Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Adapt 3" Memory Foam Mattress Topper, Queen - White
Average customer rating
4.3
(6,794 Reviews)
Rating breakdown 6,794 reviews
5 Stars
4,724
4 Stars
779
3 Stars
432
2 Stars
322
1 Star
537
83%of customers recommend this product.
(
5,573 out of
6,720)
Customer Reviews for Tempur-Pedic - TEMPUR-Adapt 3" Memory Foam Mattress Topper, Queen - White
Customer Rating
3
Soft but Supportive
on March 19, 2024
Posted by: Donbc
from Jacksonville
The topper is fine however they don't take the same pride in the topper cover. I received the king size version and when I looked closely at the cover I discovered 3 holes in the cover. I notified them about the holes and they asked me to send pictures. I sent the pictures and used a pen to point out the holes. They sent back saying they don't see the holes. I resent the pictures using a closeup of the holes and again they said they didn't see the holes. All I wanted was to get a replacement cover not the hole topper. Their customer service really doesn't care about me. The topper is great but I expected a cover without any holes.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Happy sleeper
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's pretty comfortable, that's true, altho it's hot, I wake sweaty. Also, it doesn't quite fit my double mattress, short so there's a gap at the top. But it's supportive and fine. I would recommend it but with caveats.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
10 stars!!
on March 18, 2024
Posted by: Happy lady!
from Washington,MI
I'm trying to figure out why I didn't do this sooner! It is wonderful to wake up without aches and pains, feeling refreshed and ready to start the day. This exceeds my expectations!!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Don
from Milwaukee, WI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I anticipated this would be heavy and difficult to get into the house. I was wrong. I was able to easily get it in and opened it up. I could not wait to get it on my mattress. It helped to ease some of my aches and pains that I have felt for quite some time. This product is worth the money.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Not what I expected
on March 18, 2024
Posted by: Already too soft
from New York
I was (mistakenly) under the impression that these were good support. Imagine my surprise when I get 3"of squishy foam that I sank so far into it was hard to turn over or move around. I have a tempurpedic pillow that I love. Not squishy at all. I called and was told No , these toppers are only for too firm beds. I don't remember reading that anywhere. At any rate, not returnable, not usable for me, I gave it to someone in my apt complex. A very expensive mistake. I'll be reading ad copy more thoroughly from now on.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Misleading loyal customer with the low quality topper
on March 18, 2024
Posted by: Disappointed customer
from Ca
I purchased 2 toppers before which has very good material with pressure relief, but this one is very soft and light, no presssure relief function. It caused back pain. Looks like they used cheap material and advertised for the only topper with customer reviews same price before and misleading customer as the same product. Be careful but online. Their customer service and escalation management have also low quality, the only thing they told me is if you buying online, no exchange no refund. They can not do anything. What a disappointment! I bought one king mattress and 2 toppers in the past, this time the experience was so bad, would like to share.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Unhappy sleeper
from Titusville Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Wanted to love it, but just can't. Sorry but I have to be honest.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Happy campers
from Holcombe WI
Verified Purchase:Yes
[This review was collected as part of a promotion.] The topper gave our camper mattress new life. We love it!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com