Customer reviews from brother-usa.com
Brother - Sewing Machine, XM2701, Lightweight Machine with 27 Stitches, 6 Included Sewing Feet
Average customer rating
4
(49 Reviews)
Rating breakdown 49 reviews
5 Stars
28
4 Stars
9
3 Stars
3
2 Stars
1
1 Star
8
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for Brother - Sewing Machine, XM2701, Lightweight Machine with 27 Stitches, 6 Included Sewing Feet
Customer Rating
5
I'm in love with my Machine
on March 12, 2026
Posted by: Damaris
I love it !!! it must have been 25+ years that I have not touch a sewing machine. My daughter gave a Brother XM2701 for Christmas. It's so easy to follow the instructions to set it up and easy to operate. Loving all my projects and I'm very pleased with this machine.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Phenom machine!
on October 5, 2025
Posted by: CocoSuave
Great machine. Perfect for the starter or occasional sewist. The s a really wise purchase for anyone wanting to begin sewing or someone who needs a reliable machine but dies not want to pay for newest bells and whistles or electronic machines.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Quick start up
on June 3, 2025
Posted by: Judi
from Alaska
First two projects on new machine were with challenging fabrics and deadlines. Handled fleece and silky fabrics without any tension issues or adjustments needed! Deadlines met!😁i
Written by a customer while visiting brother-usa.com
Customer Rating
3
Not beginner-friendly
on May 30, 2025
Posted by: Jacquie
from Utah
I thought I was buying a good machine for beginners, based on reviews, but I've found the whole experience ovrrwhelming. The instructions aren't super clear. I was able to do couple test runs that worked well, but then the stitches just stopped catching. I re-threaded a bunch of times and tried reading all of the resources available to figure out what's happening, but I can't get it to work. As someone with only a little bit of experience with sewing, I wish there were better resources for troubleshooting. So yeah, it worked for 20 minutes, and now I have a very expensive paperweight. Wouldn't recommend the experience.
Written by a customer while visiting brother-usa.com
Customer Rating
1
It doesn’t seem to line up correctly.
on May 30, 2025
Posted by: Amanda
Self threader does not work. I took it out of the box set up, and it doesn’t line up. There’s I want to return it. I emailed and haven’t got a response
Written by a customer while visiting brother-usa.com
Customer Rating
3
Works great when it works. Expect frequent jams.
on May 9, 2025
Posted by: Frances
from Queens, NY
I bought this machine during covid. I have had it repaired every year for the same reason. The excessive lint causing the thread to get entangled. This leads to a thrown off timer, jumping bottom stitches. The automatic button holer is also and issue and source of frustration. Would I buy another brother probably, just with apprehension.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Class sewing machine
on April 19, 2025
Posted by: Cherry Leger
from Holly Springs, GA
I purchased this machine to take to classes due its weight as it is left unattended over night.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Easy to Use
on March 31, 2025
Posted by: A D C
from Chantilly VA
The machine works beautifully. I love the helpful features especially for threading the needle.
Written by a customer while visiting brother-usa.com