Customer Reviews for Sylvania - H11 SilverStar Ultra - High Performance Halogen Headlight Bulb, High Beam, Low Beam and Fog Replacement Bulb, Brightest
Customer Rating
1
Buyer's remorse and non-refundable
on November 5, 2021
Posted by: JC
from Boston, MA
Purchased a pair of H11 Silverstar bulbs for a 2015 Chevy and the box shows a WHITE light. The bulb is clearly YELLOW. There is no fog or condensation in the headlight asembly....the bulb is YELLOW. Oh, and it cannot be returned, sorry. Truth in advertising ?
No, I would not recommend this to a friend.
Response from Sylvania AutomotiveBy osramsylvaniapwr, osramsylvaniapwr, February 21, 2026
Hello, we apologize that the bulb did not meet your expectations. We will be more than happy to send you a replacement to you. As always please feel free to call customer service at 1-800-729-3777.
Told the cleric at the automotive store make model and year of my vehicle. The product he handed me matched with what was on the computer screen but does not fit my vehicle when I got home. This is the second time I've had this problem with this brand.
No, I would not recommend this to a friend.
Response from Sylvania AutomotiveBy osramsylvaniapwr, osramsylvaniapwr, February 21, 2026
Hello, we apologize this happened to you. We will be contacting you shortly to resolve this matter. Please feel free to always give customer service a call at 800-729-3777.
I asked the auto parts store sales person for the brightest whitest bulbs available. I paid to have them installed and drove the car home. Waited for night time. Turned the lights on. They are no brighter, they are no whiter than the old ones previously in the car. They are, in fact, rather yellow and dim & offer a narrow spread. They were expensive and I am extremely disappointed.
No, I would not recommend this to a friend.
Response from Sylvania AutomotiveBy osramsylvaniapwr, osramsylvaniapwr, February 21, 2026
We apologize the bulbs did not meet your expectations. Customer service will be in contact with you shortly to resolve this matter. Please feel free to always call us at 800-729-3777 with any issues that occur.