Customer Reviews for Sylvania - H11 SilverStar Ultra - High Performance Halogen Headlight Bulb, High Beam, Low Beam and Fog Replacement Bulb, Brightest
Customer Rating
1
Burned out at month 13
on September 30, 2024
Posted by: Derpa
from Baton Rouge, LA
Bought these from O'reilly auto 13 months ago and of course one goes out just now..... ugh
No, I would not recommend this to a friend.
Response from Sylvania AutomotiveBy osramsylvaniapwr, osramsylvaniapwr, February 21, 2026
Thank you for contacting us. Our lamps are warrantied for 12-months from the date of purchase. You are just outside that time, however we are happy to send a replacement set. Please contact our Customer Service Dept. and they will be happy to assist you. They can be reached at 800.729.3777.
These reviews seem to also support my situation in where I just came to the site to see how long they would last. I bought and installed these a year ago and everyone seems to be in the same boat of a dead bulb.
No, I would not recommend this to a friend.
Response from Sylvania AutomotiveBy osramsylvaniapwr, osramsylvaniapwr, February 21, 2026
o We apologize for the inconvenience, as we know this is frustrating. Our warranty is for 12 months guarantee. Our customer service team will be in touch shortly. Please always feel free to call us at 1-800-729-3777 and we would be more than happy to assist you.
I should've read more, about this product first. This product is meant for short usage only PROS: - Pretty bright for a Halogen product and it's not as yellow as other traditional halogen - OSRAM/SYLVANIA has a solid product support in the USA. 2 Days priority delivery replacement service CONS: - Not a RELIABLE product! I bought a pair in August 2023. One bulb died on Feb 2024. Warranty replacement. Died again in August 2024. Now I'm waiting for another replacement. 1-year warranty is not enough. It has to be at least 2 years My last OSRAM product, lasted until I sold my car. So they used to have a long lifespan, I think it's like more than 4 years or so. Not this one, for sure.
No, I would not recommend this to a friend.
Response from Sylvania AutomotiveBy osramsylvaniapwr, osramsylvaniapwr, February 21, 2026
We apologize for the inconvenience, as we know this is frustrating. Our warranty is for 12 months guarantee. Our customer service team will be in touch shortly. Please always feel free to call us at 1-800-729-3777 and we would be more than happy to assist you.
I have been using these H11 Sliver star bulbs in my 2013 chevy traverse. They do not last they sometimes last 1 year and a couple months. This last set I bought in February 2024 and now one has burnt out. Of course, I didn't save the receipt so how can a person claim a warranty. These are the last time I purchase these bulbs, For spending 60.00 for a twin pack a waste of money.
No, I would not recommend this to a friend.
Response from Sylvania AutomotiveBy osramsylvaniapwr, osramsylvaniapwr, February 21, 2026
We apologize for the inconvenience, as we know this is frustrating. Our warranty is for 12 months guarantee. Our customer service team will be in touch shortly. Please always feel free to call us at 1-800-729-3777 and we would be more than happy to assist you.
I'm just like everyone else on here. Bulbs are bright but don't last.
No, I would not recommend this to a friend.
Response from Sylvania AutomotiveBy osramsylvaniapwr, osramsylvaniapwr, February 21, 2026
I'm sorry for the inconvenience. Our bulbs are warrantied for 12 months from the date of purchase. We can either process a refund or we can send a replacement set. Whichever is best for you, we are here for you. Please always feel free to call us at 1-800-729-3777 and we would be more than happy to assist you.
$23 a piece for these bulbs and they lasted 5 months. Submitted a warranty claim but still disappointing. Supposed to last 200 hours which of you think about it really isn't that many miles. OEM Subaru headlights lasted 8 years.
No, I would not recommend this to a friend.
Response from Sylvania AutomotiveBy osramsylvaniapwr, osramsylvaniapwr, February 21, 2026
Thank you for contacting us. We appreciate your feedback as we strive to be the go-to for customers' automotive needs. This product does come with a 12-month warranty from the date of purchase. Should you need to submit a warranty claim, please contact our Customer Service Dept. and they will be happy to assist you. They can be reached at 800.729.3777.
Bought these in Nov. 2022, and both bulbs failed within 5 days of each other in Feb. 2024 - Less than 1.5 years! This company is not worth your time or money; Just switch to LEDs.
No, I would not recommend this to a friend.
Response from Sylvania AutomotiveBy osramsylvaniapwr, osramsylvaniapwr, February 21, 2026
Thank you for contacting us. We appreciate your feedback as we strive to be the go-to for customers' automotive needs. This product does come with a 12-month warranty from the date of purchase. Should you need to submit a warranty claim, please contact our Customer Service Dept. and they will be happy to assist you. They can be reached at 800.729.3777.