Customer reviews from sharkninja.com
Shark - Refurbished Excellent - Certified Renewed FlexStyle Air Styling & Drying System - Pearl Pink
Average customer rating
4.5
(1,325 Reviews)
Rating breakdown 1,325 reviews
5 Stars
962
4 Stars
185
3 Stars
79
2 Stars
46
1 Star
53
83%of customers recommend this product.
(
470 out of
569)
Customer Reviews for Shark - Refurbished Excellent - Certified Renewed FlexStyle Air Styling & Drying System - Pearl Pink
Customer Rating
1
Don’t recommend
on September 10, 2023
Posted by: Tara D.
Received this as a gift for Christmas - all of a sudden in the last month if I try to diffuse my hair it completely shuts off. Nothing is blocking air flow so I am at a loss. I have a dryer system I cannot use - should have invested in the Dyson I suppose….
No, I would not recommend this to a friend.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Wonderful hair dryer and styler
on September 12, 2022
Posted by: Maui
from Whitewater, WI
Gender:Female
[This review was collected as part of a promotion.] I have medium long hair that is wavy and I prefer a smoother straight style so I have been using the Shark Flex Style system. The hair dryer is very powerful and you have many
multiples choices of attachments depending on how you want to style your hair. Also included is a styling guide which offers multiple styles and the tools and steps how to achieve the look you are after. Love the power and how my hair felt smooth and looked shiny and healthy. Wonderful way to achieve a salon look at home.
multiples choices of attachments depending on how you want to style your hair. Also included is a styling guide which offers multiple styles and the tools and steps how to achieve the look you are after. Love the power and how my hair felt smooth and looked shiny and healthy. Wonderful way to achieve a salon look at home.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Beyond Impressed!!!
on September 1, 2022
Posted by: Italianqueen88
from Girard,Oh
Gender:Female
[This review was collected as part of a promotion.] I can’t stay enough great things about the shark flex style air drying and styling system. As soon as I got it I could not wait to do my hair I literally washed it and got started, it comes with this awesome little book that tells you how each attachment works and when to use it and I proceeded to use it on mine and all four of my daughters hair lol the results are absolutely mind blowing. I have a very thick, wavy hair normally it takes me anywhere from 30 minutes to 45 to blow dry it, with this dryer it maybe takes me 10 minutes if that and it leaves my hair feeling so silky smooth and soft and then at 90% dry I use a couple of the different attachments which also is run by air as well. It has really made a difference in my hair health and my daughters. It’s funny when they go to cheer practice their hair looks so great everyone wants to play with it. It really has helped because they would hate standing to get their hair blowdried because it would take so long and it was extremely hot and this isn’t like that at all. You can add the attachment to wear your round brushing,
And it gives you so much volume or you can use the attachment to curl left or the one to it curl right,
The possibilities are completely endless I give this an absolute 10 out of 10 its very sleek and compact so you don’t have like this big huge dryer and attachments I really love it honestly and I would recommend it to anyone. This is a no-brainer!!!!!!
And it gives you so much volume or you can use the attachment to curl left or the one to it curl right,
The possibilities are completely endless I give this an absolute 10 out of 10 its very sleek and compact so you don’t have like this big huge dryer and attachments I really love it honestly and I would recommend it to anyone. This is a no-brainer!!!!!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Really wish I could have loved this product.
on October 26, 2025
Posted by: Mar67
from Texas
Gender:Female
My boyfriend got me the kit for my 21st birthday last year, and I was so excited to use Shark Beauty to create easy everyday looks! Unfortunately, none of the tools seem to work for me. The smoothing attachment actually gives me more frizz, which is such a disappointment. It might just be my hair type, but my strands constantly get caught between the attachment and the base :( I really wanted to love this product, but it just didn’t work out. I might have to start saving up for a Dyson instead—I’m still chasing that perfect blowout look!
Response from sharkninja.comBy SharkNinja, October 26, 2025
Hi there,
Thank you so much for sharing your experience, and we’re truly sorry to hear that the FlexStyle didn’t work out for your hair type. We understand how disappointing it is when a product you were excited to use doesn’t deliver the results you hoped for, especially when it was a special gift.
Frizz and strand-catching issues can sometimes be related to hair texture or how the attachment is positioned, and we’d love to help troubleshoot or offer styling tips that might improve your experience. Our goal is to make everyday styling easier and more enjoyable for all hair types.
We appreciate your feedback and will share it with our product team to help improve future designs. If you’re open to it, please reach out to our Customer Support team at 1-855-427-5127 so we can explore ways to better support your styling needs.
Thank you again for giving Shark Beauty a try, we hope to help you find the perfect blowout look!
Warm regards,
Shark Beauty US
Thank you so much for sharing your experience, and we’re truly sorry to hear that the FlexStyle didn’t work out for your hair type. We understand how disappointing it is when a product you were excited to use doesn’t deliver the results you hoped for, especially when it was a special gift.
Frizz and strand-catching issues can sometimes be related to hair texture or how the attachment is positioned, and we’d love to help troubleshoot or offer styling tips that might improve your experience. Our goal is to make everyday styling easier and more enjoyable for all hair types.
We appreciate your feedback and will share it with our product team to help improve future designs. If you’re open to it, please reach out to our Customer Support team at 1-855-427-5127 so we can explore ways to better support your styling needs.
Thank you again for giving Shark Beauty a try, we hope to help you find the perfect blowout look!
Warm regards,
Shark Beauty US
Written by a customer while visiting sharkninja.com
Customer Rating
2
Be careful!
on October 30, 2025
Posted by: twinmom89
from Alabama
Gender:Female
Unfortunately the button that is used to release the attachments broke off while I was using the round brush. The brush fell off and the plastic bristles scratched my eye and face up. Now I have all of these extra attachments that I have purchased that are no use.
Response from sharkninja.comBy SharkNinja, November 7, 2025
Hello there,
Thank you for taking time to leave a review.
We're disappointed to learn that the release button broke off. We completely understand how frustrating this must be, and we're grateful for the opportunity to make it right. We kindly invite you to reach out to our team via phone at 1-855-427-5127 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday, from 9:00 a.m. to 6:00 p.m. ET.
Kind Regards,
Shark Clean
Thank you for taking time to leave a review.
We're disappointed to learn that the release button broke off. We completely understand how frustrating this must be, and we're grateful for the opportunity to make it right. We kindly invite you to reach out to our team via phone at 1-855-427-5127 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday, from 9:00 a.m. to 6:00 p.m. ET.
Kind Regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Amazing
on December 12, 2022
Posted by: Joana760
from Menifee ca
Gender:Female
[This review was collected as part of a promotion.] I am extremely satisfied with the flex style air drying styling system from shark. I’m usually never disappointed by their products. This blow dryer gets warm in about 45 seconds which helps when we are in a rush. My daughter and me use it very frequently after our showers. Especially during cold nights,who likes sleeping with wet hair. The blow dryer gets your hair dried and ready for bed or to go out about your day in 45 minutes. The best part of this deyer is the design that it has. It easily bendable so that you can store it correctly. Not only that but all the different wands that it has so that you only need one product instead of buying multiple ones to do what this one product does. The color is everything I could’ve asked for. Here is my biggest reason why I gave it a 5 stars. The long cord. Wow was I surprised when I seen how long this is. It’s great for being able to sit down in an area where the outlet isn’t so close to you but the extension cord is able to reach. That was the big plus on this product. Great Christmas gift for teens,and even moms like me who are always in a rush this is a great help because you’re curling your hair and also blow drying it at the same time.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Posted by: Carebear
from Toronto, ontario
Gender:Female
Verified Purchase:Yes
I bought this item as a gift for a friend and it came in generic white boxes inside of a brown cardboard box. The packaging is terrible and I am embarrassed to give it to my friend. I will be returning it
No, I would not recommend this to a friend.
Response from sharkninja.comBy Sharkninja, November 7, 2022
We would like to thank you for sharing your review on the Shark Flexstyle.
We are sorry to learn of your disappointment with the packaging that the unit came in. We are always looking for feedback from our customers to help us improve our products.
We are sorry to learn of your disappointment with the packaging that the unit came in. We are always looking for feedback from our customers to help us improve our products.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Amazing
on August 8, 2022
Posted by: Jessooo
from Jessdub
[This review was collected as part of a promotion.] It is absolutely the most amazing hair tool. With so many different attachments there are so many styles that you can create. It is super easy to use and cuts the time in half in styling your hair. Best part is that it cannot damage the hair. Absolutely love it.
Written by a customer while visiting sharkninja.com