Customer Reviews for Tempur-Pedic - TEMPUR-Cloud 2" Memory Foam Mattress Topper, Queen - White
Customer Rating
4
Great support for my back and shoulders!
on March 11, 2026
Posted by: Sold on Temper-Pedic
from Bradenton, FL
We purchased a king size 2" thickness Tempur-Cloud Topper for our bed which was 7 years old and was saging a lot from use. The Tempur-Cloud Topper made the mattress much firmer and helped my back and shoulders greatly. I sleep much better and wake up with no aches and pains. The only thing preventing me from giving it a 5 star rating was that the size was not as described on the website. It was 4 inches wider and 2.5 inches longer than described. Although it hangs over the sides and top a bit, with the topper cover and the original mattress cover put on, it seems to work fine.
I was disappointed that the topper cover doesn't completely cover it. It only covers one side. Otherwise it makes my mattress feel softer. I was hoping to feel more supported.
If you are a side sleeper and are over 200lbs I weigh 220 lbs dont buy because it feels good at first but as soon as it molds to your body in a hour or so you can reach under your hip and are basically sleeping on the mattress no change in hip pain I suggest a 4" topper for side sleepers which they do not sell. I had high hopes but it is a dissapointment
Great topper but with having to buy this product should tell you everything about what I think of my tempur-pedic bed.The bed is way to hard and we bout the softest one available.Spent way to much money on the bed I guess.
Terrible quality, defective and company refuses to refund
on February 20, 2026
Posted by: Not happy
from Colorado
The product is poor quality and was defective, never inflated into desired shape. I contacted Tempur-pedic and requested refund under their warranty program. After providing all requested info and photos, Tempur-pedic acknowledged defects and that the warranty claim has been approved, but in the end they refused to issue refund. Their message was "We're unable to issue a refund for this product, as all purchases are final." Unbelievable! I wish I could include photos so you could see for yourself.
We purchased this product for our queen and king beds about 60 days ago and it has already created a huge crater in the middle. It sinks you in and doesn’t provide the structural support needed for a good sleep. Too soft and not effective. I regret buying this and now I have to figure out how I’m going to get rid of them. Not a good situation.
The cloud topper added to our tempur mattress made it possible for my husband to sleep in bed. After suffering a broken hip and ankle and surgery, he needed the soft support the topper gave us. I’m so glad I was able to find this. We’ve used it for over a month and are pleased with it.