Customer reviews from sharkninja.com
Shark - Refurbished Excellent - R-EX200 CarpetXpert Deep Cleaner for Carpet, Rugs & Upholstery with StainStriker - Blue
Average customer rating
4.3
(288 Reviews)
Rating breakdown 288 reviews
5 Stars
207
4 Stars
29
3 Stars
16
2 Stars
7
1 Star
29
83%of customers recommend this product.
(
131 out of
158)
Customer Reviews for Shark - Refurbished Excellent - R-EX200 CarpetXpert Deep Cleaner for Carpet, Rugs & Upholstery with StainStriker - Blue
Customer Rating
3
Preformed poorly
on February 20, 2024
Posted by: lulutess
from Bullhead City, Az.
Gender:Female
I love Shark products. Own 4 vacuums . Love them all.
I do not love the carpet cleaner. Didn't preform well at all.
I was disappointed on the way it cleaned . And took a long time to dry.
Really, really disappointed.
I do not love the carpet cleaner. Didn't preform well at all.
I was disappointed on the way it cleaned . And took a long time to dry.
Really, really disappointed.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, March 18, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your CarpetXpert. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your CarpetXpert. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great suction and easy to clean
on February 17, 2024
Posted by: John
from Pine grove pa
Gender:Male
I just got mine today and it is wonderful.My cat just had a stroke and went to the bathroom on the floor and it erased it so fast and the suction it better than any carpet clean I have ever used I recommend this thing to everyone. It’s light and easy to move. Shark really knows what they are doing with all of their products . If you are looking for a good carpet cleaner get this one.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Shark
on February 15, 2024
Posted by: Di67
from Douglassville PA
Gender:Female
Love it! Works great lite weight. It also has great features.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Yes
on February 12, 2024
Posted by: 72prstyle
Gender:Male
We got this about a month ago and have used it twice. We had puppies and they were using the carpet as a potty. Well this machine worked great. The bottle of carpet solution that comes with this will do about 4 loads.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Awesome features!
on February 11, 2024
Posted by: Mwoodard
from Missouri
Gender:Female
Had this for two weeks and absolutely love it!!! Highly recommend!!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Excellent items
on February 8, 2024
Posted by: Pattie
Gender:Female
I bought this a couple of weka ago and I’m loving it. After cleaning my area rugs and carpet everything about the room smelled so much better. I also got the steam mop with my purchase. I used it on my bathroom floor and not only did it do a great job cleaning but the drying time was so fast. I’m so happy I took the investment to purchase this item. Best part it’s so easy to clean the carpet cleaner so it looks new all the time.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Just take my money!
on February 8, 2024
Posted by: RayMad
I have never used a carpet shampoo vacuum. I have to say I was very impressed with my Shark CarpetXpert. It Really did a great job in removing 4 year old stains, it also dries your carpets very quickly. Easy to use, instructions are simple and user friendly. I also love how easy it is to clean and take apart. I’m am very impressed and 1000% recommend.
Written by a customer while visiting sharkninja.com
Customer Rating
5
The greatest
on February 5, 2024
Posted by: Kelli
I bought the shark carpet xpert with stain striker a week ago after watching the infomercial! Mark (the founder) was NOT lying! It does anything he said and smell wonderful!! I cleaned several spots from my dog (number2) that had been in my carpet for over a month. We rented a commercial carpet cleaner and also used a spot carpet cleaner that we already own and the spots were still there. Barely noticeable but still there. I would recommend a million times! If you have carpet and kids and/or pets you NEED this machine!
Written by a customer while visiting sharkninja.com