Customer reviews from sharkninja.com
Shark - Refurbished Excellent - Certified Renewed FlexStyle Air Styling & Drying System - Pearl Pink
Average customer rating
4.5
(1,325 Reviews)
Rating breakdown 1,325 reviews
5 Stars
962
4 Stars
185
3 Stars
79
2 Stars
46
1 Star
53
83%of customers recommend this product.
(
470 out of
569)
Customer Reviews for Shark - Refurbished Excellent - Certified Renewed FlexStyle Air Styling & Drying System - Pearl Pink
Customer Rating
5
Would DEFINITELY recommend!
on January 8, 2026
Posted by: allisonv18_4206
This is my favorite hairdryer I’ve ever used! I have really thick hair that would take a normal hairdryer ages to dry even with previous air-drying. The Shark FlexStyle can take my hair from wet to dry in less than 20 minutes after I do a thorough towel dry. I love the attachments because I come out looking like I’ve had a fresh blowout every time!
Written by a customer while visiting influenster.com
Customer Rating
5
Only Hair Tool Needed!!!
on January 8, 2026
Posted by: emilyh1531_4938
I literally only need this hair styling tool. All of the attachments make the perfect blowout and it’s so easy to use. It’s also very light and can be compacted so easy which makes it great for travel. My hair health has improved so much because I’m putting less heat on my hair.
Written by a customer while visiting influenster.com
Customer Rating
4
An easy to use all in one styler that delivers sal
on January 8, 2026
Posted by: kelleyw39_1632
I absolutely love the Shark FlexStyle Airwrap it has completely changed my styling routine. It gives my hair so much lift volume and shine while still feeling healthy and soft. The different attachments make it easy to create sleek looks or defined waves with less heat damage and less effort. It feels like having a professional style at home every day. It is easy to use and worth every penny if you want salon quality results without stress.
Written by a customer while visiting influenster.com
Customer Rating
4
Good but not durable
on January 8, 2026
Posted by: julias132_5944
Great product. I love that I can change the heat and wind settings. Very lightweight and easy to store since it can bend and also has removable tops. Only thing I don’t like is that then two round brushes don’t seem as durable as something like the revlon since the pieces aren’t connnected. Sometimes feels like the will break if I pull too hard on my hair
Written by a customer while visiting influenster.com
Customer Rating
3
Disappointed on updates
on January 8, 2026
Posted by: Curly sue
Gender:Female
I bought this after using my sisters for some time. I ordered the curling wands after loving hers. I HATE the new version of these. It doesn’t curl near as well or as much hair at once. The selling point was how fast I got a beautiful blow out look. The new ones aren’t even half as good and take twice as long. Very disappointed.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, January 12, 2026
Hi there,
Thank you for taking the time to leave a review.
We’re unhappy to hear that your experience with the new Shark FlexStyle hasn’t met your expectations after enjoying your sister’s version. We understand how disappointing it must be when the product doesn’t curl as well or handle as much hair at once.
Your feedback is incredibly valuable, and we’ll make sure to share it with our internal teams. Thank you for bringing this to our attention as we’re committed to improving and making things right.
In the meantime, we recommend referring to our self-help guide link below for Tips for Curl longevity:
https://support.sharkninja.com/article/HD400-Series-Shark-FlexStyle-Tips-for-Curl-longevity
If the issue continues after trying those suggestions, please feel free to reach out to our Customer Care team at https://support.sharkninja.com/contact-us.
Kind regards,
Shark Beauty NA.
Thank you for taking the time to leave a review.
We’re unhappy to hear that your experience with the new Shark FlexStyle hasn’t met your expectations after enjoying your sister’s version. We understand how disappointing it must be when the product doesn’t curl as well or handle as much hair at once.
Your feedback is incredibly valuable, and we’ll make sure to share it with our internal teams. Thank you for bringing this to our attention as we’re committed to improving and making things right.
In the meantime, we recommend referring to our self-help guide link below for Tips for Curl longevity:
https://support.sharkninja.com/article/HD400-Series-Shark-FlexStyle-Tips-for-Curl-longevity
If the issue continues after trying those suggestions, please feel free to reach out to our Customer Care team at https://support.sharkninja.com/contact-us.
Kind regards,
Shark Beauty NA.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Hair dryer
on January 8, 2026
Posted by: julieta41_1242
I purchased this Shark in hopes of cutting down my straightening time and this isn’t!!! I normally take over an hour to dry my hair. I was able to fully dry my hair in 30 mins. With the paddle brush. I also used the another tool to add little curls and it was so much faster. I hope they live up to the expectations of not burning my hair. That’s very important to me but so far I’m impressed!!
Written by a customer while visiting influenster.com
Customer Rating
3
Leaves hair frizzy
on January 9, 2026
Posted by: susank
I have fine, thin hair just past my shoulders. It is wavy on top and curly underneath. I have tried both brushes to get a smooth blowout and it leaves my hair frizzy. It is also difficult to get it close enough to my scalp to straighten my hair at the roots and is awkward to use. I had to go back to a blow dryer and brush. This was helpful for using after my hair was dried to finish styling especially at the ends but not worth it just for that.
Response from sharkninja.comBy SharkNinja, January 9, 2026
Hi Susan,
Thank you for taking the time to share your feedback.
We’re sorry to hear that you’ve experienced frizz and difficulty achieving a smooth blowout with your FlexStyle, especially near the roots. Please try our FAQ guide here: https://support.sharkninja.com/article/HD400-Series-Shark-FlexStyle-How-to-Use-Each-Attachment. If you still need help, you can select “Contact Us” at the bottom of the page for further assistance.
Kind regards,
Shark Beauty US
Thank you for taking the time to share your feedback.
We’re sorry to hear that you’ve experienced frizz and difficulty achieving a smooth blowout with your FlexStyle, especially near the roots. Please try our FAQ guide here: https://support.sharkninja.com/article/HD400-Series-Shark-FlexStyle-How-to-Use-Each-Attachment. If you still need help, you can select “Contact Us” at the bottom of the page for further assistance.
Kind regards,
Shark Beauty US
Written by a customer while visiting sharkninja.com
Customer Rating
4
on January 9, 2026
Posted by: Kris57
Gender:Female
Works beautifully, however it is very loud. My ears are ringing after use.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com