Customer reviews from sharkninja.com
Shark - Refurbished Excellent - Certified Renewed FlexStyle Air Styling & Drying System - Ulta Lilac
Average customer rating
4.5
(1,357 Reviews)
Rating breakdown 1,357 reviews
5 Stars
990
4 Stars
187
3 Stars
81
2 Stars
46
1 Star
53
83%of customers recommend this product.
(
471 out of
570)
Customer Reviews for Shark - Refurbished Excellent - Certified Renewed FlexStyle Air Styling & Drying System - Ulta Lilac
Customer Rating
5
Powerful, Stylish, and Super Versatile
on January 12, 2026
Posted by: ashlovesugc_4537
The Shark FlexStyle has quickly become my go‑to for everyday hairstyling! 💁♀️🔥 This tool is so versatile — it smooths, straightens, and adds soft waves with ease, all without damaging my strands. The design feels premium and comfortable in hand, and the heat settings heat up fast and stay consistent throughout styling.
I love how it gives salon‑level results at home — my hair looks polished, shiny, and frizz‑free every time. Plus, switching between styles is quick and effortless, which is a total time‑saver on busy mornings. If you want a flexible styling tool that delivers gorgeous results no matter your look, the Shark FlexStyle is absolutely worth it! ✨💖
I love how it gives salon‑level results at home — my hair looks polished, shiny, and frizz‑free every time. Plus, switching between styles is quick and effortless, which is a total time‑saver on busy mornings. If you want a flexible styling tool that delivers gorgeous results no matter your look, the Shark FlexStyle is absolutely worth it! ✨💖
Written by a customer while visiting influenster.com
Customer Rating
1
Great Hair dryer, however it stopped working
on January 12, 2026
Posted by: MAKI
from NewJersey
Gender:Female
I brought this hair dryer a little over 2 years ago, I loved it, however it completely stopped working, followed all the cleaning , maintenance etc. Shark will give 30 % off on a bundle package for the same dryer. They do not just sell just the dryer, I have already purchased all the accessories. So disappointed with this purchase and surprised it was so difficult and took so long with their online support.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, January 14, 2026
Hi Maki,
Thank you so much for taking the time to share your experience with us.
We’re truly sorry to hear that your Shark stopped working after two years, especially since you loved it. We completely understand how disappointing and frustrating this must feel. We also hear your concern about the dryer not being available for purchase separately, and we appreciate you bringing this to our attention. Please know that your feedback is very important to us, and we’ll make sure it’s shared with the relevant teams to help improve both our products and services.
If there’s anything we can do to improve or if you’d like to share your suggestions, we’d love to hear from you. Please feel free to reach out to our Customer Care team at https://support.sharkninja.com/contact-us.
Kind regards,
Shark Beauty NA.
Thank you so much for taking the time to share your experience with us.
We’re truly sorry to hear that your Shark stopped working after two years, especially since you loved it. We completely understand how disappointing and frustrating this must feel. We also hear your concern about the dryer not being available for purchase separately, and we appreciate you bringing this to our attention. Please know that your feedback is very important to us, and we’ll make sure it’s shared with the relevant teams to help improve both our products and services.
If there’s anything we can do to improve or if you’d like to share your suggestions, we’d love to hear from you. Please feel free to reach out to our Customer Care team at https://support.sharkninja.com/contact-us.
Kind regards,
Shark Beauty NA.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great hair dryer and styler
on January 11, 2026
Posted by: Blondy
I love the shark ninja. It dries hair quickly, and the curling rods work great. It’s much more efficient than using a hair dryer along with a curling iron, round brush, etc.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Works as a Dryer and Styler
on January 10, 2026
Posted by: violettaf6_7301
You can skip buying separate tools — it dries, smooths, curls, adds volume, and creates a blowout look with one device.
The airflow styling technology is gentler on hair than traditional hot tools (like curling irons and straighteners), which may help keep hair healthier long-term.
The airflow styling technology is gentler on hair than traditional hot tools (like curling irons and straighteners), which may help keep hair healthier long-term.
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing
on January 10, 2026
Posted by: eveb9ba7_8170
I am so excoted about my shark! The high power dryer cuts my time in half! I have butt length hair that takes forever. I love the ease of the suction that gently wraps my hair around the barrels. The easy to use left and right curlers once you figure them out give you the bounciest curls! The round brush I've found challenging so I'll need extra time with that one! The straightener attachment is awesome and gives me such sleek shine. I'm very impressed.
Written by a customer while visiting influenster.com
Customer Rating
5
Love my Shark FlexStyle – lightweight, easy to use
on January 9, 2026
Posted by: Anonymous
I love my Shark FlexStyle! It’s super easy to use and has made cleaning so much faster. I like that it works on all types of floors and I can use it on both carpet and hard floors without any hassle. Plus, it’s lightweight and comfortable, so I don’t get tired while using it. Cleaning has definitely become less of a chore and way more efficient. Totally worth it!
Written by a customer while visiting influenster.com
Customer Rating
4
on January 9, 2026
Posted by: Kris57
Gender:Female
Works beautifully, however it is very loud. My ears are ringing after use.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Leaves hair frizzy
on January 9, 2026
Posted by: susank
I have fine, thin hair just past my shoulders. It is wavy on top and curly underneath. I have tried both brushes to get a smooth blowout and it leaves my hair frizzy. It is also difficult to get it close enough to my scalp to straighten my hair at the roots and is awkward to use. I had to go back to a blow dryer and brush. This was helpful for using after my hair was dried to finish styling especially at the ends but not worth it just for that.
Response from sharkninja.comBy SharkNinja, January 9, 2026
Hi Susan,
Thank you for taking the time to share your feedback.
We’re sorry to hear that you’ve experienced frizz and difficulty achieving a smooth blowout with your FlexStyle, especially near the roots. Please try our FAQ guide here: https://support.sharkninja.com/article/HD400-Series-Shark-FlexStyle-How-to-Use-Each-Attachment. If you still need help, you can select “Contact Us” at the bottom of the page for further assistance.
Kind regards,
Shark Beauty US
Thank you for taking the time to share your feedback.
We’re sorry to hear that you’ve experienced frizz and difficulty achieving a smooth blowout with your FlexStyle, especially near the roots. Please try our FAQ guide here: https://support.sharkninja.com/article/HD400-Series-Shark-FlexStyle-How-to-Use-Each-Attachment. If you still need help, you can select “Contact Us” at the bottom of the page for further assistance.
Kind regards,
Shark Beauty US
Written by a customer while visiting sharkninja.com