Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Adapt + Cooling 3" Memory Foam Mattress Topper, Full - White
Average customer rating
4
(3,348 Reviews)
Rating breakdown 3,348 reviews
5 Stars
1,846
4 Stars
537
3 Stars
353
2 Stars
221
1 Star
391
75%of customers recommend this product.
(
2,505 out of
3,348)
Customer Reviews for Tempur-Pedic - TEMPUR-Adapt + Cooling 3" Memory Foam Mattress Topper, Full - White
Customer Rating
1
Can I give less than one star?!
on April 15, 2024
Posted by: Kate
from Vancouver, WA
DO NOT BUY THIS MATTRESS TOPPER. I've purchased three Tempur-Pedic mattress toppers between October 2020 and December 2023 for our homes. Between the end of 2023 and March 2024, the product has entirely changed. The old topper was the Visco Elastic Polyurethane Foam - what you're familiar with as the Tempur-Pedic product. The new topper is Polyurethan foam only - different material completly! No where on the website is this change highlighted. Why would they. So now I have a mattress topper that is not at all what I want. Very soft. Not the standard high quality foam. I'm unable to return it despite knowing the minute I took the plastic off of it that it was SO DIFFERENT. I've been a loyal customer for 20 years, and the response from customer service was the most unsympathetic, and unhelpful I've ever received from any brand. I truly hope loyal customers like me read this review before purchasing. I wish I had done that and found out that the product is entirely different. I just didn't think to read reviews since I've purchased their toppers three times recently and they were all high quality and exactly the same.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: resting nicely
from iuka,ms.
Verified Purchase:Yes
[This review was collected as part of a promotion.] we bought a new name brand mattress a few months ago.we were very disappointed when it made our backs sore and did not ever soften up at all.we purchased the tempur-pedic topper and have not had an ache since.it gave new life to the mattress that had given us so much pain.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Happy sleeper
from Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] This topper is so comfortable and soft its like sleeping on a buttery cloud. Definitely an upgrade for me.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Weslas
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is our second cooling mattress topper and, I think, even better than the last one which we have put on another bed in our house. It's sturdy but has just the right amount of give and, of course, the cooling technology is nice. Also, the straps are a great addition. Love that these toppers now come with something that actually holds it to the mattress beneath.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Comfort Queen
from Richmond, Va
Verified Purchase:Yes
[This review was collected as part of a promotion.] I recently purchased a new mattress that originally felt comfortable and after about a month it was a bit too firm for me. I decided to get a topper and it's been the best purchase I've made in a while. I wake up feeling rested and don't want to get out of the bed because it hugs you in all the right places. I feel like temperature wise I'm comfortable and not sweating at night. Definitely recommend this!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Artsy one
from Chicago
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the cooling topper. This is the second one I have purchased because it helps alleviate my hip and back pain. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Comfortable
on April 10, 2024
Posted by: Peaceful sleeper
from Bozeman
Discovered this product 6 months ago while staying at a fishing lodge. Remembering how comfortable it was I just now got one. It's as good as I remembered. I found I'm moving around less at night. Before the topper, it looked like a fight had taken place to look at the disarray of the covers in the morning. Much easier to make my bed now each day.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Better sleep
from Greenwood, SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] The mattress topper is very comfortable but it won't stay in place. I constantly have to adjust it on the bed.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com