It's the most uncomfortable mattress topper I've ever used and I've been refused a refund "due to the personal nature of the product". Doesn't make a whole lot of sense when the mattress has a return/refund policy and they are used for the same thing. Stay away from this topper.
The best mattress topper I've used. I've had family members and friends use this and they are all very happy with the feel of it. One person did not enjoy it so much because they prefer firmer mattresses. I personally highly recommend it! Shipped within a week, very fast.
My current mattress is a Top of the line competitor, a top quality mattress in competition with Temperpedic. It's a little to firm for me (husband picked it out). After 7 years, I decided I needed to have a more plush mattress so I bought this topper. Oh my gosh, I sleep wonderfully, and so does he! We love it!
You can literally knock on this mattress topper. My husband and I purchased this after finding out that it's supposed to make your mattress 2.5-3pts softer. This is not true. The topper is hard as a floor, yet you also still sink into it, in a very uncomfortable kind of way. Once you sink, it is very difficult to move. I would never describe it as soft. I would describe it as being like quick sand, stuck and uncomfortable. They're not returnable. I'm so disappointed especially because of how expensive it was..... now I have to go spend more money on another. Thanks a lot :(
I have tried numerous mattress toppers. All of them break down shortly after purchase leaving me with a sore back. This topper has not broke down and my back is happy!