Customer reviews from Sylvania Automotive
Sylvania - H11 SilverStar Ultra - High Performance Halogen Headlight Bulb, High Beam, Low Beam and Fog Replacement Bulb, Brightest
Average customer rating
1.9 out of 5
1.9
(85 Reviews)
Open Ratings Snapshot
Rating breakdown 85 reviews
5 Stars
8
4 Stars
4
3 Stars
4
2 Stars
25
1 Star
44
14%of customers recommend this product. 
(
11 out of 76
)
Best Buy Privacy Policy
Customer Reviews for Sylvania - H11 SilverStar Ultra - High Performance Halogen Headlight Bulb, High Beam, Low Beam and Fog Replacement Bulb, Brightest
Customer Rating
1 out of 5
1
Burned out just after the warranty period
on April 19, 2022
Posted by: Vlad
from Toronto, Canada
Verified Purchase:No
Got these for replacement of OEM fog light bulbs which lasted 7 years. Expected few years of worry free product. Sylvania's H11 lasted 15 months, so right after 12 months of warranty period. Won't buy these again.
No, I would not recommend this to a friend.
Response from Sylvania AutomotiveBy osramsylvaniapwrosramsylvaniapwrFebruary 21, 2026
I'm sorry for the inconvenience. Our bulbs are warrantied for 12 months from the date of purchase. We can either process a refund or we can send a replacement set. Whichever is best for you, we are here for you. Please always feel free to call us at 1-800-729-3777 and we would be more than happy to assist you.
Written by a customer while visiting Sylvania Automotive
Customer Rating
1 out of 5
1
garbage
on November 14, 2024
Posted by: Pond Scum
from McKeesport, PA
Verified Purchase:No
The original headlights in my car lasted 11 years. These lasted 2. And what's worse is that I have to take the front of the car off to change them.....again. No noticeable difference in brightness, clarity, night vision.
No, I would not recommend this to a friend.
Response from Sylvania AutomotiveBy osramsylvaniapwrosramsylvaniapwrFebruary 21, 2026
o Thank you for contacting us. We appreciate your feedback as we strive to be the go-to for customers' automotive needs. This product does come with a 12-month warranty from the date of purchase. Should you need to submit a warranty claim, please contact our Customer Service Dept. and they will be happy to assist you. They can be reached at 800.729.3777.
Written by a customer while visiting Sylvania Automotive
Customer Rating
1 out of 5
1
Bright but doesn't last!
on February 9, 2025
Posted by: Kim
from Idaho falls, idaho
Verified Purchase:No
I bought these on 10-13-2024 they burned out 2 days ago and it hasn't even been 3 months!
No, I would not recommend this to a friend.
Response from Sylvania AutomotiveBy osramsylvaniapwrosramsylvaniapwrFebruary 21, 2026
o We apologize for the inconvenience, as we know this is frustrating. Our warranty is for 12 months guarantee. Please always feel free to call us at 1-800-729-3777 and we would be more than happy to assist you.
Written by a customer while visiting Sylvania Automotive
Customer Rating
1 out of 5
1
Poor Longevity
on March 25, 2025
Posted by: Ogalthorpe
from Upstate NY
Verified Purchase:No
I am on my 3rd set in a year. i won't be getting them again. Surer the lighting is bright but they are only rated for 200 hours!! That's like 3 months of driving. Never again.
No, I would not recommend this to a friend.
Response from Sylvania AutomotiveBy osramsylvaniapwrosramsylvaniapwrFebruary 21, 2026
o We apologize for the inconvenience, as we know this is frustrating. Our warranty is for 12 months guarantee. Please always feel free to call us at 1-800-729-3777 and we would be more than happy to assist you.
Written by a customer while visiting Sylvania Automotive
Customer Rating
1 out of 5
1
Bulbs do not last buyer beware
on June 4, 2024
Posted by: Cliff
from Warren Michigan
Verified Purchase:No
I have been using these H11 Sliver star bulbs in my 2013 chevy traverse. They do not last they sometimes last 1 year and a couple months. This last set I bought in February 2024 and now one has burnt out. Of course, I didn't save the receipt so how can a person claim a warranty. These are the last time I purchase these bulbs, For spending 60.00 for a twin pack a waste of money.
No, I would not recommend this to a friend.
Response from Sylvania AutomotiveBy osramsylvaniapwrosramsylvaniapwrFebruary 21, 2026
We apologize for the inconvenience, as we know this is frustrating. Our warranty is for 12 months guarantee. Our customer service team will be in touch shortly. Please always feel free to call us at 1-800-729-3777 and we would be more than happy to assist you.
Written by a customer while visiting Sylvania Automotive
Customer Rating
1 out of 5
1
8 months !
on May 23, 2022
Posted by: Chevy
from NY
Verified Purchase:No
Sylvania Headlights last 8-12 months in my Suburban. The lifespan is so short, I keep a spare set in my garage !!!
No, I would not recommend this to a friend.
Response from Sylvania AutomotiveBy osramsylvaniapwrosramsylvaniapwrFebruary 21, 2026
We apologize for the inconvenience, as we know this is frustrating. Our warranty is for 12 months guarantee. Our customer service team will be in touch shortly. Please always feel free to call us at 1-800-729-3777 and we would be more than happy to assist you.
Written by a customer while visiting Sylvania Automotive
Customer Rating
4 out of 5
4
Update to an earlier review
on June 6, 2022
Posted by: Jay B
from Minneapolis, MN
Verified Purchase:No
I added a 1-star review about 2 moths ago about this product being mismatch color & brightness, and one of the H11 bulbs burning out after only a few months. Customer service reached out to me shortly after about getting them replaced (I also submitted a warranty claim at the same time). And offered to replace the old bulbs free of charge. The Replacements are much more consistent in color and brightness. We'll see how long they last. One note, as quick as customer service was to reach out to me initially about getting me a replacement. There was no follow up or tracking info on when the replacements would arrive. Which was 2 weeks after I replied to confirm my mailing address. Which is why this is not a 5 -star update, averaging my two reviews to a total of 2-stars.
Written by a customer while visiting Sylvania Automotive
Customer Rating
1 out of 5
1
Never
on December 20, 2022
Posted by: Mike
from Marshall, mn
Verified Purchase:No
Purchased bulbs 2 months ago. Both burned out this week. In reading package, it says average driver uses low beams 100 hrs per year. 100 hrs is, at most, 15 days for me.
No, I would not recommend this to a friend.
Response from Sylvania AutomotiveBy osramsylvaniapwrosramsylvaniapwrFebruary 21, 2026
We apologize for the inconvenience, as we know this is frustrating. Our warranty is for 12 months guarantee. Our customer service team will be in touch shortly. Please always feel free to call us at 1-800-729-3777 and we would be more than happy to assist you.
Written by a customer while visiting Sylvania Automotive
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