Customer Reviews for Tempur-Pedic - TEMPUR-Adapt 3" Memory Foam Mattress Topper, King - White
Customer Rating
5
Great quality and great sleep experience
on September 8, 2023
Posted by: Sleep like a baby
from Shalimar, Florida
12 years ago I purchased a Tempur-pedic King mattress and it was getting to the age where I thought about buying another Tempur pedic mattress but instead decided to try the topper and what a great decision it was, great support and comfort to my nights sleep, I definitely would suggest trying this product especially at this great price
Absolutely horrible! I bought this topper, hoping it would make my super firm bed more comfortable and it is so squishy it makes it hard to even roll over in bed at night. I honestly think mine might be defective, but the company will do nothing since toppers are not returnable or exchangeable.
[This review was collected as part of a promotion.] When we first received the topper it was great but then we noticed it started to sink in where we were sleeping. I wrote to the company but am getting the run around with replacing the topper. ( asking for more pictures). Now I just want my money back.
Took a long time to get the topper, yet the advertisement still said "the savings ends Monday" weeks later. The box it came in was brown and the topper had clear plastic wrapping without anything protective cover. Sleeping in it and found the much softer on one side than the other, as if it was used and compressed over time. Sleeping like in a hammock.
So uncomfortable, came damaged, poor customer service
on September 7, 2023
Posted by: B
from Denver, co
We opened our topper from the box to find a massive tear (6+ inches). This topper is also rock hard and feels like you're sleeping on the floor. After contacting customer service, they were reluctant to tell me how to process a return because "only the mattresses" apply for the 90 day love it or return it policy. I have sent them photos of the damage and have still not heard back after a week. Overall, would NOT recommend the topper or buying from Tempur-pedic as their customer service sucks. GIVE ME MY MONEY BACK PLEASE!!!!!!!!!