Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(2,214 Reviews)
Rating breakdown 2,214 reviews
5 Stars
1,899
4 Stars
213
3 Stars
49
2 Stars
19
1 Star
34
89%of customers recommend this product.
(
205 out of
230)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Great product with awesome features
on February 2, 2024
Posted by: BeastMode365
[This review was collected as part of a promotion.] The Samsung Galaxy 23 Ultra is a fantastic phone with a big, vibrant screen that's great for everything from watching videos to playing games. The camera is incredible, taking super sharp pictures with its 108MP main sensor. It's super fast, thanks to the latest processor, and the battery lasts a really long time.
Using the phone is easy with its simple interface, and unlocking it is a breeze with the fingerprint scanner or facial recognition. Plus, it's 5G-ready for speedy internet. If you want a phone that's powerful and easy to use, the Galaxy 23 Ultra is a solid choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The s24 ultra has brought several new features
on February 2, 2024
Posted by: Prism4
[This review was collected as part of a promotion.] I recently got this device and it has been incredible so far. It has several customizations that make your phone feel more unique. For example, the new widgets in the lock screen makes it easier to view or access apps. The ability of changing the size and location of the clock also is a nice addition. The way photos function has gotten a significant upgrade with the new AI features. I can now freely move anyone from a picture and the AI will make look noticeable. I can also expand my photos using the generative AI features. The phone looks beautifully crafted with titanium on the edge with a matte looking back glass which makes the phone shine in the sunlight. With a flatter screen it easier to navigate through the screen. This phone is absolutely great and it works flawlessly.
Value
5
Response from Samsung USBy Social Commerce, February 2, 2024
Good day Prism4,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. It warms our hearts to know that you are enjoying all of the features that your Galaxy S24 Ultra has to offer! With Galaxy AI, Generative Edit gives you the power to make any photo exactly how you’d like it! You can fill in the missing borders when aligning or titling an image, or select an object/subject and move it, resize it, or remove it to suit your creativity! Or even better, let AI do the work and suggest common editing features to improve your image, such as removing reflections, remastering, adding color to b/w photos, and so much more. The options seem endless with all of the features you now have with your Galaxy S24 Ultra! The gorgeous premium finish Titanium Frame coupled with Corning Gorilla Armor protect your device against scratches and make it more durable than its predecessor. It's an impressive device, both inside and out! Please do not hesitate to contact Samsung Support if you would like any assistance or if you have any questions for us. I have provided a few links below that you may find helpful in getting to know your device and also in the event that you would like to reach us. We hope that you enjoy your Galaxy S24 Ultra as much as we have enjoyed creating it for you! Thanks for being a valued Samsung customer. - Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. It warms our hearts to know that you are enjoying all of the features that your Galaxy S24 Ultra has to offer! With Galaxy AI, Generative Edit gives you the power to make any photo exactly how you’d like it! You can fill in the missing borders when aligning or titling an image, or select an object/subject and move it, resize it, or remove it to suit your creativity! Or even better, let AI do the work and suggest common editing features to improve your image, such as removing reflections, remastering, adding color to b/w photos, and so much more. The options seem endless with all of the features you now have with your Galaxy S24 Ultra! The gorgeous premium finish Titanium Frame coupled with Corning Gorilla Armor protect your device against scratches and make it more durable than its predecessor. It's an impressive device, both inside and out! Please do not hesitate to contact Samsung Support if you would like any assistance or if you have any questions for us. I have provided a few links below that you may find helpful in getting to know your device and also in the event that you would like to reach us. We hope that you enjoy your Galaxy S24 Ultra as much as we have enjoyed creating it for you! Thanks for being a valued Samsung customer. - Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new features, and the AI.
on February 6, 2024
Posted by: Captain
[This review was collected as part of a promotion.] Well im the Samsung pro for my store, so i use the s24 ultra to show off the features. But i also have the Z fold 4, and samsung buds lice as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Don't like
on February 8, 2024
Posted by: Teresita
I bought this cellular a month ago. I don't like and very unhappy. I don't see any difference with my other phone it is too. It is too expensive and don't see a big difference. Only the price and the size
Response from Samsung USBy Social Commerce, February 8, 2024
Hello there Teresita,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more information available regarding what you may be experiencing with your Galaxy S24 Ultra and without being able to ask you any follow up questions to clarify what you have shared with us in your review, I suggest reaching out to Samsung Support if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more information available regarding what you may be experiencing with your Galaxy S24 Ultra and without being able to ask you any follow up questions to clarify what you have shared with us in your review, I suggest reaching out to Samsung Support if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Tough To Put Down
on February 2, 2024
Posted by: BridgeS24
from Nevada
Expertise:Expert
A great upgrade from my S22 and the flatter screen is better than expected. Faster processes, sturdy body, expanded camera features, and "AI" is a game changer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice but screen too big edges are annoying
on February 6, 2024
Posted by: Freakachu
[This review was collected as part of a promotion.] Mostly I just use it for gaming and to watch TikTok and things on.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not great
on November 26, 2024
Posted by: Sssjjj
from Oregon
Expertise:Intermediate
I'm not happy with this phone at all. The settings are working properly even when I change them. The phone is way to large. It's not ment for people with smaller hands. I hate the square designs. They need to make them smaller an if people want a larger phone go buy a larger one. This is annoying.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy Social Commerce, November 26, 2024
Thank you for sharing your thoughts on the Galaxy S24 Ultra. The Galaxy S24 Ultra is designed to deliver a premium experience, featuring a large display and advanced capabilities. Its new ProVisual engine enhances the overall photography experience with high resolution, Super HDR, AI Zoom, Nightography, and Generative Edit. Additionally, the Galaxy S24 Ultra's display offers better visibility compared to the Galaxy S23 Ultra, boasting a peak brightness of 2,600 nits and the newly applied Corning® Gorilla® Armor glass. For those looking for a more compact design, we recommend considering the Galaxy S24, which provides similar performance in a smaller form factor. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade from S23
on February 3, 2024
Posted by: Melo1221
[This review was collected as part of a promotion.] Nice phone, feels great in the hand and bettertan my previous one. Similar in a lot of ways but happy I made the upgrade.
Value
5
Written by a customer while visiting Samsung US