[This review was collected as part of a promotion.] My husband got hives from an allergic reaction. I reached out to request a refund but was declined and was told their materials are hypoallergenic. Obviously this is not the case. Also, the topper was too soft. Not happy with this purchase. Researched and found many other buyers with same issues and saw many lawsuits.
[This review was collected as part of a promotion.] My old mattress needed to be replaced. I bought this 3 inch topper to see if it would help. It has made our bed very comfortable and the cooking topper is amazing!
[This review was collected as part of a promotion.] I order this topper thinking it would be just as lovely as the one I had my guest bed I bought 4 years ago. Nope... it is so thin and so soft. Not even the same constancy as the older one. They have completely changed this product. And not happy at all. Can't even return it!
I really thought I would be getting a luxury product when I purchased it but nope. This is awful. It is not the slightest bit cooling, I am feeling all kinds of pressure on my shoulders and hips when I sleep, and I wake up every morning in absolute pain. I thought I would just adapt to this topper and get used to it, but it's been three weeks and I cannot live like this any longer. This product is also not returnable - which they truly do not make clear! And customer service is absolutely terrible. If you stand by your product you should allow returns. I will never, ever purchase another tempurpedic product again, I'm so disgusted by this whole experience. Buyer beware!!!!!
[This review was collected as part of a promotion.] The topper reduced arm numbness which was becoming an issue. I found it more difficult to get out of bed because it's so comfortable! It did take a few days for the plastic smell to go away.