The topper isn't as soft as I would like. I have fibromyalgia and I have 3 Tempurpedic mattresses. I put the topper on one of them hoping to make it softer but it did not work as planned.
We purchased this topper in July! It has met all our expectations and more! It adjusts to all positions and keeps aches at a minimum. Now I am looking forward to getting a mattress!
It's really great. We can sleep without having to be constantly shifting positions because of aches or numbness. Soft in just the right places, but firm enough too. It's really comfy. It has a bit of a chemical smell at first, but it goes away. Washed the topper cover, didn't dry it. An effort to get back on, but doable. Very satisfied.
The cheaper one I threw out for this one made more of a difference. And there's not a point to having the cooling topper because you need to cover it with so many other things you don't feel it anyways. Also the biggest pain in the you know what. Every time I get out of bed every layer of sheet slides off the cooling topper. Everything.
Love tempurpedic products! Comes with a well made zip on/off washable cover. The medium firmness of topper is perfect - not too soft & not too firm. Helps one to sleep better when hips & shoulder joints are gently cradled into a soft support. We have owned a tempurpedic mattress for 18 years & loved it. It drove us to buy their topper as a cheaper solution for making an older used bed in a guest room more comfortable. It was the perfect solution!