Customer Reviews for Sylvania - H11 SilverStar Ultra - High Performance Halogen Headlight Bulb, High Beam, Low Beam and Fog Replacement Bulb, Brightest
Customer Rating
1
Buyer's remorse and non-refundable
on November 5, 2021
Posted by: JC
from Boston, MA
Verified Purchase:No
Purchased a pair of H11 Silverstar bulbs for a 2015 Chevy and the box shows a WHITE light. The bulb is clearly YELLOW. There is no fog or condensation in the headlight asembly....the bulb is YELLOW. Oh, and it cannot be returned, sorry. Truth in advertising ?
No, I would not recommend this to a friend.
Response from Sylvania AutomotiveBy osramsylvaniapwr, osramsylvaniapwr, February 21, 2026
Hello, we apologize that the bulb did not meet your expectations. We will be more than happy to send you a replacement to you. As always please feel free to call customer service at 1-800-729-3777.
Written by a customer while visiting Sylvania Automotive
Didn't fit my car even though the site said it would.
Response from Sylvania AutomotiveBy osramsylvaniapwr, osramsylvaniapwr, February 21, 2026
Hello, we apologize this did not work for your vehicle. We will be reaching out to you shortly to have this resolved and taken care of for you.
Written by a customer while visiting Sylvania Automotive
Customer Rating
1
Lasted less than a year and a half
on February 21, 2024
Posted by: J
from Richmond, VA
Verified Purchase:No
Bought these in Nov. 2022, and both bulbs failed within 5 days of each other in Feb. 2024 - Less than 1.5 years! This company is not worth your time or money; Just switch to LEDs.
No, I would not recommend this to a friend.
Response from Sylvania AutomotiveBy osramsylvaniapwr, osramsylvaniapwr, February 21, 2026
Thank you for contacting us. We appreciate your feedback as we strive to be the go-to for customers' automotive needs. This product does come with a 12-month warranty from the date of purchase. Should you need to submit a warranty claim, please contact our Customer Service Dept. and they will be happy to assist you. They can be reached at 800.729.3777.
Written by a customer while visiting Sylvania Automotive
Customer Rating
1
Not Worth The Hassle
on July 1, 2023
Posted by: Rob
from Toronto
Verified Purchase:No
Bought and installed these 6 months ago, and one of them has already burned out. It was already inconvenient to change it because I had to remove the coolant overflow tank in freezing weather. I assume the other light will go out any day now. Don't buy this product.
No, I would not recommend this to a friend.
Response from Sylvania AutomotiveBy osramsylvaniapwr, osramsylvaniapwr, February 21, 2026
I'm sorry for the inconvenience. Our bulbs are warrantied for 12 months from the date of purchase. We can either process a refund or we can send a replacement set. Whichever is best for you, we are here for you. Please always feel free to call us at 1-800-729-3777 and we would be more than happy to assist you.
Written by a customer while visiting Sylvania Automotive
Customer Rating
1
These bulbs suk
on May 7, 2023
Posted by: Kissmealot
from Santa Rosa, California
Verified Purchase:No
I bought my Cadillac CTS 3 years ago and I've had to change low beam and high beams over 10 times. And that sucks! I know they say there's a warranty but I assume they're going to want to see a receipt and I just don't save those. So like a dummy I just keep going back and buying more bulbs. I had these last ones put in less than 2 months ago and now I'm putting in the other one of the two part pack. But when this goes out again I'm finding a different bulb. Tired of being a dummy.
No, I would not recommend this to a friend.
Response from Sylvania AutomotiveBy osramsylvaniapwr, osramsylvaniapwr, February 21, 2026
We apologize for the inconvenience, as we know this is frustrating. Our warranty is for 12 months guarantee. Our customer service team will be in touch shortly. Please always feel free to call us at 1-800-729-3777 and we would be more than happy to assist you
Written by a customer while visiting Sylvania Automotive
Customer Rating
1
I would not purchase this again.
on December 16, 2021
Posted by: Thunder
from Farmington Utah
Verified Purchase:No
Bought the two pack that said replaces high and low beam. The low beam light fit fine. The high beam bulb was a different bulb altogether; different connection. Non-refundable.
No, I would not recommend this to a friend.
Response from Sylvania AutomotiveBy osramsylvaniapwr, osramsylvaniapwr, February 21, 2026
We completely understand your frustration. Please always feel free to call us at 1-800-729-3777 and we would be more than happy to assist you.
Written by a customer while visiting Sylvania Automotive
Customer Rating
1
Buy something else
on March 23, 2023
Posted by: BB
from Kansas
Verified Purchase:No
These bulbs are absolute junk!! I seem to be replacing these twice a year!! Gets expensive very quickly when having to pay almost $60 for the "best" set of bulbs. Also not a quick task on a Chevy Traverse because of GM's dumb engineers!!
No, I would not recommend this to a friend.
Response from Sylvania AutomotiveBy osramsylvaniapwr, osramsylvaniapwr, February 21, 2026
I'm sorry for the inconvenience. Our bulbs are warrantied for 12 months from the date of purchase. We can either process a refund or we can send a replacement set. Whichever is best for you, we are here for you. Please always feel free to call us at 1-800-729-3777 and we would be more than happy to assist you.
Written by a customer while visiting Sylvania Automotive
Customer Rating
4
Much brighter that OEM.
on January 22, 2025
Posted by: PERK
from Bettendorf, Iowa
Verified Purchase:No
Let's see how long they last. A lot of reviews saying they go out after 12 months. Some people say to replace with LED instead. My understanding is, you cannot legally replace halogen with LED. You can only use LED if the car was manufactured with LED. The Silverstar Ultra is way brighter and better down road than the OEM's. Good compromise between OEM Halogens and LED's. Now, let's see how long they last. OEM's last 6+ years.
I would recommend this to a friend!
Written by a customer while visiting Sylvania Automotive