Customer reviews from Samsung US
Samsung - Galaxy Tab S11 - 11" 128GB - Wi-Fi -with S-Pen - Silver
Average customer rating
4.7 out of 5
4.7
(182 Reviews)
Open Ratings Snapshot
Rating breakdown 182 reviews
5 Stars
152
4 Stars
19
3 Stars
8
2 Stars
0
1 Star
3
60%of customers recommend this product. 
(
3 out of 5
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Tab S11 - 11" 128GB - Wi-Fi -with S-Pen - Silver
Customer Rating
1 out of 5
1
S11 tablet
on October 3, 2026
Posted by: jtcrafty56
[This review was collected as part of a promotion.] I was excited to get my new s11 because my s8 wasn't going to get anymore updates. So I started checking on what was available, I chose the s11, I thought it would replace my s8 BUT I'm very sorry that I purchased it. I've had since sept 15th, just decided to use today oct 3🙃 and guess what. It doesn't work, won't let me in
I've reset it back to factory settings, no luck. Any help or replacement would be greatly appreciated.
Value
1 out of 5
1
Response from Samsung USBy R&R Team, October 5, 2026
Hi there Jtcrafty56, thank you for sharing your experience of your Samsung Galaxy Tab S11 with us. We understand how distressing it is when your device is not functioning as intended. We have provided a link to the Samsung Support Team to assist you directly through chat to resolve this matter with your tablet. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my s11 tablet
on September 29, 2026
Posted by: Tignite
[This review was collected as part of a promotion.] I chose the s11 because it meets all my needs. I am able to answer calls and fo on the web away from home with ease.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great product
on September 28, 2026
Posted by: Galaxyverse
[This review was collected as part of a promotion.] I chose this device because all the great reviews and sleekness but honestly when I first purchased it, it was very slow for example the Gmail app would blink on and off when I would scroll through a it and the screen would turn black when I would click the message but since the recent update it has improved.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 30, 2026
Hey Galaxyverse, we appreciate you sharing your thoughts about your Samsung Galaxy Tab S11 with us. We are pleased to hear that you are happy with the usage of your device, and that an update has resolved some of your inital frustrations. We have provided links to troubleshooting guides to help you with the speed and responsiveness of your device if this experience is recurring. We have also provided a link to the Samsung Support Team to assist you any time you have questions, or experience anything out of the ordinary with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Above expectations!
on September 28, 2026
Posted by: NineToes
[This review was collected as part of a promotion.] I chose to go with the glaxy tab s11 and wasnot disappointed. Its the great software behind it with several years of upgrades the competition just cant beat.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent tablet
on September 28, 2026
Posted by: SkipRus
[This review was collected as part of a promotion.] I have been using Samsung tablets for many years, always pleased with them. I purchased this one specifically for doing research and writing notes about results. Whether watching a video, reading a document or searching the web, this is the best tablet I have had. It is very light and thin, the screen is excellent, the S pen works great, sound is good and I am quite pleased with the speed. I don't want a bigger tablet because they can be like carrying a laptop around. This is more like paper and is well made for carrying. Overall a very good tablet at a decent price for my use. Split screen is an excellent feature for those doing research.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has good specifications.
on September 24, 2026
Posted by: ROYALFOREVER
[This review was collected as part of a promotion.] I chose this device because I found it very practical for everyday life more when you are a student and need something to take quick notes, when I get the device I love it, a large screen and nice design, handy for everyday life and easy to use with one hand, I would like them not to include models with and sim/esim, it's somewhat confusing when you don't pay attention, I would have liked it with capacity for sim/esim. It doesn't matter, I still loved the device equally.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love products samsung #1
on September 24, 2026
Posted by: Ai8610
[This review was collected as part of a promotion.] I love samsung products since I bought them I could not stop using them I chose tablet s11+ because I want to continue having the experience of their products that every day are the best option my house is samsung I love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My tablet have Great features
on September 24, 2026
Posted by: Gamma4Love
[This review was collected as part of a promotion.] I chose this,Series because it provides me with multiple choices to, choose from! My work information is just 1 of many options I'm able to use on daily basis!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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