Customer reviews from broilkingbbq.com
Onward Manufacturing - Replacement Part 68490 | Fits Onward Models and more | Grill Lg parts
Average customer rating
4
(94 Reviews)
Rating breakdown 94 reviews
5 Stars
56
4 Stars
12
3 Stars
8
2 Stars
6
1 Star
12
44%of customers recommend this product.
(
11 out of
25)
Customer Reviews for Onward Manufacturing - Replacement Part 68490 | Fits Onward Models and more | Grill Lg parts
Customer Rating
1
Cover looks goodI bought this a week ago, and
on April 22, 2017
Posted by: Maur
from Ottawa, ON, Canada
I bought a new broil king a week ago along with a broil king bbq cover. After a rainfall I removed the cover and top and sides were all wet
No, I would not recommend this to a friend.
Written by a customer while visiting broilkingbbq.com
Customer Rating
5
Still doing a great job after 5 years
on April 22, 2017
Posted by: Hudson
from Winnipeg, MB, Canada
I've had this BBQ cover on my Imperial for 5 years living in Winnipeg where the winters are never fun. The handles are still on it, the Velcro still works great and the cover is as good as expected. I would definitely endorse this cover to all BBQ enthusiasts.
I would recommend this to a friend!
Written by a customer while visiting broilkingbbq.com
Customer Rating
2
Great quality for a year or so
on April 4, 2017
Posted by: Eanderson2033
from Goodyear, AZ, United States
I bought this grill cover for my Regal XL and the quality looked and felt great!... but eventually the handles dry rotted and tore off and the whole cover discolored horribly. I really don't want to display it over my grill due to the appearance but I have to. 2 stars for the look of the product the 1st year or so
No, I would not recommend this to a friend.
Response from broilkingbbq.comBy Customer Support, Customer Support, April 5, 2017
Thank you for taking the time to provide this feedback. We will be following via email to learn more about these issues.
Thanks
Thanks
Written by a customer while visiting broilkingbbq.com
Customer Rating
1
Initially Awesome, but...
on October 27, 2016
Posted by: DC18
from Exeter, ON, Canada
I was super happy with the cover at first, then faded pretty quickly but I though that was minor At the time.
This year it started to tear like paper when you tried to lift it off of the grill.
It now lives in the landfill as it was completely wrecked by the end of summer.
Maybe it's not built for Canada where we have 4 seasons??
This year it started to tear like paper when you tried to lift it off of the grill.
It now lives in the landfill as it was completely wrecked by the end of summer.
Maybe it's not built for Canada where we have 4 seasons??
No, I would not recommend this to a friend.
Written by a customer while visiting broilkingbbq.com
Customer Rating
1
Good cover. Handles don't hold up.
on October 12, 2016
Posted by: Not real happy
from Hendersonville, TN, United States
I had this grill and cover for less than a year and one handle has completely come off. Just your casual use but if I'm going to spend that much just to cover my investment it shoul hold up longer than that. Love grill. Hate the cover.
No, I would not recommend this to a friend.
Response from broilkingbbq.comBy Customer Service, October 17, 2016
Hello,
We appreciate you for taking the time to write a review. Please check your inbox for an email from us.
Thank you,
Customer Support
We appreciate you for taking the time to write a review. Please check your inbox for an email from us.
Thank you,
Customer Support
Written by a customer while visiting broilkingbbq.com
Customer Rating
5
Excellent customer service
on September 29, 2016
Posted by: Johnnygrills
from New Westminster, BC, Canada
Bought Baron BBQ and matching cover. Grill is the best I have ever used. Had an issue with my cover....one if the top handles separated. The store warranty had expired (over 90days) but the cover was replaced immediately by Broil King free of charge; shipped free as well. Outstanding customer service.
I would recommend this to a friend!
Written by a customer while visiting broilkingbbq.com
Customer Rating
1
Handle ripped after 4 months
on September 21, 2016
Posted by: SPinTor
from Toronto, ON, Canada
Bought the cover with the barbecue. Love the barbecue. Cover is heavy duty and has prevented water from leaking through as others have experienced. But one of the handle has started ripping at the stitches just like some customers have experienced. I sent an email over 5 days ago to CS. No response. I have also initiated a warranty claim today. Will wait for customer service to respond.
Response from broilkingbbq.comBy Customer Service, September 27, 2016
Hello,
We are sorry to hear that you are having an issue with your grill cover. Please watch your inbox for an email from us.
Thank you,
Customer Support
We are sorry to hear that you are having an issue with your grill cover. Please watch your inbox for an email from us.
Thank you,
Customer Support
Written by a customer while visiting broilkingbbq.com
Customer Rating
1
Defective product?
on September 20, 2016
Posted by: Irritated
from Bend, OR
I got talked into this "premium" cover for the better quality. The material seems great, but one of the handles came off after 7 months. I saw previous reviews stating this same defect.
No, I would not recommend this to a friend.
Response from broilkingbbq.comBy Customer Service, September 27, 2016
Hello,
Thank you for taking the time to write a response. We are sorry to hear that you are having issues with your cover. Please check your inbox for an email from us.
Thank you,
Customer Support
Thank you for taking the time to write a response. We are sorry to hear that you are having issues with your cover. Please check your inbox for an email from us.
Thank you,
Customer Support
Written by a customer while visiting broilkingbbq.com