Customer reviews from sharkninja.com
Shark - Refurbished Excellent - R-EX200 CarpetXpert Deep Cleaner for Carpet, Rugs & Upholstery with StainStriker - Blue
Average customer rating
4.3
(288 Reviews)
Rating breakdown 288 reviews
5 Stars
207
4 Stars
29
3 Stars
16
2 Stars
7
1 Star
29
83%of customers recommend this product.
(
131 out of
158)
Customer Reviews for Shark - Refurbished Excellent - R-EX200 CarpetXpert Deep Cleaner for Carpet, Rugs & Upholstery with StainStriker - Blue
Customer Rating
5
Best carpet cleaner for the price
on August 10, 2025
Posted by: Unklemilty
from Sacramento, Ca.
Gender:Male
This is the best carpet cleaner I have ever owned. The solution does a great job at tackling stains and just regular maintenance of our carpets. Easy to use, rolls smoothly. Does a great job of sucking up the dirty water . The extra dry mode is a Godsend.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Remarkable
on August 5, 2025
Posted by: FTownsel
from California
Gender:Female
This is the best carpet cleaner I have ever had. The upright and all the attachments cleaned tears of stubborn dirt that I don’t even know existed.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Real asset to this household
on July 4, 2025
Posted by: usernumber54
Cleans much better than expected. Satisfied with this acquisition
Written by a customer while visiting sharkninja.com
Customer Rating
5
Amazing features.
on June 30, 2025
Posted by: Betty
We love our carpetxpert. Carpet dries fast! We love the free wet dry vacuum too!!!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Powerful, Easy to Use, and Built to Last!
on June 24, 2025
Posted by: Shark/Ninja Guy
from Washington
Gender:Male
I recently purchased the Shark EX201, and I couldn't be happier with my decision. From the moment I unboxed it, I could tell this was a high-quality product. The design is sleek, modern, and lightweight — but don’t let that fool you — this machine is a powerhouse.
Performance-wise, the suction is incredibly strong, easily picking up everything from pet hair to fine dust. Whether I’m cleaning hardwood floors, carpets, or tile, the EX201 handles it all without a problem. It even got into tight corners and under furniture with ease.
What I love most is how user-friendly it is. It’s easy to maneuver, the attachments click into place without hassle, and the dustbin empties with just one button — no mess, no stress. It’s surprisingly quiet too, which is a huge plus in a busy household.
I’ve used several Shark products in the past, but the EX201 is definitely a standout. It feels like a premium device without the premium price tag. If you’re looking for a reliable, powerful vacuum that’s easy to use and built to last, I highly recommend the Shark EX201!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Ex200 Nice shampooer
on May 14, 2025
Posted by: boden1957
I purchase the EX200 on March 19, 2025. I read the the reviews a lot good and few bad. I can say this it clean better than Bissell which gave out on me. People said it has a small water tank 3/4 gal and bissell has a 1 gal tank, they fail to tell that shark also has 1 qt oxi tank which will give it a gal.I like that it put down going forward and suck pulling back also I like you can which so that it will suck up only leaving carpet dryer. It is easy to clean up after you are down shampooing
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great unit for the elderly.
on April 30, 2025
Posted by: Frank j
from Las Vegas NV.
Gender:Male
WOW, what a surprise. I bought the EX201 thinking it would work so so. what a surprise. my carpet came out looking so good. I'm 76 years old. This unit is so easy to handle. Very easy to clean after use. Best cleaner I have ever used.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Maybe maybe not
on April 23, 2025
Posted by: to b or not
It gets clogged very easily you have to take the guard apart clean it out repeatedly and start again.
It does however do a nice job as long as you continue to do that.
As far as products the stain remover doesn't work unless its a spill that just happened. the machine is heavy so if you have steps to go up and down be ready. its heavy. But i needed one I picked the one i thought best, and im sure for some, it is.
It does however do a nice job as long as you continue to do that.
As far as products the stain remover doesn't work unless its a spill that just happened. the machine is heavy so if you have steps to go up and down be ready. its heavy. But i needed one I picked the one i thought best, and im sure for some, it is.
Response from sharkninja.comBy SharkNinja, April 24, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that the Shark CarpetXpert is too heavy for you. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that the Shark CarpetXpert is too heavy for you. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com