Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(2,214 Reviews)
Rating breakdown 2,214 reviews
5 Stars
1,899
4 Stars
213
3 Stars
49
2 Stars
19
1 Star
34
89%of customers recommend this product.
(
205 out of
230)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4
The AI feature on this phone its great.
on February 21, 2024
Posted by: ElusiveNinja
[This review was collected as part of a promotion.] I really like the s24 Ultra but the pictures are coming a little to bright, i think its a software problem and might get fixed in coming updates. Battery life so far its pretty good.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
AI features a bit underwhelming right now.
on February 21, 2024
Posted by: Samson
[This review was collected as part of a promotion.] The Ultra is my everyday device from email, phone, to some productivity. I like the dex feature a lot. I would have given this device a full 5 stars but, the AI features are underwhelming and already available on competitors products. The live translation is amazing and if you are in need of those type of services then this device is a godsend. I just wish it did more and probably in the future there will be more but till then 4 stars.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love it's user friendly. With free ear bugs
on February 21, 2024
Posted by: Toness
[This review was collected as part of a promotion.] I used it for everything thing like personally and business reminder. Socal connection, educational purposes and lot more
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Apps
on February 21, 2024
Posted by: Steve
Great phone. I did not get the apps that were advertised on the website as included with the phone, but there is probably a way to install them that I am missing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is a really great phone
on February 21, 2024
Posted by: Mybestphoneyet
[This review was collected as part of a promotion.] Good for photos, notes, meetings, looking up info, all great new features and apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Review Samsung s24
on February 21, 2024
Posted by: Canvas
from Georgia
Expertise:Expert
Not impressed. Too many glitches. Very disappointed bc I'm a long time Samsung fan...
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy Social Commerce, February 23, 2024
Hey Canvas,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Your feedback is invaluable to us. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with whatever you may be currently experiencing with your Galaxy S24 Ultra, however, without having any information available regarding what you may be currently experiencing and without being able to ask you any probing questions, I suggest contacting Samsung Support if you would like help with troubleshooting your device or if you would like any further assistance. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Your feedback is invaluable to us. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with whatever you may be currently experiencing with your Galaxy S24 Ultra, however, without having any information available regarding what you may be currently experiencing and without being able to ask you any probing questions, I suggest contacting Samsung Support if you would like help with troubleshooting your device or if you would like any further assistance. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Monster of a Phone!
on February 21, 2024
Posted by: Mike10
[This review was collected as part of a promotion.] This is by far the best phone I have ever used. I use this phone to help my daughter apply for college grants. Proper wording, sentence structures.
I use the AI features to help me identify certain parts on my vehicle that I have never worked on. It shows me exactly what it is and how to work on it. I've even used it to help identify what type of cat I have.
With the new chip, the phone is lightning fast. Picture taking is amazing and with low lighting, takes amazing pictures.
I haven't been gaming to much on the phone. But the display is the best. I am waiting on the update for the vivid option.
I use the AI features to help me identify certain parts on my vehicle that I have never worked on. It shows me exactly what it is and how to work on it. I've even used it to help identify what type of cat I have.
With the new chip, the phone is lightning fast. Picture taking is amazing and with low lighting, takes amazing pictures.
I haven't been gaming to much on the phone. But the display is the best. I am waiting on the update for the vivid option.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Like the design
on February 21, 2024
Posted by: Raees007
[This review was collected as part of a promotion.] I read,lesson and watch shows and movies the best I ever had.🤩
Value
5
Written by a customer while visiting Samsung US