Customer reviews from sharkninja.com
Shark - Refurbished Excellent - Certified Renewed FlexStyle Air Styling & Drying System - Pearl Pink
Average customer rating
4.5
(1,325 Reviews)
Rating breakdown 1,325 reviews
5 Stars
962
4 Stars
185
3 Stars
79
2 Stars
46
1 Star
53
83%of customers recommend this product.
(
470 out of
569)
Customer Reviews for Shark - Refurbished Excellent - Certified Renewed FlexStyle Air Styling & Drying System - Pearl Pink
Customer Rating
1
Stopped working after a year
on October 4, 2025
Posted by: Maddroge
Gender:Female
Got as a gift for Christmas and now it's October. Used it about once a month completely stopped working. Very upset especially for the price.
Response from sharkninja.comBy SharkNinja, October 6, 2025
Hi there,\nThank you for sharing your experience — we’re truly disappointed to hear that your FlexStyle stopped working, especially after such light and careful use. We understand how upsetting this must be, particularly given the value of the gift and your expectations for longevity.\nOur styling tools are built to last, and we’d love the opportunity to make this right. Please reach out to our Shark Beauty Customer Care team at 1-855-427-5127, and mention this review so we can look into your warranty coverage and explore a solution together.\nWe appreciate your feedback — it helps us improve and better support our customers.\nWarm regards,\nShark Beauty US
Written by a customer while visiting sharkninja.com
Customer Rating
2
Not meant for short or curly hair
on October 20, 2022
Posted by: ambm623
from Pine Hill, NJ
Gender:Female
The blow dryer itself is fine. The temp does get pretty hot and if it’s close to your neck it can burn. However, I have short curly hair and I don’t think the brushes are meant for my hair texture. The brush head is way too big and not coarse enough to create tension to dry my roots. I think this is meant for those with longer non textured hair. While it did smooth my hair and provide a decent blow dry, I still had to use my standard blow dryer to get my roots. Disappointed but maybe they will create additional barrels later.
No, I would not recommend this to a friend.
Response from sharkninja.comBy Sharkninja, November 7, 2022
Thank you for taking the time to leave your review on the Shark Flexstyle. We are sorry to hear of the issues you are having with drying your roots.
We would like to invite you to check out our videos for different Styling tips that may be helpful by going to https://www.sharkclean.com/shark-beauty/styling-tips-flex-style
If you have any questions or concerns, our Product Specialists would be happy to assist you. They can be reached at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
We would like to invite you to check out our videos for different Styling tips that may be helpful by going to https://www.sharkclean.com/shark-beauty/styling-tips-flex-style
If you have any questions or concerns, our Product Specialists would be happy to assist you. They can be reached at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Incredible!!! Dyson is shaking in their boots!
on October 23, 2022
Posted by: Silvershewolf
from Austin, TX
Gender:Female
Verified Purchase:Yes
I've been using my Flexstyle for a few weeks and I am obsessed!!! I have hip length, fine but dense, heavy extremely curl resistant hair and this is PERFECT for me. The curling barrels make it possible for me to get a bouncy blowout without the tension and high heat. I'm in love. I can't wait for shark to come out with more attachments! You know they will! Also I LOVE LOVE that shark is giving their competition a run for their money by improving on their technology and offering it to the masses at less than half their extortionate prices. Shark is serving top tier chaos goblin energy to the competition and I'm 1000% here for it!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Very nice but needs a storage/carrying case
on January 12, 2023
Posted by: Marilyn
from Fishkill NY
Gender:Female
Works pretty well but for the price it should definitely have a case! Especially because there’s no hook for the blow dryer nor is it shaped for a stand to get elsewhere
No, I would not recommend this to a friend.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Uhhh is it worth it? Not to me
on February 13, 2023
Posted by: Crib
Gender:Female
Was very excited for this product. I like that the blow dryer is smaller and easier to handle. However the attachments are not worth it and make my hair feel dry and crispy. The curlers don’t curl anything, the oval brush does not easily flow through my hair and creates a frizz, paddle brush does nothing for me. The concentrator is the only one I am willing to use. Will use my revlon brow dry brush over this any day.
No, I would not recommend this to a friend.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Amazing product!
on August 11, 2022
Posted by: Char444
from NJ
Gender:Female
[This review was collected as part of a promotion.] I received this product to review in exchange for my honest opinion. I don't even know where to start. The Shark Flex Style is my new favorite blow drying and styling tool system. It comes with so many options to style and dry your hair and gives 0 heat damage. Yes, you heard me correctly, no heat damage! My favorite tool to use thus far has been the paddle brush. The amount of heat from the blow dryer is phenomenal; literally out of this world. Not to mention, it offers a cool shot button and various settings for airflow (low, medium and high) and temperature (no heat, low, medium and high). I've already started to recommend this product because it is wonderfully made and my new go to!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
A game changer!
on August 24, 2022
Posted by: ZEEE
from Chattanooga,TN
Gender:Female
This tool has it all! Not only is it an amazing blowdryer but it styles my hair with ease. I’m so thrilled to have this tool that not only is kind to my hair but is so versatile. And it’s absolutely gorgeous!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Great dryer, cheap look
on October 11, 2022
Posted by: ajack
from Colorado
Gender:Female
So far I love this dryer! I have long 4b hair that takes forever to do on wash day. This dryer set didn't cut down on time a whole lot but I did get the best results I've ever gotten with a blow dryer. I usually use the Revlon one step but it gets way too hot. I love that you can adjust the air and heat on this one. My favorite attachment is the paddle brush which gets my hair straight and smooth before doing a silk press. I do wish that the US version came in the gorgeous black and rose gold that the UK has. I think the US version looks cheaper in the weird silver cream color and it would be nice to have a pretty case to put it all in. I also wanted all of the attachments since I like to go back and forth between curly and straight hair. So I had to buy one of the attachments separately. It would be nice to have the option to buy all of them in one package. Basically I wish they just did the same package for the US that they did for the UK.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com