Customer reviews from hp.com
HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Average customer rating
3.8 out of 5
3.8
(12 Reviews)
Open Ratings Snapshot
Rating breakdown 12 reviews
5 Stars
5
4 Stars
4
3 Stars
0
2 Stars
1
1 Star
2
64%of customers recommend this product. 
(
7 out of 11
)
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Customer Reviews for HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Customer Rating
5 out of 5
5
Nice to not have to worry about Ink.
on June 22, 2019
Posted by: QuinteH
from Belleville ON
Agent helped me get printer working and then convinced me to sign up for ink. Not sure if I will keep the ink but time will tell.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great features and we love this printer.
on April 13, 2020
Posted by: Durango20
from Calgary, AB
Gender:Female
I replaced this HP from a previous HP same model - different number. We love this printer because it is easy to use. We are seniors and we want a reliable and easy to use printer. This printer has it all. We absolutely love this HP Officejet Pro 6978. Love it.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Very good
on April 13, 2020
Posted by: Da6v
from Parksville
Gender:Male
Been great printer. Ink cartridges was over priced. Would next time look for printer with refillable cartridges
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Does Not Print
on April 14, 2020
Posted by: JoeB
from Newmarket, Ontario
Gender:Male
This is our second printer of this model. The first one had to be replaced, it didn't work. This printer will not print from my laptop through the wifi. I have to send my documents to my wife's computer to be able to print my materials.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great Printer
on June 30, 2020
Posted by: Ozzie 36
from Havelock, ON
Gender:Male
I purchased this printer about 6 weeks ago and it has met and/or exceeded all my expectations. I also enrolled in the ink program and it has worked well so far. Time will tell on that program, whether it proves cheaper than my traditional ink source. It is certainly more convenient, as the printer being connected to the internet informs when I am low on ink, and the company sends more.. Stop printing function should be added when out of ink saving paper loss.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
on October 20, 2020
Posted by: wbourne
from Adrossan
Gender:Female
I bought mine, because the one I had wasn't compatible with my new hard drive. There was no manual, I spent days trying to get the scanner to work. I tried following all suggestions given for get a manual & use the scanner. It was very frustrating.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Black ink not work
on April 14, 2020
Posted by: Alro
from Edmonton Alberta Canada
Gender:Male
I just reinstall my printer, because I did everything to solved a problem with the ink, but no found solucion
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
It does the print job
on June 30, 2020
Posted by: Pete 19
from Mississauga
Gender:Male
Due to technical malfunction (which could not be fixed) I had to replace my previous HP printer. The new printer is OK to meet my personal needs. Colour printing is fair.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
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