Customer reviews from sharkninja.com
Shark - Refurbished Excellent - Certified Renewed FlexStyle Air Styling & Drying System - Pearl Pink
Average customer rating
4.5
(1,325 Reviews)
Rating breakdown 1,325 reviews
5 Stars
962
4 Stars
185
3 Stars
79
2 Stars
46
1 Star
53
83%of customers recommend this product.
(
470 out of
569)
Customer Reviews for Shark - Refurbished Excellent - Certified Renewed FlexStyle Air Styling & Drying System - Pearl Pink
Customer Rating
5
Takes a minute to learn how to use
on January 27, 2026
Posted by: jeanettea2_8036
I really wanted the Dyson air wrap but after doing my research and reading the reviews, I ended up going for the Shark Flex and omg I recommend it! My hair had so much volume! It took me 25 minutes, most of the time was spent on parting my hair! It lasted all day AND looked good for second day hair too!
Written by a customer while visiting influenster.com
Customer Rating
5
Great dryer
on January 27, 2026
Posted by: heyfluff_4802
Great new hairdryer. Love how travel friendly this is. My husband loves it too. Great for styling hair quickly and efficiently. I love the curling barrels and how quickly my hair dries. Curls don’t hold as long as a curling wand but that was expected since my hair is hard to hold curls.
Written by a customer while visiting influenster.com
Customer Rating
5
Best hair dryer and styling system
on January 27, 2026
Posted by: GraceE
Hands down the best hair tool I have invested in! It dries my thick long hair so fast and cuts the time in half. I use the diffuser, brush, and curl attachments. The curls last 2-3 days on me. I use mousse before I curl my hair and helps so much. It’s super easy to get used to. The round brush works perfect on my face framing pieces as well. I’ve had this for 2 years now and have had zero issues.
Written by a customer while visiting influenster.com
Customer Rating
4
Great tool, just loud
on January 27, 2026
Posted by: Anonymous
This hair tool is very useful. My only complaint is that the noise is a little too loud. I have to wear ear plugs when I use it. Aside from that, its great. It does everything it was designed to.
Written by a customer while visiting influenster.com
Customer Rating
3
LOUD. Okay.
on January 27, 2026
Posted by: f0xs1s_379
as a hair dryer its great. as a straightener, its great, leaves the hair so smooth. as a flex styler and curler... not good. its also SO LOUD. SO LOUD. I feel like I need earplugs to use it.
Response from influenster.comBy SharkNinja, January 28, 2026
Hi there,
We’re genuinely unhappy to hear that your Shark FlexStyle feels loud to the point where it’s uncomfortable to use. That’s certainly not the experience we want for you. While we’re glad to hear that it performs well as a hair dryer and straightener, leaving your hair smooth, we understand how disappointing it is when the styling and curling functions don’t meet your expectations. Your frustration is completely understandable, and we sincerely appreciate you being so candid with your feedback. Please know that we will absolutely share your experience with our internal teams, as insights like yours help us continue to improve our products.
In the meantime, we recommend reviewing our self-help troubleshooting guide below, which may help address the issues you’re experiencing at https://support.sharkninja.com/article/HD400-Series-Shark-FlexStyle-Air-Styling-Drying-System-Troubleshooting-Guide.
If the issue persists after trying the suggested steps, please follow the instructions at the end of the guide to connect with our support team. We’ll be more than happy to assist you further and help find the best solution.
Kind regards,
Shark Beauty NA.
We’re genuinely unhappy to hear that your Shark FlexStyle feels loud to the point where it’s uncomfortable to use. That’s certainly not the experience we want for you. While we’re glad to hear that it performs well as a hair dryer and straightener, leaving your hair smooth, we understand how disappointing it is when the styling and curling functions don’t meet your expectations. Your frustration is completely understandable, and we sincerely appreciate you being so candid with your feedback. Please know that we will absolutely share your experience with our internal teams, as insights like yours help us continue to improve our products.
In the meantime, we recommend reviewing our self-help troubleshooting guide below, which may help address the issues you’re experiencing at https://support.sharkninja.com/article/HD400-Series-Shark-FlexStyle-Air-Styling-Drying-System-Troubleshooting-Guide.
If the issue persists after trying the suggested steps, please follow the instructions at the end of the guide to connect with our support team. We’ll be more than happy to assist you further and help find the best solution.
Kind regards,
Shark Beauty NA.
Written by a customer while visiting influenster.com
Customer Rating
5
Wavy hair must have
on January 27, 2026
Posted by: victorias1098_3539
Being able to take my thick wavy hair to controlled sleek and voluminous in about 20 minutes! I also love being able to do a quick refresh on curls or my bangs on natural days with the curl attachment! The temp adjustments and cool setting prevent a ton of damage… always a plus!
Written by a customer while visiting influenster.com
Customer Rating
5
Easy to use and great results!
on January 28, 2026
Posted by: alexandriaa58_3056
I’ve had this tool for a few years now and I’m still as in love with it as I was when I first got it! All the different functions allow for different styles - depending on what you’re going for. I always end up with a simple blow out that lasts for days!
Written by a customer while visiting influenster.com
Customer Rating
3
Great directions, works well just heavy & loud
on January 28, 2026
Posted by: stephaniem2100_4981
I purchased this prior to buying the Dyson and wanted to love it. It was easy to use, great directions, and worked well. However, it was heavy and loud. It was harder to use due to the heavier weight and louder therefore I returned it and purchased the Dyson.
Response from influenster.comBy SharkNinja, January 28, 2026
Hi Stephanie,
Thank you for taking the time to share your review.
We’re truly sorry to hear that the Shark FlexStyle felt too heavy and loud, leading you to return it. We understand how disappointing that can be especially since you found it easy to use, appreciated the clear instructions, and felt it performed well overall. Wanting to love a product and having it fall short of expectations is understandably frustrating. Please know that your feedback is extremely valuable to us, and we will be sure to share your experience with the appropriate teams internally as we continue to improve our products.
If there’s anything further we can do to support you or if you’d like to share additional feedback, we’d love to hear from you. You’re always welcome to reach out to our Customer Care team at https://support.sharkninja.com/contact-us.
Kind regards,
Shark Beauty NA.
Thank you for taking the time to share your review.
We’re truly sorry to hear that the Shark FlexStyle felt too heavy and loud, leading you to return it. We understand how disappointing that can be especially since you found it easy to use, appreciated the clear instructions, and felt it performed well overall. Wanting to love a product and having it fall short of expectations is understandably frustrating. Please know that your feedback is extremely valuable to us, and we will be sure to share your experience with the appropriate teams internally as we continue to improve our products.
If there’s anything further we can do to support you or if you’d like to share additional feedback, we’d love to hear from you. You’re always welcome to reach out to our Customer Care team at https://support.sharkninja.com/contact-us.
Kind regards,
Shark Beauty NA.
Written by a customer while visiting influenster.com