Customer reviews from https://www.asus.com
ASUS - ZenWiFi BT6 WiFi 7 Mesh, 9.4 Gbps, 7600 sq.ft. (3pk), 2.5G WAN, TAA Compliant - Unknown
Average customer rating
4.4
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
5
4 Stars
2
3 Stars
0
2 Stars
1
1 Star
0
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for ASUS - ZenWiFi BT6 WiFi 7 Mesh, 9.4 Gbps, 7600 sq.ft. (3pk), 2.5G WAN, TAA Compliant - Unknown
Posted by: SurfinDoc
Frequency of use:Daily
Verified Purchase:Yes
Replaced old Apple mesh network. Liked setup process and default IoT option. Great network management features.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Customer Rating
2
More internet problems after installing than befor
on September 20, 2026
Posted by: Gary
Frequency of use:Daily
Verified Purchase:Yes
Inconsistent internet, does not work with all my devices. The nodes are restarting multiple times a day. My internet access is less consistent now than before with my older system.
No, I would not recommend this to a friend.
Response from https://www.asus.comBy CLM, September 21, 2026
Dear Gary,
Thank you for your comment.
We do understand your disappointment with the ZenWiFi and the inconvenience this may have caused if you are experiencing connection problems. To resolve the unstable connection, verify if the router’s security settings matches with your ISP’s modem credentials, verify if the PC or device connecting to the router is working properly and within range to the router, the router is within 30 feet to the ISP's modem, if not wired with a network cable, and ISP's internet service or connection is working properly or stable. Legacy devices may not work properly with WIFI-6e or WIFI-7, check updates for these devices. Also, disable "Smart Connect and connect these manually to either 2.4GHz or 5GHz. Try resetting the mesh router and reconfigure or set up the devices. Also, we recommend updating the Mesh router firmware if it is running with an older version. Firmware is available for download at: https://www.asus.com/us/networking-iot-servers/whole-home-mesh-systems/asus-zenwifi/asus-zenwifi-bt6/helpdesk_bios?model2Name=ASUS-ZenWiFi-BT6.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand your disappointment with the ZenWiFi and the inconvenience this may have caused if you are experiencing connection problems. To resolve the unstable connection, verify if the router’s security settings matches with your ISP’s modem credentials, verify if the PC or device connecting to the router is working properly and within range to the router, the router is within 30 feet to the ISP's modem, if not wired with a network cable, and ISP's internet service or connection is working properly or stable. Legacy devices may not work properly with WIFI-6e or WIFI-7, check updates for these devices. Also, disable "Smart Connect and connect these manually to either 2.4GHz or 5GHz. Try resetting the mesh router and reconfigure or set up the devices. Also, we recommend updating the Mesh router firmware if it is running with an older version. Firmware is available for download at: https://www.asus.com/us/networking-iot-servers/whole-home-mesh-systems/asus-zenwifi/asus-zenwifi-bt6/helpdesk_bios?model2Name=ASUS-ZenWiFi-BT6.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: JDubb
Verified Purchase:Yes
This router has the best parental controls that don't require a subscription. AI recommended it when i was getting frustrated with my old Orbi. Much happier now.
Written by a customer while visiting https://www.asus.com
Posted by: Cisom99
Frequency of use:Daily
Verified Purchase:Yes
Extremely fast.. but having problems with it dropping internet sometimes on samsung tv.
Written by a customer while visiting https://www.asus.com
Posted by: WTR1
Frequency of use:Daily
Verified Purchase:Yes
The installation was uncomplicated on a network with desktop and laptop computers. Half are cable based and half Wi-Fi. There were no major connectivity issues.
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
This mesh system has solved all of my connection problems, no more dead spots in my house. I am really glad that I went with the three unit system even though my house is only a couple of thousand square feet, it's cinder block and has always suffered from dead spots most likely due to its shape. Plus, now I have reliable wifi coverage in my garage and my driveway. This has become even more important with my new car needing connection for over the air updates. The only thing that I don't absolutely love is the user interface, as I am used to openWRT and its UI. It took me a while to find everything in the settings but that's not unusual.
Written by a customer while visiting https://www.asus.com
Posted by: Philpage
Verified Purchase:Yes
I bought the ASUS system on advice of my friend after my last unit failed. I am very pleased with ease of setup.
Written by a customer while visiting https://www.asus.com
Customer Rating
5
I am extremely pleased with the operformance!
on February 1, 2025
Posted by: Volcar21
Frequency of use:Daily
Verified Purchase:Yes
This is a quality product with excellent performance
Written by a customer while visiting https://www.asus.com