Customer reviews from Kitchen Aid
KitchenAid - Fully Automatic Espresso Machine KF6, KES8556 - Stainless Steel Finish
Average customer rating
4.6
(118 Reviews)
Rating breakdown 118 reviews
5 Stars
87
4 Stars
20
3 Stars
6
2 Stars
2
1 Star
3
79%of customers recommend this product.
(
15 out of
19)
Customer Reviews for KitchenAid - Fully Automatic Espresso Machine KF6, KES8556 - Stainless Steel Finish
Customer Rating
1
Terrible machine
on March 22, 2026
Posted by: Dallas Dolly
Worked great for a month. Then it wanted to clean itself and for me to change the filter. My water is filtered before it goes to machine but no apparent way to get around this. Could not restart after changing filter even though the filter was clean and didn’t need to be changed. I am an intelligent person born before computer age and Connor figure out how to restart this coffee machine. Instructions assume a lot and following them gets nowhere. How about a machine that is not so complicated? This one is terrible!!!!!
Response from Kitchen AidBy KitchenAid Small Appliance, March 23, 2026
Dear Dallas Dolly,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Fully Automatic Espresso Machine. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #382322364 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Fully Automatic Espresso Machine. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #382322364 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Easy to use
on March 11, 2026
Posted by: Expresso
Exceeds expectations.
However the milk rinse occurs every time we use it or turn it on.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Sleek and capable fully auto machie
on March 10, 2026
Posted by: Bar
It’s a great machine. I had a problem with the first one I bought clogging up but they sent a replacement and it seems to work fine. All the features and the design and interfaces are very high end.
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Great price performer.
on January 23, 2026
Posted by: Espresso Jason
from Laguna Beach, California
First machine was DOA, but the warranty exchange was smooth and painless. Super happy with the quality and ease of use…good value.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Love it!
on January 16, 2026
Posted by: Joann
Kitchen Aid hit a home run with this machine. I've had coffee from Juras and Nespresso machines. I purchased a DeLonghi and used it a few times only to discover broken pieces in the bottom of the box. So I returned it and decided to spend twice as much (gulp) on the Kitchen Aid and it was so worth it. Right away, the packing was so much better, and the instructions were clear and easy to follow. (The Delonghi instructions were practically incomprehensible). Everything just works on this machine, from changing default settings, cleaning functions, to of course making fantastic coffee. I'm very happy with my purchase, and am glad the DeLonghi was broken, because I would have just lived with it if it wasn't and not purchased this by far superior product.
Written by a customer while visiting Kitchen Aid
Customer Rating
3
Decent coffee maker, but it's wasteful and messy
on January 10, 2026
Posted by: BCMichelle
I've had my machine for over a year now. I love that you can save multiple profiles and several drinks in each profile. It makes creating a coffee exactly how I like it very easy. But I wish I had got a different coffee maker. It uses a quarter cup of water to rinse every time you turn it on and every time you turn it off. Wasting half a cup of water every use is ridiculous! The coffee Hopper is also very messy and Spills coffee grounds inside the machine. You can access it to clean them up, but they do go moldy quite quickly and it's just a lot of work. The drip trays also constantly get filled from the regular internal workings of the machine and contain not only water but also coffee and so it's always a mucky mess as well.
Response from Kitchen AidBy KitchenAid Small Appliance, January 12, 2026
Dear BCMichelle,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Fully Automatic Espresso Machine. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #375797721 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Fully Automatic Espresso Machine. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #375797721 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Disappointed
on January 6, 2026
Posted by: CJS
from Lincoln, Illinois
I received this as a gift over the summer (2025). I enjoy the capabilities of the machine and how easy it can be to have everything you need in one, somewhat automated machine. Having said that, I have had numerous issues with the machine become clogged (specifically the brew unit. And yes - I have ensure my water quality is top notch and I'm performing regular (and overly frequent) cleanings as perscribed on the site and instructions. I''m not happy with this.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KitchenAid Small Appliance, January 8, 2026
Dear CJS,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Fully Automatic Espresso Machine. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #375388649 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Fully Automatic Espresso Machine. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #375388649 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Wow! Big hit with the family
on January 5, 2026
Posted by: bq
from Desert Southwest
Wow! Big hit with the family. Grandam has a custom Latte programed that she set up after 3 cups of testing. Hot chocolate from a package with steamed milk needs an extra shot 2oz of hot water to make it hot. All beans have a different caffeine content. You can make some eye twitching strong expresso with the right beans. This might be a camping game changer.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid