Customer reviews from bestbuy-ca
Razer - Refurbished Excellent - Naga V2 HyperSpeed MMO Optical Gaming Mouse with 19 Programmable Buttons - Wireless - Black
Average customer rating
3.9 out of 5
3.9
(7 Reviews)
Open Ratings Snapshot
Rating breakdown 7 reviews
5 Stars
4
4 Stars
1
3 Stars
0
2 Stars
1
1 Star
1
71%of customers recommend this product. 
(
5 out of 7
)
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Customer Reviews for Razer - Refurbished Excellent - Naga V2 HyperSpeed MMO Optical Gaming Mouse with 19 Programmable Buttons - Wireless - Black
Customer Rating
1 out of 5
1
Not Recharceable
on December 2, 2023
Posted by: TechGuy
from Atlantic Canada
Why is Best Buy saying that this mouse is rechargeable? Just look at the photos, it clearly takes a battery!! The Razer Naga Pro is rechargeable not the Razer Naga V2 Hyperspeed.
Best Buy really needs an editor and fact checker!
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2 out of 5
2
Mouse is nice, software is garbage
on August 19, 2025
Posted by: Alli
from Canada
I have been a Logitech mouse user for years. I finally decided to switch because their hardware kept failing on me. Usually, a button or two would either stop working entirely, or start double-clicking all the time.
So far, the Razer hardware is nice, though I haven't been using it long enough to say if it's any more durable than Logitechs. I can say with conviction, however, that Logitech's software was far superior. I am honestly considering returning this mouse because the Razer Synapse software is so bad.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Recommended
on December 10, 2025
Posted by: Gabriel
from Vancouver
I have bought this mouse last Black Friday, and I am loving it. Great response, additional buttons that you can customize, I loved that you can scroll sideways! Only downside for now is that the settings only applies if you have the software installed in your computer, which does not work well for me since I have my personal and work laptops (my company does not allow me to install it)
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Best for Mac users
on March 12, 2026
Posted by: Luke M
from Edmonton
The 12-button grid is everything! This is the only MMO mouse with Synapse support for Mac.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
4 out of 5
4
Good mmo mouse
on May 7, 2026
Posted by: Drood
from Timmins
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Mouse works well, many sensitivity settings for different games/usages. Thumb buttons are more noticable than the corsair mmo mouse
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Really comfortable for me!
on May 7, 2026
Posted by: Euhene
Gender:Male
Verified Purchase:Yes
So far so good. It's really comfortable device, Perfect for any tasks suchlike gaming and working. It's a bit expensive, so I hope it's gonna work properly for a long time. My advice is you go to the shop and try if it comfortable enough for you! Good luck!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Same great mouse made better
on May 14, 2026
Posted by: Vince97
from Toronto
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] All the things you love about the Razer Naga series made wireless and light! The auto sleep feature is great compared to older wireless mice I've had, should help prolong the battery life by alot.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca