Customer reviews from jbl.com
JBL - Quantum 250 Wired Gaming Headset - Black
Average customer rating
4.5
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
12
4 Stars
9
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for JBL - Quantum 250 Wired Gaming Headset - Black
Customer Rating
5
Great sound quality with comfort
on March 13, 2026
Posted by: TonyL
[This review was collected as part of a promotion.] My first impression of the JBL Quantum 250 head phones were great looking well packaged. Setup was super easy. Sound was great and perfect for gaming and video calls. All could hear me clearly. Headphones are very comfortable and not to hot on my ears. Microphone arm is pliable and easy to manipulate to a comfortable position for optimal voice clarity. The Quantum 250 headphones are perfect for your gaming, video and music needs. I really like that microphone is removable for just when your listening to music or tv. Exactly what I expect from JBL great sound and great quality in a good looking package.
Written by a customer while visiting influenster.com
Customer Rating
4
Solid and comfortable gaming headset
on March 13, 2026
Posted by: AdamS
[This review was collected as part of a promotion.] Solid gaming headset. The mesh hammock makes the fit perfect without having to adjust. Just throw them on and you can wear them comfortably for a long time. The ability to replace that, and other parts, is welcome.
Quantum spatial sound is very good. You can tell direction easily in game. All levels of sound are clear. Controls are simple. Volume wheel and mute button for detachable microphone.
Written by a customer while visiting influenster.com
Customer Rating
4
Lightweight, comfortable, and high clarity PC or g
on March 16, 2026
Posted by: LeasaW
[This review was collected as part of a promotion.] Lightweight and high clarity gaming headset.
Comfort: Lightweight when wearing. The cloth ear cushions are replaceable if needed. Smooth, sleek fabric on ear cushions. Slight pressure over ears for noise cancelling yet still comfortable. The mesh hammock (purple as seen in pictures) create a comfortable fit on top of your head. The mesh hammock is made of elastic and stretches as needed to fit various head sizes. Well labeled left and right ear pieces.
Clarity: Clear sound and mic audio
Microphone: Detachable microphone in a fixed position. The microphone can be removed easily but position or angle cannot be adjusted when wearing.
Connectivity: Wired headset, not Bluetooth compatible
Controls: Easy wheel type volume dial located on left ear piece, easy to access microphone mute button located on left ear piece
Additional features: Able to be customized for preferred sound by using the JBL QuantumEngine dashboard.
Compatibility: PC or any gaming system.
Also useful for PC or mobile conference calls/meetings and videos.
Written by a customer while visiting influenster.com
Customer Rating
4
Nice headset
on March 18, 2026
Posted by: RashidaF
[This review was collected as part of a promotion.] The headphones themselves are very comfortable on the head and ears. The two downsides are they feel hollow and don’t have great bass. They do seem to be loud in sound when they are on the ears. The headset is good for gaming.
Written by a customer while visiting influenster.com
Customer Rating
4
Comfortable gaming headphones
on March 18, 2026
Posted by: LuisP
[This review was collected as part of a promotion.] These headphones are quite comfortable and lightweight for long gaming sessions. I also enjoy the sound quality you get for an affordable option. I do wish these headphones were wireless and not only wired.
Written by a customer while visiting influenster.com
Customer Rating
5
Super comfy and great sound
on March 19, 2026
Posted by: KristyJ
[This review was collected as part of a promotion.] These are super comfy! I was surprised how lightweight and gentle these headphones were to wear. The sound is great and very clear. When talking to others they couldn’t hear outside noise like dogs or others in the house! Great initial packaging as well!
Written by a customer while visiting influenster.com