Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Deluxe Coffee and Espresso Maker by Breville BNV125TTN1BUC1 - Titan Grey
Average customer rating
4.6
(1,867 Reviews)
Rating breakdown 1,867 reviews
5 Stars
1,508
4 Stars
214
3 Stars
49
2 Stars
30
1 Star
66
93%of customers recommend this product.
(
1,550 out of
1,674)
Customer Reviews for Nespresso - Vertuo Pop+ Deluxe Coffee and Espresso Maker by Breville BNV125TTN1BUC1 - Titan Grey
Customer Rating
5
So quick + easy
on March 31, 2025
Posted by: comeasyouare
from san diego, ca
[This review was collected as part of a promotion.] love how easy it is to use! heats up so quickly and makes delicious coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Disappointed
on May 4, 2025
Posted by: Firefly
Very disappointed in this machine. So far I’ve had to waste two espresso pods for every one cup of espresso because the machine simply refuses to run. I’m not sure if I’m gonna keep this or not because this certainly isn’t what I expected.
No, I would not recommend this to a friend.
Response from Nespresso USABy Christine G., Customer Service, May 5, 2025
Thank you for your review. We share your disappointment that you've experienced issue with your Nespresso machine. The VertuoPop+ machine comes with a one-year warranty and we're happy to provide lifetime troubleshooting support. We feel confident we can help resolve the issue you've mentioned with prompt and comprehensive troubleshooting assistance by phone. Please call at your earliest convenience. We are available 24 hours a day, seven days a week at, 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Not what we expected
on June 9, 2025
Posted by: Schlick
from Minnesota
We bought this Vertuo Pop Plus for use in our RV, we love our coffee. We have used Nespresso machines in our home for awhile now, we have had 3 machines and all have made great coffee. This one was not up to the standards that we expected from Nespresso, It is loud, it leaked coffee from somewhere, and was just a disappointment. We did return it within the 30 days and are still looking to replace it in our Trailer with another Nespresso Machine
No, I would not recommend this to a friend.
Response from Nespresso USABy Blake, Customer Service, June 10, 2025
Thank you for your review, Schlick. We are sorry to hear that your Vertuo Pop+ machine did not meet your expectations and that you were unable to enjoy your Nespresso Coffee Moments. However, we are pleased to know that you had the opportunity to speak with a Machine Specialist and that you are in the process of returning your machine. If you need assistance with recommendations for a new machine or have any other inquiries, please do not hesitate to contact us at our toll-free number, 800-562-1465. Thank you!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Energy
on July 10, 2025
Posted by: Leslye101
[This review was collected as part of a promotion.] I purchased this about a month ago and it changed the game for me as a mother of a toddler and newborn, this was a must ! By far best purchase
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use and tastes great.
on July 10, 2025
Posted by: cm1015
from Long Island New York
[This review was collected as part of a promotion.] I love making my coffee at home. This machine is so easy to use. I got the Samra Origins coffee by The Weeknd, and it's so good! Very affordable machine and coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfection
on September 11, 2025
Posted by: Orlandocoffee00
from Orlando, Fl
[This review was collected as part of a promotion.] I absolutely love this machine The Weeknd bundle is what made me get it actually and i love the cup
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love colorful espresso?
on November 18, 2025
Posted by: 3rdNespresso
from De Soto, KS
This is my 3rd Nespresso machine. The first one was the Original which was given to me as a gift. It served me for a good 6 years or so. Then the 2nd one was the Next, which I loved and used for over 2 years. I left that machine at the rental property then purchased the Pod, because of the color options. I bought a yellow one and have been using it for about 2 years now. I love the compact size and it does the same thing as Next. I highly recommend any Nespresso machine but I’d also recommend to get the milk frother so you can enjoy the latte and cappuccino as well.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect size
on November 21, 2025
Posted by: tamgar
from michigan
[This review was collected as part of a promotion.] The smaller footprint is just what we were needing. Works as well as our Vertuo & fits on our compact cabin countertop perfectly. Love the color, too!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA