Customer reviews from sharkninja.com
Shark - Refurbished Excellent - Certified Renewed FlexStyle Air Styling & Drying System - Ulta Lilac
Average customer rating
4.5
(1,357 Reviews)
Rating breakdown 1,357 reviews
5 Stars
990
4 Stars
187
3 Stars
81
2 Stars
46
1 Star
53
83%of customers recommend this product.
(
471 out of
570)
Customer Reviews for Shark - Refurbished Excellent - Certified Renewed FlexStyle Air Styling & Drying System - Ulta Lilac
Customer Rating
5
Salon blowouts at home 🤍
on November 19, 2025
Posted by: menas15_9864
Aesthetics: 10/10. It looks sleek and feels expensive.
Performance: It dries hair incredibly fast. The Coanda technology wraps the hair easily, though there is a slight learning curve if you've never used an air styler before.
My Routine:
1. Rough dry to 80% (using it in dryer mode).
2. Use the oval brush to smooth and volumize.
3. Finish with the curling barrels for face-framing pieces.
4. Hit it with the Cool Shot to set.
Highly recommend if you want to cut your styling time in half! ⏱️💇♀️
#SharkBeauty #ForAllHairTypes #HairCare
Performance: It dries hair incredibly fast. The Coanda technology wraps the hair easily, though there is a slight learning curve if you've never used an air styler before.
My Routine:
1. Rough dry to 80% (using it in dryer mode).
2. Use the oval brush to smooth and volumize.
3. Finish with the curling barrels for face-framing pieces.
4. Hit it with the Cool Shot to set.
Highly recommend if you want to cut your styling time in half! ⏱️💇♀️
#SharkBeauty #ForAllHairTypes #HairCare
Written by a customer while visiting influenster.com
Customer Rating
5
Definitely recommend this product if you’re lookin
on November 19, 2025
Posted by: juliep481_4630
With being a single mom, I love how this product is quick and easy to dry and style my hair. It is very easy to use and makes my hair nice and shiny and doesn’t feel like I’m burning my hair.
Written by a customer while visiting influenster.com
Customer Rating
5
SHARK FLEXSTYLE✨✨✨
on November 18, 2025
Posted by: valentisabel_8015
The Shark FlexStyle is also one of my favorites, right alongside my Dyson. I find it practical, easy to use, and great for everyday styling. However, one thing I don’t love is that when you use it on a higher setting, it can pull the hair a bit more than I’d like. Still, with a little care, you can manage it without any problem. What I really appreciate is the beautiful finish it leaves your hair looks natural, polished, and full of volume. Despite that small drawback, it’s a tool I genuinely enjoy using and would still recommend✨✨🫰🏻
Written by a customer while visiting influenster.com
Customer Rating
1
A waste of money
on November 17, 2025
Posted by: Sharkhater123
from Atlanta
Gender:Female
I was a believer, but now I’m an absolute hater. I bought a flex style two years ago, within 9 months, it stopped working entirely. They replaced it through the warranty, and now one year later, the replacement no longer works. It shuts off 3-5 times while blow drying my hair on low heat and low power. I clean it at least once a week and nothing helps. I have 20” extensions, so you can imagine how infuriating it is to keep having to turn it off, wait 5 minutes, and turn it back on 5 times just to get my hair 90% dry after an hour and a half. Don’t waste your money, just buy a Dyson.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, November 18, 2025
Hello,
Thank you for taking the time to leave a review.
Oh no! This is not the experience we want Shark Ninja customers to have, and we apologize for how frustrating this must be. We will absolutely share your feedback regarding the warranty policies with the relevant teams internally. We’d love to help you resolve this issue. Please visit our support page via the link below, where you’ll find step-by-step guidance to troubleshoot and resolve the problem. Our team is here to support you every step of the way.
https://support.sharkninja.com/global-search/HD430
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
Oh no! This is not the experience we want Shark Ninja customers to have, and we apologize for how frustrating this must be. We will absolutely share your feedback regarding the warranty policies with the relevant teams internally. We’d love to help you resolve this issue. Please visit our support page via the link below, where you’ll find step-by-step guidance to troubleshoot and resolve the problem. Our team is here to support you every step of the way.
https://support.sharkninja.com/global-search/HD430
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
2
The brushes are disappointing
on November 16, 2025
Posted by: Roor123
Gender:Female
I was excited to buy the shark flex. However, I was disappointed with the brushes . Every time I used them, my hair get pulled by the edges causing.breakage. I had to return it after more than a month of use because I was worried it will damage my hair.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, November 17, 2025
Hello,
Thank you for taking the time to leave a review.
We're really unhappy you had to experience this with our Shark, and that you’ve returned it as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're really unhappy you had to experience this with our Shark, and that you’ve returned it as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
My go to everyday tool!!
on November 16, 2025
Posted by: medinam16_544
Best hair styling tool ever! Lightweight, not too loud, multiple settings, and absolutely the best! Love that it comes with a bag to store all the different adjustment pieces! Truly works magic, all in one!
Written by a customer while visiting influenster.com
Customer Rating
2
Very disappointing
on November 15, 2025
Posted by: Marla226
Gender:Female
Very disappointed for the price I paid vs the quality. The dryer brush detaches a minimum of 5 times & falls to the floor & I have to turn dryer off & reattach it when blowdrying my hair. My first & last Shark hair tool I purchase.
Response from sharkninja.comBy SharkNinja, November 19, 2025
Hello there,
We completely understand how frustrating it can be when the attachment keeps falling off, and we truly appreciate you sharing this feedback so we can work toward improving your experience. We kindly invite you to reach out to our team via phone at 1-855-427-5127 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind Regards,
Shark Clean
We completely understand how frustrating it can be when the attachment keeps falling off, and we truly appreciate you sharing this feedback so we can work toward improving your experience. We kindly invite you to reach out to our team via phone at 1-855-427-5127 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind Regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Absolutely Recommend!!
on November 14, 2025
Posted by: mariv68_7768
Absolutely Love the Shark FlexStyle, great product, love all the attachments and variety of hair styles you can do with it, from straight, salon blowout, to waves & curls, definitely recommend getting this product and worth the money.
Written by a customer while visiting influenster.com