Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Deluxe Coffee and Espresso Maker by Breville BNV125TTN1BUC1 - Titan Grey
Average customer rating
4.6
(1,867 Reviews)
Rating breakdown 1,867 reviews
5 Stars
1,508
4 Stars
214
3 Stars
49
2 Stars
30
1 Star
66
93%of customers recommend this product.
(
1,550 out of
1,674)
Customer Reviews for Nespresso - Vertuo Pop+ Deluxe Coffee and Espresso Maker by Breville BNV125TTN1BUC1 - Titan Grey
Customer Rating
1
Do not buy - product does not last
on April 11, 2026
Posted by: Disappointed
from Louisiana
My wife received this product as a Christmas present. It is now April and the machine will no longer makes a cup of coffee. We have followed the instructions regarding cleaning, descaling, etc., and nothing works. The machine is now a boat anchor.
This product is electronic garbage.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, April 13, 2026
We appreciate your feedback. This is not the Nespresso experience we wished for you. Please give us a call at, 800.562.1465, we're available 24/7 to assist you and offer a lifetime of troubleshooting assistance. All Nespresso machines come with at least a one-year warranty. We look forward to speaking with you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Vertuo Pop + Blue Bottle: Consistency in Every Cup
on September 12, 2025
Posted by: Little3
from New Providence, NJ
[This review was collected as part of a promotion.] I love the clean, minimalist design of the new Vertuo Pop + Blue Bottle. It has a fast warm-up time, produces a beautiful, rich crema, and delivers consistent excellence in every cup.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Coffe not HOT, weak and bitter
on June 3, 2023
Posted by: Myself
from california
I bought this because it was suggested to me by a friend. Her older version was noisy but coffee was hot and delicious no need for milk. New machine makes bitter coffee and now had to buy a milk frother and coffee is luke warm at best, bitter and weak. What a waste of money.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katherine T., Customer Service, June 5, 2023
Thank you for your review. This is certainly not the experience we want you to have with your new Vertuo Pop+ machine. Please contact our team of Machine Experts at 800-562-1465. We will locate your account and troubleshoot to the best of our abilities via our Video Concierge service.
Written by a customer while visiting Nespresso USA
Customer Rating
5
A baristas favorite roommate
on November 5, 2025
Posted by: KKaye
I just purchased a Vertuo Pop and have been playing with the sample kit and I must say; as a barista, I'm impressed. I ordered 5 boxes of 10- double espresso pack and maple pecan). I cant wait to enjoy coffee house quality creations at home at 2am or 11pm. Looking forward to the Maple Pecan too!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
on March 24, 2025
Posted by: Jackie
from Kirksey, Kentucky
This is a total waste of money. Coffee tastes horrible.
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison, Customer Service, March 27, 2025
Thank you for your review. All machines come with a one year warranty and a lifetime of troubleshooting assistance. If you ever need support with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My Camper Coffee
on April 19, 2025
Posted by: Resa
from Asheville, NC
[This review was collected as part of a promotion.] I love my Nespresso so much that I purchase the pop for my camper. I love that it takes all pod sizes. The color is perfectly bright.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome Coffee and a beautiful machine
on May 25, 2023
Posted by: Bhldds
from New York
[This review was collected as part of a promotion.] I bought this machine approximately a month ago it not only makes the best coffee it’s a beautiful machine from the way it was designed to the colors that it comes in
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features
on May 17, 2023
Posted by: Nikki
from Michigan
[This review was collected as part of a promotion.] I bought this coffee machine as a Birthday gift to myself and loving it. It is small, efficient and absolutely love the color. I placed it in office because I like to enjoy good cup of coffee on a rough day and yes co-workers love it too !!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA