Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 11 - Titanium Black - (2024)
Average customer rating
4.2
(1,829 Reviews)
Rating breakdown 1,829 reviews
5 Stars
1,161
4 Stars
280
3 Stars
147
2 Stars
89
1 Star
152
74%of customers recommend this product.
(
462 out of
627)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 11 - Titanium Black - (2024)
Customer Rating
5
Stylish, Easy to use and charge
on October 10, 2025
Posted by: SmartAlex
[This review was collected as part of a promotion.] I love how stylish and unobtrusive my (gold) ring is. I also love how fast it charges. When it's running low, I just throw it in the charging case for a few minutes at work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The ring is great except when it goes beyond sever
on October 10, 2025
Posted by: Cmackk55
[This review was collected as part of a promotion.] I've had my samsung ring for almost nine months, and I was pleased when I first got it until his stopped. Connecting to my phone and I had to reset it several times I had to send it back to get it fixed and they sent me a brand new ring.
But every now and then, I still have to reconnect my ring to my phone for some reason, that's my only problem
But every now and then, I still have to reconnect my ring to my phone for some reason, that's my only problem
Value
3
Response from Samsung USBy R&R Team, October 13, 2025
Hi Cmackk55, thank you for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy Ring. We appreciate your sentiments as we continue to make improvements with the functionality and performance of our product line. Samsung offers a 12-month warranty on our products for manufacturing defects in materials and workmanship. We offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. If your Galaxy Ring disconnects from your phone, then there may be an issue with the Bluetooth connection. You can fix this by reestablishing the connection, ensuring there are no obstacles, and updating the Galaxy Wearable app. Take a look at, "Galaxy Ring keeps disconnecting from phone" to help resolve what you've described to be experiencing with your connectivity. Let us know if you have any questions or if you would like further assistance afterward by contacting Samsung Support at your leisure. Thank you for being a valued Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
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Facebook Messenger
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X Messages
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Samsung Community
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Samsung Care Plus
Galaxy Ring keeps disconnecting from phone
https://www.samsung.com/us/support/troubleshoot/TSG10003289/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
Galaxy Ring keeps disconnecting from phone
https://www.samsung.com/us/support/troubleshoot/TSG10003289/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Written by a customer while visiting Samsung US
Customer Rating
5
It's incredible
on October 10, 2025
Posted by: NewBand
[This review was collected as part of a promotion.] It's light, it fits well, and the amount of data I get is incredible. So much better thanks to Galaxy AI. Replaced my wedding band!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best out of best
on October 10, 2025
Posted by: RaviK12
[This review was collected as part of a promotion.] I never imagined a ring could replace my smartwatch, but the Galaxy Ring has done just that—and more. Its lightweight titanium design makes it incredibly comfortable, even during sleep, and the 7-day battery life means I can truly “set and forget” it.
The Galaxy AI-powered insights are a game-changer. From accurate heart rate monitoring to sleep quality analysis, it delivers meaningful data without overwhelming me. I especially appreciate the Energy Score and Wellness Tips, which help me stay balanced during demanding days.
As someone who juggles professional responsibilities, family logistics, and fitness goals, this ring fits seamlessly into my lifestyle. It’s water-resistant, durable, and integrates perfectly with the Samsung Health app. No subscription fees, no fuss—just pure functionality.
Samsung nailed it with this first-gen smart ring. It’s not just a gadget—it’s a quiet coach, a health dashboard, and a style statement rolled into one. Highly recommended for anyone who values wellness and simplicity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great while it lasted
on October 10, 2025
Posted by: Heather
[This review was collected as part of a promotion.] Galaxy AI
I loved my ring but after a couple months it stopped charging, I sent it to Samsung for warranty repair/replacement. They had to order a part so it would take longer, that is completely fine but then they just gave me a refund.
They handled the issue but I don't understand why they couldn't fix it or just replace it.
I loved my ring but after a couple months it stopped charging, I sent it to Samsung for warranty repair/replacement. They had to order a part so it would take longer, that is completely fine but then they just gave me a refund.
They handled the issue but I don't understand why they couldn't fix it or just replace it.
Value
3
Response from Samsung USBy R&R Team, October 13, 2025
Hey Heather, thank you for finding the time out of your day to share your sentiments with us about your experience using the Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. As you know, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Ring won’t charge, ensure the charger is connected to the charging case that came with your Galaxy Ring and that the charging contacts are clean. Also take a look at, "Galaxy Ring won't charge" to help resolve what you have described to be experiencing with your device. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to contact Samsung Support. Thank you for being a trustworthy Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Written by a customer while visiting Samsung US
Customer Rating
3
Ring was great
on October 10, 2025
Posted by: PattyO
[This review was collected as part of a promotion.] I loved my Samsung ring for the first 8 months or so; it worked wonderfully and the charge life was great. I loved the ease of use for workout and sleep tracking. Around 8 months in, the charge life began changing. Previously, I could wear my ring at all times and charge 2-3 times per week. Then it began needing a charge daily, which was fine. Around 10 months, it could longer be worn to sleep and then last a work day; so I began using it only for sleep. Now, I don't use it because it only lasts 2-4 hours after a full charge.
Value
3
Response from Samsung USBy R&R Team, October 13, 2025
Hello PattyO, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Ring. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If you have any questions or if you would like any further assistance after reviewing the resources shared, feel free to reach out to Samsung Support at your leisure. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on October 10, 2025
Posted by: IdaKnow
[This review was collected as part of a promotion.] My ring was terrific for 11 months. Then, the battery no longer holds a charge for more than 20 minutes. If I get samsung to fix it, I will adjust my rating. But for now, it is 2
Value
2
Response from Samsung USBy R&R Team, October 13, 2025
Hey there IdaKnow, thanks for taking the time to share your feedback with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we continue to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review, "How to charge the Galaxy Ring" to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, please feel free to reach out to Samsung Support. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
5
Love My Ring
on October 10, 2025
Posted by: Samsung247
[This review was collected as part of a promotion.] I only take it off to charge! Charge last about a week and doesnt take too long to fully charge. It tracks everything my watch did but just on my finger. I am not the best at keeping a watch on my wrist so this was the perfect alternative. I can track everything in my Samsung Health app and even complete challenges with my watch wearing fiance!
Value
5
Written by a customer while visiting Samsung US