Customer Reviews for Tempur-Pedic - TEMPUR-Adapt + Cooling 3" Memory Foam Mattress Topper, Full - White
Customer Rating
1
Poor service
on August 18, 2024
Posted by: Oregon Logger
from Myrtle Creek, Oregon
Topper was too short for my full size bed, contacted customer support. Absolutely no help. Will not purchase Tempur-pedic in the future. Going with Purple.
[This review was collected as part of a promotion.] It's very comfortable for my back problems. It's just not cooling like it's described so I gave it a 3 star's because of it helps my back.
I was very excited to try this mattress topper after seeing all the reviews. However, after the first night, we knew it was not going to work for us. It felt like we were sinking into the mattress, plus it came with a strong paint smell. I had purchased it seeing that there was a 10 year warranty but after reaching out to customer service the very next morning, I was informed that they do not in fact accept any returns of mattesss toppers! Only if there is a "defect"! So disappointed that we are stuck with an expensive mattress topper that we don't like. What a waste!
[This review was collected as part of a promotion.] Product is fine just was too soft for us. Be very careful before you purchase!! Will NOT allow to be returned, very poor customer service compared to other online toppers we have purchased and were able to return.
[This review was collected as part of a promotion.] Very easy to fit and making my sleeping experience very cosy. Less pressure on certain points of body.
[This review was collected as part of a promotion.] My partner and I had purchased a new mattress that turned out to be too firm. I wanted the feeling of soft comfort while still having the benefit of a firm mattress. This topper filled the bill. My only complaint is that it should have cooling technology but I still wake up hot and have to roll off my current spot to get cooled off.
[This review was collected as part of a promotion.] Hubby has had 2 back surgeries says is the most comfortable thing he has ever slept on. It conforms to your body and relieves all pressure points. Wish it could travel with us!!!
[This review was collected as part of a promotion.] I needed a 10 inch mattress of excellent quality to fit my new bed with a low headboard and all of the mattresses were 13 to 16 inches thick. Tempurpedic was the only foam mattress that fit my bed and it was a great choice and met all of my needs.