Customer reviews from hp.com
HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Average customer rating
3.9 out of 5
3.9
(14 Reviews)
Open Ratings Snapshot
Rating breakdown 14 reviews
5 Stars
6
4 Stars
5
3 Stars
0
2 Stars
1
1 Star
2
64%of customers recommend this product. 
(
7 out of 11
)
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Customer Reviews for HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Customer Rating
5 out of 5
5
Great!
on August 28, 2026
Posted by: Marty
Verified Purchase:Yes
Don't have to worry about ordering or running out of ink.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
A good unit
on August 26, 2026
Posted by: KK Canada
Verified Purchase:Yes
Better support required during set up
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Great printer
on June 17, 2022
Posted by: Alli
from Dashwood, ON
Verified Purchase:Yes
Large printer- make sure you have the space for it. Works really well for printing. Easy set up for wireless printing
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
HP: good but needs better setup support
on June 11, 2022
Posted by: wperry
from Montréal QC
Verified Purchase:Yes
This printer does a good job, but setting it up is tedious, and not well explaiined in the accompanying documentation. It would also help to have an installation DVD, INCLUDING a user manual.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
OfficeJet Pro 6978 All-In-One Printer
on June 8, 2022
Posted by: Normal
from Toronto, ON
Verified Purchase:Yes
Fast, easy to use. Great color. Easy to set up. This is my second OfficeJet Pro 6978 All-In-One Printer.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Does the job!
on June 2, 2022
Posted by: Greg Y
Verified Purchase:Yes
Works well. Miss separate "scan" icon from previous HP printer and HP Smart does scan but it's slow and there are many things to learn, e.g. cropping.
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
on October 20, 2020
Posted by: wbourne
from Adrossan
Gender:Female
I bought mine, because the one I had wasn't compatible with my new hard drive. There was no manual, I spent days trying to get the scanner to work. I tried following all suggestions given for get a manual & use the scanner. It was very frustrating.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great Printer
on June 30, 2020
Posted by: Ozzie 36
from Havelock, ON
Gender:Male
I purchased this printer about 6 weeks ago and it has met and/or exceeded all my expectations. I also enrolled in the ink program and it has worked well so far. Time will tell on that program, whether it proves cheaper than my traditional ink source. It is certainly more convenient, as the printer being connected to the internet informs when I am low on ink, and the company sends more.. Stop printing function should be added when out of ink saving paper loss.
I would recommend this to a friend!
Written by a customer while visiting hp.com
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