Customer reviews from sharkninja.com
Shark - VACMOP Reveal NEW Cordless Hard Floor Cleaner - Blue
Average customer rating
4.5
(95 Reviews)
Rating breakdown 95 reviews
5 Stars
62
4 Stars
20
3 Stars
8
2 Stars
5
1 Star
0
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for Shark - VACMOP Reveal NEW Cordless Hard Floor Cleaner - Blue
Customer Rating
5
Good Mop
on July 28, 2026
Posted by: katiebd
Gender:Female
The only mop you need! We use it to mop our home and the suction for occasional missed dirt is great. The spray function is wonderful - in terms that you can control what you put on your floors. Also the cordless option is top tier, I do not charge it that often either, maybe every 3 months.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great mop & vac
on July 22, 2026
Posted by: Nema
Gender:Female
[This review was collected as part of a promotion.] I've been using this mop & vac for years keeps me running two vacuum at a time
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Highly recommend!!
on July 22, 2026
Posted by: HayleeB
[This review was collected as part of a promotion.] I am obsessed with this Shark VACMOP! It is super lightweight, has incredible suction power (better than my actual vacuum), and mops! This has been perfect for quick mudroom/entry and kitchen area clean-ups as it sucks up all the dirt/crumbs (even sucks up everything all the way under the corners of the cabinets) and then a quick spray mop cleans up any sticky messes and dries quickly afterwards. The battery life is great and the charging cord is not clunky or cumbersome at all. Would highly recommend for the hard surface areas of your home!
Written by a customer while visiting sharkninja.com
Customer Rating
2
Broke After a Year
on June 11, 2026
Posted by: DDCov
Mine broke within a year. The battery life was fine but it actually cracked and broke making it unusable. It was right after the warranty ended. Loved it when it worked! Not sure if its worth replacing if another is just going to break as well. Make a better quality product so customers dont look elsewhere
Response from sharkninja.comBy SharkNinja, June 13, 2026
Hi there,
Thank you for taking the time to leave a review.
We’re devastated to hear that your unit cracked and became unusable so soon after the warranty ended, that’s understandably frustrating, especially when you’d been enjoying it up until that point. Your feedback regarding product durability is very important to us, and we’ll be sure to share your comments with our product team. While your warranty has ended, we’d still recommend reaching out to our support team to see if there may be any options available to assist you.
https://support.sharkninja.com/contact-us
Kind regards,
Shark Home
Thank you for taking the time to leave a review.
We’re devastated to hear that your unit cracked and became unusable so soon after the warranty ended, that’s understandably frustrating, especially when you’d been enjoying it up until that point. Your feedback regarding product durability is very important to us, and we’ll be sure to share your comments with our product team. While your warranty has ended, we’d still recommend reaching out to our support team to see if there may be any options available to assist you.
https://support.sharkninja.com/contact-us
Kind regards,
Shark Home
Written by a customer while visiting sharkninja.com
Customer Rating
2
Meh
on May 31, 2026
Posted by: Katy89
from Cedar Key FL
Gender:Female
I bought VacMop and have used it a few times now and am not impressed. The disposable pads are bulky, have a plastic shelf on them, and constantly flip over in half while you are trying to clean. It is not efficient for cleaning large areas. Maybe this would be useful for an RV but not for a house. There is no dustbin for the vacuum part - it just goes under the plastic piece on the pad and in a small cubby the size of a dollar coin. Kinda hard to clean out. Save your money and invest in something better than this, or cheaper and just go with a Swiffer mop.
Response from sharkninja.comBy Sharkninja, June 3, 2026
Hi Katy,
Thank you for your feedback. It’s easy to see why this hasn’t met your expectations. Dealing with pads that flip or feel bulky, along with limited debris collection, can make cleaning feel more difficult rather than convenient, especially when trying to cover larger areas. We truly appreciate you taking the time to share this detailed feedback, as it helps highlight where the experience can fall short in real‑world use and where improvements matter most.
Kind Regards,
Shark Home
Thank you for your feedback. It’s easy to see why this hasn’t met your expectations. Dealing with pads that flip or feel bulky, along with limited debris collection, can make cleaning feel more difficult rather than convenient, especially when trying to cover larger areas. We truly appreciate you taking the time to share this detailed feedback, as it helps highlight where the experience can fall short in real‑world use and where improvements matter most.
Kind Regards,
Shark Home
Written by a customer while visiting sharkninja.com
Customer Rating
4
Busy Mom’s Go To
on May 21, 2026
Posted by: CassieC
I feel as though I’m a busy, working mom and struggle to upkeep my hardwood floors. Having two kids means a lot of traffic in areas, having long hair means lots of shedding, and there’s always crumbs from snacks or broken pieces of who knows what on my floors. This has helped cleaning the floors feel less like a struggle. When it arrived, it took about a minute to assemble, attach a pad, and insert the solution. The performance of this is okay, as it’s easy to maneuver and the light detect shows troubled or missed areas. The suction works and gets dust, hair, and small items, but anything larger than a nickel won’t be picked up, even if it’s lightweight. If there’s too much dust or hair, you can try passing over again, but you may just end up moving it around. This is not a good substitute as an actual vacuum, but rather a good item for in between deep cleans.
Written by a customer while visiting influenster.com
Customer Rating
5
Love
on May 12, 2026
Posted by: JamieP
This shark vacuum/mop is all you will need to keep your household looking for steam. I have a husky and two cats and it makes my house so easy to clean and manage leaves it smelling fresh. I love the durable mess of it and it charge very quickly easy to clean easy to assemble
Written by a customer while visiting influenster.com
Customer Rating
3
Trial and error
on April 16, 2026
Posted by: Shelby91!
I would love to give this five stars because the option to go from vacuuming to mopping is wonderful instead of interchanging with two devices however, the hiccup is once you vacuum and you have stuff stuck to the pad that didn’t get sucked up into the compartment area a lot of the time if not most of the time some of that debris gets left behind once the pad gets wet and you mop your floor and so you have to go back and sweep up the debris that was left behind from mopping. I know it’s supposed to be designed to make it easier to sweep and mop, however, most of the time you’re still having to go back and re-sweep or re-vacuum which defeats the purpose of having a versatile device. I won’t say it’s a complete waste of money because you don’t have as much mess to go back and sweep up however, I would still like them to try to minimize or fix that hiccup.
I would recommend this to a friend!
Response from sharkninja.comBy SharkNinja, April 16, 2026
Hi Shelby,
Thank you for taking the time to leave such a thoughtful review.
We’re glad to hear that you appreciate the convenience of being able to vacuum and mop with one device since features like this are designed to make everyday cleaning easier. At the same time, we understand your concern about debris remaining on the pad after vacuuming and then being redistributed during the mopping cycle. Having to go back and re‑sweep or re‑vacuum can certainly take away from the versatility the product is meant to offer.
Your detailed feedback about this cleaning “hiccup” is valuable and will be shared with the relevant teams internally as we continue to review and improve product performance.
In the meantime, we recommend referring to the troubleshooting guide below, which includes tips that may help optimize pickup and mopping results:
https://support.sharkninja.com/article/Shark-VACMOP-Reveal-Cordless-Floor-Vacuum-and-Spray-Mop-Troubleshooting-Guide
If the issue continues after reviewing those suggestions, please follow the instructions at the end of the guide to connect with our support team for further assistance.
Kind regards,
Shark Home.
Thank you for taking the time to leave such a thoughtful review.
We’re glad to hear that you appreciate the convenience of being able to vacuum and mop with one device since features like this are designed to make everyday cleaning easier. At the same time, we understand your concern about debris remaining on the pad after vacuuming and then being redistributed during the mopping cycle. Having to go back and re‑sweep or re‑vacuum can certainly take away from the versatility the product is meant to offer.
Your detailed feedback about this cleaning “hiccup” is valuable and will be shared with the relevant teams internally as we continue to review and improve product performance.
In the meantime, we recommend referring to the troubleshooting guide below, which includes tips that may help optimize pickup and mopping results:
https://support.sharkninja.com/article/Shark-VACMOP-Reveal-Cordless-Floor-Vacuum-and-Spray-Mop-Troubleshooting-Guide
If the issue continues after reviewing those suggestions, please follow the instructions at the end of the guide to connect with our support team for further assistance.
Kind regards,
Shark Home.
Written by a customer while visiting sharkninja.com