Customer reviews from sharkninja.com
Shark - Refurbished Excellent - Certified Renewed FlexStyle Air Styling & Drying System - Pearl Pink
Average customer rating
4.5
(1,366 Reviews)
Rating breakdown 1,366 reviews
5 Stars
994
4 Stars
189
3 Stars
81
2 Stars
47
1 Star
55
82%of customers recommend this product.
(
471 out of
572)
Customer Reviews for Shark - Refurbished Excellent - Certified Renewed FlexStyle Air Styling & Drying System - Pearl Pink
Customer Rating
2
Great hair dryer. Heavy cord. Useless attachments.
on August 2, 2026
Posted by: Jen319
from California
Gender:Female
The hair dryer is great. Dries hair in minutes. But the styling attachments are useless for my straight, mid-length, thick but fine hair. None of the attachments work for smoothing or curling hair. My hair simply falls away from them. The brushes are too big and and the bristles are too widely spaced . My hair slides off the plastic curlers as well with only two hands to work the styler. Shark needs smaller brush attachments with more bristles.
No, I would not recommend this to a friend.
Response from sharkninja.comBy Ninja Kitchen, SharkNinja, August 4, 2026
Hi Jen,
Thanks for taking time to leave your review.
We're pleased to hear that you're happy with the drying performance, but we're disappointed to hear that the styling attachments have not worked as expected for your hair type. We understand how frustrating it is when you're unable to achieve the styling results you were hoping for, especially when you've tried multiple attachments. Please reach out to our team via the link below so we can look into this with you, review the attachments you have, and provide guidance on the best options for your hair type and styling needs.
https://support.sharkninja.com/contact-us
Kind Regards,
Shark Beauty
Thanks for taking time to leave your review.
We're pleased to hear that you're happy with the drying performance, but we're disappointed to hear that the styling attachments have not worked as expected for your hair type. We understand how frustrating it is when you're unable to achieve the styling results you were hoping for, especially when you've tried multiple attachments. Please reach out to our team via the link below so we can look into this with you, review the attachments you have, and provide guidance on the best options for your hair type and styling needs.
https://support.sharkninja.com/contact-us
Kind Regards,
Shark Beauty
Written by a customer while visiting sharkninja.com
Customer Rating
3
Good product, with learning curve
on August 1, 2026
Posted by: ChristineJ
It's pretty good product, just has a learning curve that takes time and effort to figure out. My hair is naturally straight, I got this to add some volume and waves, mostly to use as hair dryer. It dries hair up fast! Feels like a hair dryer that can style your hair in different ways. The curl barrels take the most effort to use, trying to figure out which way it's going to suck up your curl and then changing the barrel for the direction you want your curls to go. The cool shot is your best friend for getting a curl to hold. I do find that it grabs my hair nicely and wraps the hair on it own which is pretty cool. I like how I can use 1 device for most of my hair styling needs like drying, curling, and volume. The cord is very long, the plug in is quite large though so I can't use it well in my bathroom and have anything else plugged in at the same time as this. Overall I like it and will continue to use to blow dry and style some body into my hair. So far I haven't burned myself with it, I usually burn something trying to use a curler whether its my ear or fingers. That's a win. Haha
Response from influenster.comBy SharkNinja, SharkNinja, August 4, 2026
Hi Christine,
Thank you for taking the time to share your review.
We're delighted to hear that you're enjoying the flexibility of the FlexStyle and that it has become a useful all-in-one tool for your styling routine. It's great to know that you're seeing good results with drying, adding volume, and creating waves, and we're especially pleased to hear that the auto-wrap curl barrels and cool shot feature have helped achieve the look you're after. We also appreciate you highlighting the learning curve involved, as well as your feedback regarding the size of the plug and styling attachments. Feedback like yours is incredibly valuable and helps other customers know what to expect while helping us continue to improve our products and customer experience. If you would like to discuss this further, please contact our Customer Service team using the link below.
https://support.sharkninja.com/contact-us
Kind regards,
Shark Beauty
Thank you for taking the time to share your review.
We're delighted to hear that you're enjoying the flexibility of the FlexStyle and that it has become a useful all-in-one tool for your styling routine. It's great to know that you're seeing good results with drying, adding volume, and creating waves, and we're especially pleased to hear that the auto-wrap curl barrels and cool shot feature have helped achieve the look you're after. We also appreciate you highlighting the learning curve involved, as well as your feedback regarding the size of the plug and styling attachments. Feedback like yours is incredibly valuable and helps other customers know what to expect while helping us continue to improve our products and customer experience. If you would like to discuss this further, please contact our Customer Service team using the link below.
https://support.sharkninja.com/contact-us
Kind regards,
Shark Beauty
Written by a customer while visiting influenster.com
Customer Rating
5
Fast, effective and gentle on my hair
on July 31, 2026
Posted by: LisandraV
I really love Shark Flexstyle. It has made my hair routine so much easier. It dries my hair very quickly and I feel like it is much gentler on my hair compared to other styling tools I’ve used.
Written by a customer while visiting influenster.com
Customer Rating
5
Convenient, powerful, beautiful
on July 31, 2026
Posted by: ShreengarS
There’s a learning curve to this but honestly with all the resources out there and patience it can get really easy and convient to use! Aside from that the blow dryer is powerful and easy to handle! The other curling attachments are super easy to use and easy to take on and off! It can get hot quickly so make sure you’re aware with how you’re handling your shark. The cooling shot is game changer to holding your curls in place! It’s very easy to travel with and many different ways to styles makes it the only heat styler I’ve ever needed!
Written by a customer while visiting influenster.com
Customer Rating
5
The only hairdryer I will use!
on July 28, 2026
Posted by: SamanthaT
i’m really impressed with the shark flex style! It dries and styles my hair much faster than a regular hairdryer, and my hair feels smooth with less frizz. The different attachments make it easy to create different looks, and it’s lightweight and easy to use. definitely worth it if you like salon style results at home! 
Written by a customer while visiting influenster.com
Customer Rating
5
Best styling tool out there
on July 28, 2026
Posted by: BriL
Love this styling tool. It’s super light weight and meets all my needs. This curls my hair better than my normal curling iron and lasts all day. It’s not super loud with is a bonus. I use the tool everyday and will continue to use it
Written by a customer while visiting influenster.com
Customer Rating
4
For beautiful hair…
on July 27, 2026
Posted by: EmilyW
Honestly this tool elevated my hair on a day to day basis but is it the best out there? I think it’s definitely quite loud and the functionality maybe isn’t quite as precise or smooth as the Dyson but when it comes the the value the shark is absolutely more worth it. I think the setup of it is definitely very smooth and easy. The controls are also nice though sometimes you can misclick when gripping it. Overall it’s a great product.
Written by a customer while visiting influenster.com
Customer Rating
3
Nor for fine hair
on July 24, 2026
Posted by: KimberlyS
I may be the minority, but I wss not a fan of this. It did not work well on my fine hair. My hair felt dry and almost coated. I had high hopes for this, especially with it being ceramic. Its gorgeous and built well, I just wish my hair agreed.
Response from influenster.comBy SharkNinja, SharkNinja, July 29, 2026
Hello Kimberly,
Thank you for your comments.
It's truly disheartening to hear the FlexStyle didn't work as well as you'd hoped on your fine hair, especially when you had such high expectations for it. We can understand how disappointing that must've been when you loved the look and build quality of the device. We'd love to share some tips by hair type, along with an attachment guide, to help you get the most out of your FlexStyle. Feel free to check out the links below.
Tips by hair type:
https://support.sharkninja.com/article/HD400-Series-Shark-FlexStyle-Tips-by-Hair-Type
Getting to know your attachments:
https://support.sharkninja.com/article/HD400-Series-Shark-FlexStyle-How-to-Use-Each-Attachment
Kind regards,
Shark Beauty
Thank you for your comments.
It's truly disheartening to hear the FlexStyle didn't work as well as you'd hoped on your fine hair, especially when you had such high expectations for it. We can understand how disappointing that must've been when you loved the look and build quality of the device. We'd love to share some tips by hair type, along with an attachment guide, to help you get the most out of your FlexStyle. Feel free to check out the links below.
Tips by hair type:
https://support.sharkninja.com/article/HD400-Series-Shark-FlexStyle-Tips-by-Hair-Type
Getting to know your attachments:
https://support.sharkninja.com/article/HD400-Series-Shark-FlexStyle-How-to-Use-Each-Attachment
Kind regards,
Shark Beauty
Written by a customer while visiting influenster.com