Customer reviews from bestbuy-ca
Nespresso - Vertuo Pop+ Deluxe Coffee and Espresso Maker by Breville BNV125TTN1BUC1 - Titan Grey
Average customer rating
2
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
0
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
2
33%of customers recommend this product.
(
1 out of
3)
Customer Reviews for Nespresso - Vertuo Pop+ Deluxe Coffee and Espresso Maker by Breville BNV125TTN1BUC1 - Titan Grey
Customer Rating
1
Not a great product
on December 20, 2025
Posted by: Nadine
from Anjou
It seems not to be working properly. The drink was not too hot. The first time I had a very small quantity of hot liquid and the second time the coffee was poured on the Glass
No, I would not recommend this to a friend.
By Nespresso Canada Team, December 23, 2025
We regret learning that you’re unsatisfied with the temperature of your coffee, Nadine, and thank you for your feedback on the Vertuo Pop+. Our Vertuo line brewing systems operate at the correct water temperature, quantity and pressure for each blend design, so they deliver our quality promise in cup without burning the coffee grounds. Although the temperature of our machines cannot be increased manually, here are some tips to get a hotter coffee:
— For Bluetooth-enabled models, connect the device to your Wi-Fi to get the latest software update.
— Use a cup of the size of your preparation. Using a larger cup will cool the mixture faster.
— Clean the extraction chamber frequently (once a week). The cleaning will take approximately 5 minutes and you will find the instructions in your user manual.
If you would like more support for this or the inconsistent cup sizes, we invite you to contact our machine specialists via our toll-free number, 1.855.325.5781. Be sure we'll be delighted to speak with you. Cheers!
— For Bluetooth-enabled models, connect the device to your Wi-Fi to get the latest software update.
— Use a cup of the size of your preparation. Using a larger cup will cool the mixture faster.
— Clean the extraction chamber frequently (once a week). The cleaning will take approximately 5 minutes and you will find the instructions in your user manual.
If you would like more support for this or the inconsistent cup sizes, we invite you to contact our machine specialists via our toll-free number, 1.855.325.5781. Be sure we'll be delighted to speak with you. Cheers!
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Nice size
on December 22, 2025
Posted by: Sue
from Toronto
Nice compact size, like that the water reservoir is slightly to side, easier to fill.
Great shipping - delivered one day after ordering!
Great shipping - delivered one day after ordering!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Very disappointed with the quality of the product.
on March 16, 2026
Posted by: Lisa
from Burnaby
Very disappointed with the quality of the product. I already have two other Primium cofffee machines from Nespresso, both are great and made in Switzerland, not Hungary. The packaging was open, and the machine wouldn't start rinsing. It took me 40 minutes to finally get it to rinse very poorly. The coffee also flowed poorly and there was no foam. I tried several times, and it didn't improve.Sorry it's not something I'd want to continue using.
No, I would not recommend this to a friend.
By Nespresso Canada Team, March 24, 2026
Thank you for sharing your experience with us, Lisa. Be sure we appreciate your feedback on the manufacturing of the Vertuo Pop+, as it’s helpful for us to improve our products and services. We’ll gladly forward your comments to our team for further review. Rest assured that if you need any support for your device, we're pleased to provide technical assistance via our toll-free number, 1.855.325.5781. Our machine specialists will be delighted to speak with you!
Written by a customer while visiting bestbuy-ca