[This review was collected as part of a promotion.] Very disappointed, coffee isn’t hot regardless of having it on the hottest setting. Needs constant milk clean between every coffee and needs so much cleaning maintenance every time you make one coffee. If I had known that I never would have bought it. I have never been so disappointed with a product I’ve owned other kitchenaid products so that’s why I bought it. My old cheaper Nespresso machine made better coffee for half the price.
No, I would not recommend this to a friend.
Response from kitchenaid.com.auBy Customer Service, August 23, 2026
Thank you for taking the time to share your review. We’re really sorry to hear that your experience hasn’t met your expectations, especially as a long-time KitchenAid customer. We truly appreciate your honest feedback and will be sure to pass it on to our team. 🤗
[This review was collected as part of a promotion.] I am in love this coffee machine! It feels so nice to be able to make a coffee in such a beautiful, efficient, visually appealing appliance. Very impressed!!
I would recommend this to a friend!
Response from kitchenaid.com.auBy Customer Service, June 23, 2026
Thanks for the wonderful review! We're thrilled to hear you're in love with your new machine and that it's bringing some beautiful, efficient style to your kitchen. Cheers to many more stunning mornings ahead! ☕️✨🙌
[This review was collected as part of a promotion.] Love this machine, it makes a great coffee with minimal effort!!
I would recommend this to a friend!
Response from kitchenaid.com.auBy Customer Service, May 5, 2026
That’s wonderful to hear! Thank you so much for your kind review. We’re thrilled you’re enjoying the machine and that it’s making your coffee routine so effortless.
[This review was collected as part of a promotion.] This machine is superb. The messaging on the screen is easy to follow. The choices for the body, strength and ration of milk and water is exceptional. Only one disappointment, which appears to also be disappointments of other owners. That is the heat of the coffee. The ideal temperature suggested by the best barista's is between 60c - 65c. This machine struggles to do this especially if the ratio of milk is greater than that to hot water. Hard to belief the manufacturers of a machine that creates great coffee can't get the machine to create a coffee at the right temperature. Pre heating the cup with hot water helps, but that is a job which should not be necessary. So in summary this is a fantastic machine in every way - except my coffee isn't hot enough.
[This review was collected as part of a promotion.] This is our first coffee machine, we've just upgraded from using pods. We are enjoying using the coffee machine. Would be good if the milk container was included for the price. Also wish we could make 2 milk option coffees at the same time.
I would recommend this to a friend!
Response from kitchenaid.com.auBy Customer Service, November 11, 2025
Thank you for sharing your experience, it’s wonderful to know it’s been a smooth transition. We really appreciate your suggestions about the milk container and the ability to make two milk-based coffees at once. Feedback like this helps us improve and refine our machines. Here’s to many more delicious cups ahead! ☕
[This review was collected as part of a promotion.] I love the Kichen Aid Espresso it makes an amazing latte double strength mug size coffee every morning. The only thing I not like and for the 4 star is the amount of cleaning cycles it does when on stand-by or turned off from power is a bit annoying i all for cleaning mode but before and after each cup fills the water tray quickly maybe after each coffee would be enough
I would recommend this to a friend!
Response from kitchenaid.com.auBy Customer Service, November 12, 2025
Thank you heaps for your review! We aim to deliver the most delicious and fresh coffees with every brew, so the cleaning cycles are designed to help keep things tasting their best. Also, your setup looks so sleek, the machine looks gorgeous on your counter and matches your walls perfectly ✨☕
[This review was collected as part of a promotion.] I bought this product a month ago and I'm happy with this the quality is Excellent. we are familiar for and everybody has different tastes. However, it satisfies all of us; I would strongly recommend this product.