[This review was collected as part of a promotion.] Before purchasing the mattress topper I was waking up several times with hip pain, shoulder pain or both. Not now. I actually sleep comfortably and without pain. I highly recommend this to anyone that suffers with pain during the night.
The topper is extremely soft, more than I had expected. The topper is very cool, but when you put on a fitted sheet the cool effect dissipates tremendously.
[This review was collected as part of a promotion.] My new topper added some new life to my old mattress, and until now I didn't realize how bad things had gotten. Since I started using the new topper, I've been sleeping through the entire night and waking up without feeling the tin man from the Wizard of Oz.
I bought topper product thinking it would help with my back pain but it did not to make a difference. I contacted the company since I am not satisfied with the product. THEY WILL NOT TAKE THE ITEM BACK OR REFUND YOU. YOU GET WHAT YOU GET. No help in even offering anything to you.
I ordered a Queen and was sent a King. We tried to sleep on it one night even though our bedding barely fit around it. We had the worst sleep. We felt like we were being suffocated and it didn't provide much support. I purchased it without much concern because of the 90 day satisfaction guarantee listed all over the website. Maybe that was bad on me for not clicking into the fine print, but it's very misleading that it's featured so prominently and makes it seem like it applies to every product. When I contacted customer service after several back and forth emails they said they could ship me a queen since they sent the incorrect product, but that's not helpful because we weren't able to sleep on it. So, I'm out the money, no product as we can't use it so I put it in the bulk area where hopefully someone else in my apartment building can use it.
This topper is great for softening up a too-firm bed. It sleeps really hot though. Instead of waking up from pain I'm waking up with night sweats. Might have to search for a different topper unfortunately.