Customer Reviews for Westinghouse - 3.1.2 Soundbar, Dolby Atmos & Digital Plus, 210W, Built-in Sub, HDMI eARC, Bluetooth - Black
Customer Rating
5
Excellent soundbar at low cost
on December 31, 2024
Posted by: jb680
from SD
Bought this 5.1.2 Westinghouse Dolby Atmos soundbar to compliment our Westinghouse Bought this 5.1.2 Dolby Atmos Westinghouse soundbar to use with our 55" 4K Roku TV. Connects to the eARC HDMI jack on the TV. The soundbar turns on automatically from the TV remote. Has Movie, Music and News presets. Nice remote control with real buttons not membrane "buttons". For action movies with lots of explosions etc, it rattles the china cabinet! Very happy with our system!
When I first unboxed the Westinghouse soundbar, my initial thought was, "Awesome!" Its sleek and clean design instantly stood out and looked great alongside my home entertainment setup. Setting it up was incredibly easy, with everything I needed included in the box: an HDMI cable, power supply, and even two brackets for optional wall installation—a thoughtful addition.
Connecting the soundbar to my Westinghouse Roku TV was seamless. The TV recognized the device immediately and guided me through a straightforward setup process. It even played a sample of audio to confirm the connection, which gave me high hopes for its performance.
Unfortunately, those hopes were quickly dashed when I put it to the test with a Disney movie and enabled ATMOS. The sound quality was disappointing—murky and lacking clarity. There was little to no improvement compared to a cheap off-brand soundbar I had been using before. While the bass can be adjusted slightly, there’s no way to tweak the treble, which makes the sound feel unbalanced and limits any ability to fine-tune the audio experience.
The device has a power off feature that cannot be changed, so I need the remote to power the device back on if I had my tv paused for a short time.
Overall, while the Westinghouse soundbar has an attractive design and is easy to set up, it fails where it matters most: audio performance. For its price point, I expected far better sound quality and customization options. I wouldn’t recommend this soundbar if you're looking for a noticeable upgrade in sound performance.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Support, January 7, 2025
We appreciate your feedback and apologize for any inconvenience you've experienced. We take your concerns seriously and will use your input to improve our product and support services. Our team is committed to enhancing the overall user experience, and we value your insights.
Our support team is here to assist you. Please reach us at https://westinghouse.com/pages/contact or in real time at 800-701-0680.
This soundbar was a gift. I was so excited to receive it, but anxious about the installation. Without a doubt I can say the setup was easy and seamless. The sound is rich and really enhances our viewing experience. I love how easy it is to adjust the subwoofer.