Customer reviews from ATT.com
AT&T - Tempered Glass Screen Protector Anti Microbial For iphone 16 Pro - Clear
Average customer rating
2.8
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
19
4 Stars
2
3 Stars
6
2 Stars
2
1 Star
24
39%of customers recommend this product.
(
17 out of
44)
Customer Reviews for AT&T - Tempered Glass Screen Protector Anti Microbial For iphone 16 Pro - Clear
Posted by: JM79
from Texas
Verified Purchase:Yes
Not sturdy, broke next day
No, I would not recommend this to a friend.
Response from ATT.comBy -David, AT&T CARE, August 12, 2025
Thanks for your feedback! We understand how important it is to keep your device safe, and we apologize that the AT&T Essentials Tempered Glass Screen Protectors did not live up to your expectations. We recommend that you bring your proof of purchase and the broken screen protector to your nearest AT&T store for a replacement. AT&T has a lifetime replacement policy that you can take advantage of.
Written by a customer while visiting ATT.com
Posted by: iPhone l16
from Nevada
Verified Purchase:Yes
Cracked within the first hour
Written by a customer while visiting ATT.com
Posted by: Mkinsman
Verified Purchase:Yes
Great screen protection until it cracks. Two out of the three protectors I have currently purchased have failed. It appears that on the edges of these screen protectors either the adhesive is not working correctly or it was just a fluke with two of them chipping, either on the side or on the bottom edge of the glass screen protector. This led to the glass “spiderwebing” from thepoint of the chip out into the rest of the glass. Hopefully the replacements will be more reliable.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: iphone guy77
Verified Purchase:Yes
Instyructions could be clearer. Text is so small its very hard to read and easy to misread
Written by a customer while visiting ATT.com
Posted by: ATT Wireless Customer1
from CA
Verified Purchase:Yes
I have had multiple phones since 2007. This is the first time I dropped a phone and ended up with 3 cracks in the glass. Pass on this so called tempered glass and protective case
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, September 16, 2025
Hey there! We thank you for taking the time to leave a review, and we are sorry the screen protector didn't live up to the expectations. We would love the opportunity to make things right. Please visit this link: https://www.att.com/support/article/wireless/KM1284372/ to check if you are eligible to replace your screen protector, you might need a proof of purchase for this. If you happen to need any further assistance, please don't hesitate to contact us; we're always happy to help. Thank you for being part of AT&T!
Written by a customer while visiting ATT.com
Posted by: Chief Putt
from Illinois
Verified Purchase:Yes
I have had to replace this screen protector twice in one month after getting it installed. Right now it is cracked for a third time but I don’t have the patience to go and get it fixed
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, September 24, 2025
Hey there! We thank you for taking the time to leave a review, and we are sorry the screen protector didn't live up to the expectations. We would love the opportunity to make things right. Please visit this link: https://www.att.com/support/article/wireless/KM1284372/ to check if you are eligible to replace your screen protector; you might need a proof of purchase for this. If you happen to need any further assistance, please don't hesitate to contact us; we're always happy to help. Thank you for being part of AT&T!
Written by a customer while visiting ATT.com
Posted by: cyrfreeman
Verified Purchase:Yes
The glass fits nice and is super clear; only problem, I've3 cracked it already
Response from ATT.comBy AT&T CARE - Isabella, September 30, 2025
Hello, Chantel. We're glad to hear that your AT&T Tempered Glass Antimicrobial Screen Protector fits nicely on your screen. This case is intended to be long-lasting, but you may still need to replace it due to normal wear and tear. We have good news for you! We offer lifetime replacements for our screen protectors. Please refer to this link: https://www.att.com/support/article/wireless/KM1284372/ to check if you're eligible for In-store or Online replacement. We suggest you have a proof of purchase and the cracked screen protector with you. If you require further assistance, please fill out this self-service form: https://www.att.com/get-support/?source=ILC309046520 and our team will be more than happy to help. Thank you for submitting this review. Feedback like yours is what helps us improve.
Written by a customer while visiting ATT.com
Posted by: Razmaniac97124
from Hillsboro, OR
Verified Purchase:Yes
I dropped the phone two days after installation and it cracked along the edge and “spider webbed” in a few directions.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, October 18, 2025
Hello!
Thank you for sharing your experience. We're really sorry to hear that your device cracked just days after installation; we know how upsetting it can be when a product doesn't live up to the expectations.
Please visit this link: https://www.att.com/support/article/wireless/KM1284372/ to check if you are eligible to replace your screen protector; you might need a proof of purchase for this.
If you happen to need any further assistance, please don't hesitate to contact us; we're always happy to help.
Thank you for being part of AT&T!
We truly appreciate you choosing AT&T and being part of our community. We're here for you.
Thank you for sharing your experience. We're really sorry to hear that your device cracked just days after installation; we know how upsetting it can be when a product doesn't live up to the expectations.
Please visit this link: https://www.att.com/support/article/wireless/KM1284372/ to check if you are eligible to replace your screen protector; you might need a proof of purchase for this.
If you happen to need any further assistance, please don't hesitate to contact us; we're always happy to help.
Thank you for being part of AT&T!
We truly appreciate you choosing AT&T and being part of our community. We're here for you.
Written by a customer while visiting ATT.com