Customer reviews from Ninja Kitchen
Shark - Refurbished Excellent - R-EX200 CarpetXpert Deep Cleaner for Carpet, Rugs & Upholstery with StainStriker - Blue
Average customer rating
4.3 out of 5
4.3
(289 Reviews)
Open Ratings Snapshot
Rating breakdown 289 reviews
5 Stars
207
4 Stars
30
3 Stars
16
2 Stars
7
1 Star
29
83%of customers recommend this product. 
(
132 out of 159
)
Best Buy Privacy Policy
Customer Reviews for Shark - Refurbished Excellent - R-EX200 CarpetXpert Deep Cleaner for Carpet, Rugs & Upholstery with StainStriker - Blue
Customer Rating
5 out of 5
5
Game changer
on November 14, 2023
Posted by: alexish132
[This review was collected as part of a promotion.] This vacuum is PHENOMENAL! It’s a must have, especially if you have pets. I much prefer this over renting a carpet cleaning machine, and it’s much lighter weight and easier to maneuver. In love with this vacuum!
Written by a customer while visiting Ninja Kitchen
Customer Rating
1 out of 5
1
Not happy with cleaner
on November 13, 2023
Posted by: Sandy
Used this for the first time not impressed with it when you push button for dry with suction only it does not do this right away also you have to empty waste water to often . It is not even full when the flashing blue light comes on. Tomorrow i will try to clean one more room if it keeps doing what it did today I will return it and go back to my.
Bissel machine
Response from Ninja KitchenBy SharkNinja, November 30, 2023
Thank you for providing your review on the Shark CarpetXpert with Stainstriker Upright Deep Carpet Cleaner. We are sorry to hear of your less than exceptional experience with this unit. We greatly appreciate your feedback as it helps us to improve our products.
Written by a customer while visiting Ninja Kitchen
Customer Rating
5 out of 5
5
Works great
on November 12, 2023
Posted by: jessicam8d7d
[This review was collected as part of a promotion.] The CarpetXpert works great! I have a little dog that has little mishaps here and there and kids that are always dropping everything. My carpet had some pretty nasty stains that came right off. I didn’t think it would be that great but I definitely recommend it.
Written by a customer while visiting Ninja Kitchen
Customer Rating
1 out of 5
1
Refilling constantly!
on November 8, 2023
Posted by: KS VET
Am returning this carpet cleaner as you have to change water and add product after small areas of rug cleaning! Water tank fills only half with dirty water and must be changed. Must then add more water and cleaning product . Did 3’ x3’ area only and needed refills. Too much work- too expensive yo use.
Response from Ninja KitchenBy SharkNinja, November 21, 2023
Thank you for taking the time to provide us with your review on the Shark CarpetXpert. We are sorry to hear of your less than exceptional experience with the unit. We greatly appreciate your feedback as it helps us to improve our products.
Written by a customer while visiting Ninja Kitchen
Customer Rating
5 out of 5
5
Game changer
on November 6, 2023
Posted by: ajw10_5276
[This review was collected as part of a promotion.] I have tried a lot of carpet cleaners having pets, but this is a wonderful and game changer. It is lightweight and moves easily, but the results from it with the cleaners left my carpets looking new and smelling fresh. I highly recommend.
Written by a customer while visiting Ninja Kitchen
Customer Rating
4 out of 5
4
Great but heavy
on November 5, 2023
Posted by: jessical582
[This review was collected as part of a promotion.] I really liked this shampooer. It cleaned carpets wonderfully and got the job done. It worked quickly. The set up was a breeze. I love all the attachments as it can spot treat and clean small areas that need attention or can do big areas as well so you get your money worth in one machine. I only took a star off because it’s heavy and was a little more work out than I like to push around.
Written by a customer while visiting Ninja Kitchen
Customer Rating
4 out of 5
4
Nice features
on November 5, 2023
Posted by: Chris1970
from New jersey
Gender:Female
It works well when it works. I bought one and it only dispensed the soapy water but didn't suck it back up. Was left with a big mess and a very wet carpet. Called and they sent a new one. Hopefully won't have the same problem
I would recommend this to a friend!
Written by a customer while visiting Ninja Kitchen
Customer Rating
5 out of 5
5
Works fantastic
on November 1, 2023
Posted by: cassidyj13
[This review was collected as part of a promotion.] Easy to get going, not overly loud, got stains out of my rugs and couch from dog slobber, all around a fantastic and useful tool to have especially if you have animals!
Written by a customer while visiting Ninja Kitchen
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