Amazing support... for two years... then warranty loopholes
on October 1, 2026
Posted by: Coltini
from Raleigh, NC
The topper offered amazing support for the first two years. Then support at pain points declined quickly. The topper cracked and split at the spots where pain point was required.
Though the topper had been protected with the included cover, and then covered in a supported waterproof mattress protector, the warranty claim was denied due to perceived liquid stains. It's a shame I can't attach photos to illustrate how comedic that verdict is.
So end result, if you don't mind replacing the topper every 2 years (out of pocket, as Tempurpedic built-in warranty terms to circumvent delivering the advertised 10 years), it is a fantastic product. Otherwise, I suggest looking elsewhere.
Exactly as expected, turned my son's slab of a mattress at college into a really comfy bed! Now I'm thinking of getting another for his bed at home, which isn't a bad mattress but the topper is just soooo comfy.
This mattress topper didn't work out well for us. We realize now that we put it on top of a pillow top mattress that had troughs and lumps from wear, and it just wasn't any more comfortable with this topper over all that. It was also too soft, and probably too thick, and made our pressure points hurt more (shoulders, hips). To be honest, we sold it on Facebook Marketplace since it wasn't returned. Worth the hit rather than spending thousands on a mattress that doesn't work for us.