Customer Reviews for Tempur-Pedic - TEMPUR-Adapt + Cooling 3" Memory Foam Mattress Topper, Caifornia King - White
Customer Rating
1
So disappointed in TempurAdapt + Cooling Topper
on December 13, 2025
Posted by: Nelle
from Rhode Island
We received this product about four weeks ago, we let it expand for two weeks. That’s longer than necessary, but we were away for 10 nights of the two weeks. So when we got home, we added to our new mattress. We have been sleeping on it for a little over a week now and both of us are perplexed because we are in so much pain. It is way too soft and I’m a side sleeper, which I’m understanding is not a good combination. Not for side sleepers.
I called Tempur-Pedic to see if there was anyway that I could return it and possibly did they have a firmer topper? I was told that the purchase was nonrefundable.
I wasn’t expecting a refund, but I was hoping for an option because it was an expensive product on top of our expensive new mattress. I’m just in so much pain so we are no longer using it. Slept on it for about 10 days. All that money wasted.
What’s unusual is we have the same mattress and a different Temper-pedic topper at our other house and we sleep like a rock there. But this time we have the new Adapt topper with cooling technology. We are so so disappointed.
We bought this to go on top of our current tempurpedic medium proadapt mattress for some softness and cooling instead of upgrading to a breeze model. It's definitely way softer than I expected, feels like a marshmallow and sinking into a nest. It's cool on initial touch but definitely soaks up and traps heat just like the regular mattress. And even though it has corner straps, it slips on our mattress so I'm constantly adjusting it, does not stay in place. Definitely not a good alternative to the breeze models.
While comfortable, the off-gassing has not let up after a week and I've had to wash all my bedding, pillows, comforters - the smell gets into everything. They will not take the product back, so I am out several hundred dollars. I DO NOT recommend this product.
This product is exceptional in conforming body contours that has greatly helped decreased joints and muscle pain as I don’t feel the pressure points in my bones. I was hoping that the next product that I can buy is the actual cloud mattress as buying this topper was a trial for me to see how it goes.
I have sold it and 3 mattresses. I will never purchase another Tempur-Pedic as long as I live. Also no one in my family will purchase or anyone I know.