Customer reviews from broilkingbbq.com
Onward Manufacturing - Replacement Part 68490 | Fits Onward Models and more | Grill Lg parts
Average customer rating
4
(94 Reviews)
Rating breakdown 94 reviews
5 Stars
56
4 Stars
12
3 Stars
8
2 Stars
6
1 Star
12
44%of customers recommend this product.
(
11 out of
25)
Customer Reviews for Onward Manufacturing - Replacement Part 68490 | Fits Onward Models and more | Grill Lg parts
Customer Rating
1
Handle broke within 3 months of purchase
on September 9, 2016
Posted by: BFM8
from Boston, MA, United States
I bought this in May, the handle on the cover broke within three months of usage. It just snapped.
No, I would not recommend this to a friend.
Response from broilkingbbq.comBy Customer Service, September 17, 2016
Hello,
Thank you for taking the time to write a review, we apologize for your experience. Please check your email inbox for a message from us.
Thank you,
Customer Support
Thank you for taking the time to write a review, we apologize for your experience. Please check your email inbox for a message from us.
Thank you,
Customer Support
Written by a customer while visiting broilkingbbq.com
Customer Rating
3
Robust cover that deteriorates over time
on September 6, 2016
Posted by: Stef the chef
from Québec City, QC, Canada
Very sturdy outer material, looks great initially but will unfortunately fade to a worn out looking grey color after a few seasons. After a few years, inside layer peel offs (not because of BBQ heat, maybe due to frost forming between the BBQ cover and the metal top, making it stick in winter time?), which makes it a bit less water proof.
It is still in one piece, covers the BBQ, and its handles are still solidly attached. My BBQ looks fantastic, but this cover will definitely need a replacement and, at this price, it should last longer.
It is still in one piece, covers the BBQ, and its handles are still solidly attached. My BBQ looks fantastic, but this cover will definitely need a replacement and, at this price, it should last longer.
Written by a customer while visiting broilkingbbq.com
Customer Rating
2
Don't Buy
on September 5, 2016
Posted by: YFB11
from San Jose, CA, United States
Handles break. Poorly sewn. For this price it is unacceptable.
No, I would not recommend this to a friend.
Written by a customer while visiting broilkingbbq.com
Customer Rating
2
Started out good...
on August 28, 2016
Posted by: czim
from Hutchinson, MN, United States
I bought the Imperial XLS and was very happy with it. I wasn't so happy to find that it collects rainwater, which then washes grease into the drawers. No problem - I'll just buy the Broil King cover (at the premium Broil King price). The cover started out looking good and getting the job done. After a couple of seasons it faded to a dirty gray. I don't consider that to be a major problem. What I DO consider to be a major problem is when the cover tears like paper when you life it by the handles, especially when I religiously let the grill cool down before I cover it. This shouldn't be happening to a cover that I could have made by a local boat shop more cheaply.
No, I would not recommend this to a friend.
Response from broilkingbbq.comBy Meagan , Customer Support, August 31, 2016
Hello,
Thank you for taking the time to post a review regarding your Broil King Cover, I am sorry to see that you have not enjoyed your experience with it so far.
Please look for a follow up email from us to learn more about your experience.
Thank you
Thank you for taking the time to post a review regarding your Broil King Cover, I am sorry to see that you have not enjoyed your experience with it so far.
Please look for a follow up email from us to learn more about your experience.
Thank you
Written by a customer while visiting broilkingbbq.com
Customer Rating
3
Great cover, until now
on August 17, 2016
Posted by: fst141
from Lake St Louis
14 months old, the handle came off. Not where the stitches are but right after them. Only one has broken. Only half was torn at one time, when I grabbed it, it ripped like paper.
I would recommend this to a friend!
Response from broilkingbbq.comBy Meagan , Customer Support, August 19, 2016
Hello,
Thank you for taking the time to post a review regarding your Broil King Cover. I am sorry to see that you have not enjoyed your experience so far.
Please look for a follow up email from us to learn more about your above comments.
Thank you
Thank you for taking the time to post a review regarding your Broil King Cover. I am sorry to see that you have not enjoyed your experience so far.
Please look for a follow up email from us to learn more about your above comments.
Thank you
Written by a customer while visiting broilkingbbq.com
Customer Rating
3
Great cover but handles wear out and break
on July 24, 2016
Posted by: Stacy
from Ontario, Canada
Bought the cover over a year ago. Looks great and fits nice. However the fabric on the handles have completely deteriorated from being outside (i guess) in the sun and elements. One handle has completely broken off the cover and the other handle is not far behind as it is close to breaking off as well.
I would definitely recommend this cover but the manufacturer would need to fix the deficiency with the handles.
I would recommend this to a friend!
Response from broilkingbbq.comBy Meagan , Customer Support, July 25, 2016
Hello,
Thank you for taking the time to post a review regarding your Broil King Cover, though I am sorry to see that you have not enjoyed your experience so far.
Please look for a follow up email from us to learn more about your experience,
Thank you.
Thank you for taking the time to post a review regarding your Broil King Cover, though I am sorry to see that you have not enjoyed your experience so far.
Please look for a follow up email from us to learn more about your experience,
Thank you.
Written by a customer while visiting broilkingbbq.com
Customer Rating
1
Took a chance, but still allows rain water through
on July 13, 2016
Posted by: adil
from Ottawa, ON, Canada
I read the previous reviews about the rain water but thought I would still give this cover a chance - unfortunately, after purchasing this cover, I found that mine too was not water proof and allowed rain water to pool on the grill. I could not definitively tell if it was getting through the seams or just through the fabric. Would not recommend.
No, I would not recommend this to a friend.
Response from broilkingbbq.comBy Meagan , Customer Support, July 15, 2016
Hello,
Thank you for taking the time to post a review regarding your Broil King Cover, though I am sorry to see that you have not enjoyed your experience with it so far.
Please look for a follow up email from us to learn more about your experience.
Thank you
Thank you for taking the time to post a review regarding your Broil King Cover, though I am sorry to see that you have not enjoyed your experience with it so far.
Please look for a follow up email from us to learn more about your experience.
Thank you
Written by a customer while visiting broilkingbbq.com
Customer Rating
3
Durable
on July 11, 2016
Posted by: Grilling Paul
from Sudbury, ON, Canada
I received my Sovereign XL 3 years ago along with the BBQ cover. The cover is durable, worth the money but my straps are broken. The material for the straps wear our quickly and Broil King should review this with their manufacturer. If I had to recommend I would suggest using at own risk.
I would recommend this to a friend!
Response from broilkingbbq.comBy Meagan , Customer Support, July 11, 2016
Hello,
Thank you for taking the time to post a review regarding your Broil King Cover, though I am sorry to see you have not enjoyed your experience so far.
Please look for a follow-up email from us to learn more about your experience.
Thank you
Thank you for taking the time to post a review regarding your Broil King Cover, though I am sorry to see you have not enjoyed your experience so far.
Please look for a follow-up email from us to learn more about your experience.
Thank you
Written by a customer while visiting broilkingbbq.com