container to engage and disengage the blades, the bottom has become loose and my smoothie has leaked out into the inside then outside of the base. it happens about 25% of the time. I wonder if anyone else has had this problem?
No, I would not recommend this to a friend.
Written by a customer while visiting nutribullet.com
Customer Rating
5
Great service!
on December 14, 2015
Posted by: TammYoga
Gender:Female
My Nutribullet cup was stuck in the base while making a shake. I called customer service. The representative was very helpful in helping me remove the cup and make sure it doesn't happen again. Thank you!
I would recommend this to a friend!
Written by a customer while visiting nutribullet.com
Customer Rating
5
Mutribullet Pro
on February 7, 2016
Posted by: Lilola8
from Bay area, CA
Gender:Female
Wonderful product. I would recommend this product whole heartedly.
I would recommend this to a friend!
Written by a customer while visiting nutribullet.com
Customer Rating
5
Best purchase ever
on February 15, 2016
Posted by: Edgygirl1
from Pittsburgh, PA, United States
Gender:Female
Bought this 2 years ago and have used it every single day--sometimes twice a day--since then!
I would recommend this to a friend!
Written by a customer while visiting nutribullet.com
Customer Rating
3
Customer Service response
on February 16, 2016
Posted by: leonidas
from Virginia, United States
Gender:Male
I bought this product a few months ago, one of them became INOP. I reported through email and phone call; one person returned my call which i missed due to a meeting but no one follow up afterwards. I then wrote another email yesterday and finally got a response of replacing the product. The customer service representative was "Brain". Thank you for not passing me off for another time or setting up another call from another representative.
No, I would not recommend this to a friend.
Written by a customer while visiting nutribullet.com