Customer reviews from sharkninja.com
Shark - Refurbished Excellent - Certified Renewed FlexStyle Air Styling & Drying System - Ulta Lilac
Average customer rating
4.5
(1,357 Reviews)
Rating breakdown 1,357 reviews
5 Stars
990
4 Stars
187
3 Stars
81
2 Stars
46
1 Star
53
83%of customers recommend this product.
(
471 out of
570)
Customer Reviews for Shark - Refurbished Excellent - Certified Renewed FlexStyle Air Styling & Drying System - Ulta Lilac
Customer Rating
3
Disappointed on updates
on January 8, 2026
Posted by: Curly sue
Gender:Female
I bought this after using my sisters for some time. I ordered the curling wands after loving hers. I HATE the new version of these. It doesn’t curl near as well or as much hair at once. The selling point was how fast I got a beautiful blow out look. The new ones aren’t even half as good and take twice as long. Very disappointed.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, January 12, 2026
Hi there,
Thank you for taking the time to leave a review.
We’re unhappy to hear that your experience with the new Shark FlexStyle hasn’t met your expectations after enjoying your sister’s version. We understand how disappointing it must be when the product doesn’t curl as well or handle as much hair at once.
Your feedback is incredibly valuable, and we’ll make sure to share it with our internal teams. Thank you for bringing this to our attention as we’re committed to improving and making things right.
In the meantime, we recommend referring to our self-help guide link below for Tips for Curl longevity:
https://support.sharkninja.com/article/HD400-Series-Shark-FlexStyle-Tips-for-Curl-longevity
If the issue continues after trying those suggestions, please feel free to reach out to our Customer Care team at https://support.sharkninja.com/contact-us.
Kind regards,
Shark Beauty NA.
Thank you for taking the time to leave a review.
We’re unhappy to hear that your experience with the new Shark FlexStyle hasn’t met your expectations after enjoying your sister’s version. We understand how disappointing it must be when the product doesn’t curl as well or handle as much hair at once.
Your feedback is incredibly valuable, and we’ll make sure to share it with our internal teams. Thank you for bringing this to our attention as we’re committed to improving and making things right.
In the meantime, we recommend referring to our self-help guide link below for Tips for Curl longevity:
https://support.sharkninja.com/article/HD400-Series-Shark-FlexStyle-Tips-for-Curl-longevity
If the issue continues after trying those suggestions, please feel free to reach out to our Customer Care team at https://support.sharkninja.com/contact-us.
Kind regards,
Shark Beauty NA.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Good but not durable
on January 8, 2026
Posted by: julias132_5944
Great product. I love that I can change the heat and wind settings. Very lightweight and easy to store since it can bend and also has removable tops. Only thing I don’t like is that then two round brushes don’t seem as durable as something like the revlon since the pieces aren’t connnected. Sometimes feels like the will break if I pull too hard on my hair
Written by a customer while visiting influenster.com
Customer Rating
5
Great Hair dryer
on January 8, 2026
Posted by: julieta41_1242
I purchased this Shark in hopes of cutting down my straightening time and this isn’t!!! I normally take over an hour to dry my hair. I was able to fully dry my hair in 30 mins. With the paddle brush. I also used the another tool to add little curls and it was so much faster. I hope they live up to the expectations of not burning my hair. That’s very important to me but so far I’m impressed!!
Written by a customer while visiting influenster.com
Customer Rating
4
An easy to use all in one styler that delivers sal
on January 8, 2026
Posted by: kelleyw39_1632
I absolutely love the Shark FlexStyle Airwrap it has completely changed my styling routine. It gives my hair so much lift volume and shine while still feeling healthy and soft. The different attachments make it easy to create sleek looks or defined waves with less heat damage and less effort. It feels like having a professional style at home every day. It is easy to use and worth every penny if you want salon quality results without stress.
Written by a customer while visiting influenster.com
Customer Rating
5
Only Hair Tool Needed!!!
on January 8, 2026
Posted by: emilyh1531_4938
I literally only need this hair styling tool. All of the attachments make the perfect blowout and it’s so easy to use. It’s also very light and can be compacted so easy which makes it great for travel. My hair health has improved so much because I’m putting less heat on my hair.
Written by a customer while visiting influenster.com
Customer Rating
5
Would DEFINITELY recommend!
on January 8, 2026
Posted by: allisonv18_4206
This is my favorite hairdryer I’ve ever used! I have really thick hair that would take a normal hairdryer ages to dry even with previous air-drying. The Shark FlexStyle can take my hair from wet to dry in less than 20 minutes after I do a thorough towel dry. I love the attachments because I come out looking like I’ve had a fresh blowout every time!
Written by a customer while visiting influenster.com
Customer Rating
2
New Brush Requires
on January 8, 2026
Posted by: Cfelt
Gender:Female
Hi - I love the hair dryer and accessories, but the round brush and oval brush are far too rough to be able to do a blow out. Compared to the Dyson, it does a much worse blow out because the bristles are much harder and latch onto your hair harder. I’d keep purchasing if you make a softer bristle round brush like the Dyson one.
I would recommend this to a friend!
Response from sharkninja.comBy SharkNinja, January 8, 2026
Hi there,
Thank you for taking the time to leave a review.
We’re unhappy to hear that the bristles on the round and oval brush feel too rough and tend to latch onto your hair. Thank you for bringing this to our attention as your feedback is important to us, and we’re committed to improving our products. We’ll make sure to share your comment with the relevant teams internally.
In the meantime, we recommend checking out our self-help guide for tips and best practices:
https://support.sharkninja.com/article/HD400-Series-Shark-FlexStyle-How-to-Use-Each-Attachment#ovalbrush
Kind regards,
Shark Beauty NA.
Thank you for taking the time to leave a review.
We’re unhappy to hear that the bristles on the round and oval brush feel too rough and tend to latch onto your hair. Thank you for bringing this to our attention as your feedback is important to us, and we’re committed to improving our products. We’ll make sure to share your comment with the relevant teams internally.
In the meantime, we recommend checking out our self-help guide for tips and best practices:
https://support.sharkninja.com/article/HD400-Series-Shark-FlexStyle-How-to-Use-Each-Attachment#ovalbrush
Kind regards,
Shark Beauty NA.
Written by a customer while visiting sharkninja.com
Customer Rating
5
A powerful, versatile styling tool that makes hai
on January 7, 2026
Posted by: karenf383_3332
I’ve been using the Shark FlexStyle for my everyday hair routine and I’m really impressed with how versatile and powerful it is. The attachments are easy to switch, and I love that I can dry and style my hair without using extreme heat. It leaves my hair smooth, shiny, and with less frizz compared to traditional tools. The airflow is strong but controlled, the noise level is reasonable, and it significantly cuts down my styling time. Overall, it’s a great all-in-one styling tool that feels efficient and gentle on hair.
Written by a customer while visiting influenster.com