Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Deluxe Coffee and Espresso Maker by Breville BNV125TTN1BUC1 - Titan Grey
Average customer rating
4.6
(1,867 Reviews)
Rating breakdown 1,867 reviews
5 Stars
1,508
4 Stars
214
3 Stars
49
2 Stars
30
1 Star
66
93%of customers recommend this product.
(
1,550 out of
1,674)
Customer Reviews for Nespresso - Vertuo Pop+ Deluxe Coffee and Espresso Maker by Breville BNV125TTN1BUC1 - Titan Grey
Customer Rating
1
Disappointed
on April 19, 2026
Posted by: Renie
from Florida
If you drink your coffee black it’s a good machine .
If you add milk it’s luke warm and you have to microwave the coffee. Not happy with the purchase , will be returning.
If you add milk it’s luke warm and you have to microwave the coffee. Not happy with the purchase , will be returning.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, April 20, 2026
Thank you for your review. If you ever need assistance with a Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Purchase Ever
on April 30, 2023
Posted by: Shani
from Dallas, Tx
[This review was collected as part of a promotion.] I was never a coffee lover. The thought of making a latte always filled me anxiety because it seems I could never make a good cup coffee. However, I decide to buy Nespresso VertuoPlus and I have never been so happy with a purchase.
The machine is not only aesthetically pleasing but has made my mornings much for simpler. The coffee pods are rich in flavor and absolutely delicious. My morning’s definitely feel much more organized and peaceful. I would definitely recommend purchasing a Nespresso Machine for those on the go or have need the added help to make a warm cup of coffee to start the day.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Frustrated
on May 13, 2023
Posted by: Sassyboots
from Pinole, CA
[This review was collected as part of a promotion.] Purchased and thinking about returning. Numerous times where it’s not working properly when inserting the capsule and have to reopen and insert another capsule. Wasteful
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the machine!
on May 19, 2023
Posted by: marbx
from Los Angeles, CA
[This review was collected as part of a promotion.] I finally made the jump to buy this machine, and I do not regret it! The machine always makes a great cup of coffee every time, whether it's a regular cup or a double espresso (my favorite!).
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Pop!
on June 1, 2023
Posted by: J
from San Jose, CA
[This review was collected as part of a promotion.] It’s a cute little machine. It doesn’t hold many empty capsules and residual water drops into the capsule container when you open the top to load a new capsule. Like the small foot print, not a fan of watery junk in used capsule container. Loved my original Vertuo machine much better…should’ve re-purchased the same one.
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia R., Customer Service, June 2, 2023
Thank you for your review, Jennifer, and for your purchase of the Vertuo Pop, though we understand you find some aspects less than ideal. While the Pop will brew our latest coffee innovations, we stand behind our brand and ask that you call 800.562.1465 to speak with a machine expert so we may ensure your satisfaction.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Great coffee maker
on June 6, 2023
Posted by: Lyne
from Los Angeles
[This review was collected as part of a promotion.] I purchased this machine to use for pour over coffee; however, the nespresso carafe does not fit under the coffee dispenser. Otherwise it makes delicious coffee.
No, I would not recommend this to a friend.
Response from Nespresso USABy Kendall S, Customer Service , June 7, 2023
Thanks for your honest review, Lyne. The Vertuo Pop + will need to be propped up on a shelf or capsule drawer to accommodate cups for Alto and Carafe due to its size. If you have any further questions or concerns, please contact us at 800-562-1465. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Mini Pop packs a punch!
on June 19, 2023
Posted by: stella13
from Washington, D.C.
[This review was collected as part of a promotion.] After owning a Vertuo Plus and loving it, I bought the new Vertuo Pop for my sister’s birthday for her college apartment. We are impressed by how compact this little machine is but with all the same functionality and brewing quality as the larger Vertuo cousin! Plus, the great colors are an added bonus :) — would certainly recommend for a small space!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Small Footprint, Does Everything
on July 8, 2023
Posted by: MA
from Washington, DC
[This review was collected as part of a promotion.] Bought this a month ago and it’s the perfect solution for my coffee needs
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA