Customer Reviews for Onward Manufacturing - Replacement Part 68490 | Fits Onward Models and more | Grill Lg parts
Customer Rating
5
Perfect fit Great material!
on October 23, 2019
Posted by: Billy V
from Vancouver BC
[This review was collected as part of a promotion.] Bought it 2 weeks ago and we had a major wind and rain storm. Cover stayed the course and bbq was dry and clean. Awesome product!
[This review was collected as part of a promotion.] I bought this cover 8 years ago and still like brand new. Always in the elements in Winnipeg Canada
I noticed a consistent negative review of the 68487/67487 particularly in regard to handles. I note that Broil King has responded positively to negative remarks and indicate a follow up . As a consumer who was considering spending the extra dollars for the Broil King cover for my new Baron S490 I am discouraged from doing this. Has Broil King made steps to fix the problem of the manufacture these handles?
No, I would not recommend this to a friend.
Response from broilkingbbq.comBy Customer Support, June 5, 2019
Thank you for writing a review. We have taken steps to improve the covers, including better more durable stitching around the handles for increased performance and we are certain that you will be very satisfied with the 58" Premium PVC Polyester Cover. If you have any questions please call us at 1-800-265-2150 or email at info@omcbbq.com
We've had Broil King B'bques & covers for close to 30 yrs. The prior cover lasted almost 10 yrs., but purchased the new one for the Imperial less than 2 yrs. ago & it's all cracked & weather worn. It's housed on a covered deck. So needless to say I'm rather disappointed but still enjoy both our gas & propane barbeques.
I'd recommend my Broil King BBQ forever, great solid product. However I spent quite a bit of money on the cover to ensure it was protected. Went out this evening to pull the cover and clean the grill and the handle popped off in my hand. After reading the reviews, I guess I'm not the only one so that makes it a bit better. We had a bit of a crazy winter so maybe that's what led to this, however I remain disappointed wtih the purchase. The handles made it super easy to cover back up, part of the reason I liked it until now.
The BBQ itself works very well, stainless steel grills are worth the money. However, as with most other reviews on here, the cover has a poor handle design such that it tears much like the pictures on previous reviews. Might look for an aftermarket cover.
I would recommend this to a friend!
Response from broilkingbbq.comBy Customer Support, Customer Support, May 10, 2017
We are sorry to learn about the issue with your cover and appreciate you providing this feedback. We will be following up with you directly to discuss replacement options.
About a year ago, I purchased an awesome Baron 440 grill, and also bought a cover (Broil King 68487 Heavy Duty PVC Polyester Grill Cover) to match. Unfortunately, as I was pulling the grill out from its Winter garage storage and removed the cover, one of the handles just separated (broke off) from the cover.
Seems to be a similar story to many others who have provided reviews here - disappointing, as it is otherwise a fine product.
I would recommend this to a friend!
Response from broilkingbbq.comBy Customer Support, Customer Support, May 7, 2017
Thank you for taking the time to provide this feedback. We will be following up via email to learn more and discuss replacement options.
Previously posted "comments" under "fst141"and he is my review of #68491 BBQ cover-Left handle broke off and its cracked in 2 places,Now I noticed the Right side handle hanging by threads so this will come off very very soon.Great no handles to help me remove/install this premium heavy cover for a senior. *Looks good covering my Regal490 Pro
I would recommend this to a friend!
Response from broilkingbbq.comBy Customer Support, Customer Support, April 26, 2017
Thank you for taking the time to provide this feedback. We are sorry to learn about the issue you are experiencing with your grill cover and will be following up with you via email to learn more and discuss replacement options.