I jumped the gun, should have done my research first. Cant use metal utensils on the griddle or else you will ruin the enamel finish.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, Weber grills , July 15, 2021
Hello, thank you for taking the time to share your feedback. We are so sorry that your experience did not match your expectations! We will pass your feedback along to our design team. A 2-year warranty backs this. Thanks!
Written by a customer while visiting weber.com
Customer Rating
3
Nice heavy two sided but.....
on August 4, 2018
Posted by: Sir Weber
from Tampa
Gender:Male
It really needs to be deeper. I lose a lot of smaller items over the edges. Deeper would be everything this griddle is and save items from burning beyond reconition only to be recovered months later! Lol.
Response from weber.comBy Weber Grills, Weber Grills, August 9, 2018
Hi! Thanks for taking the time to leave your feedback. We always appreciate hearing from our fans and we will pass your comments along to the team. If you have any other questions or concerns please reach out to us at reviews@weberstephen.com. Thanks!
its not non-stick and it's made in china. otherwise it fits the grill fine.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, October 6, 2020
Hello! We are sorry to hear of your disappointment with the quality of your new griddle. Please know that this is covered for 2-years against manufacturing defects. Please do not hesitate to reach out to our team if you encounter any trouble during this time-frame. We will be glad to help. Thanks!
My husband had a smile a mile wide when he opened the package this grill came in. He has since used it many times on our Weber grill and I've now got that same mile wide smile.........works wonderfully on the grill! AND, I don't have a mess on my cooktop to clean! THANK YOU!!!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
1
Too Heavy
on April 17, 2024
Posted by: Kicker55
from New Jersey
Unit is too heavy for my wife to put on/off and store. Not worth the money. Can see it will be prone to rust. Sent back for refund.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, April 29, 2024
We're saddened to hear the griddle insert didn't go as expected. That is not the experience we hope for our valued Weber fans. Thank you for your feedback. We will make sure that your comments are brought to the appropriate teams.
I gave the griddle to my husband for Christmas. He absolutely loves it! I have only cooked four meals since he got it. We live in Florida and grilling is a year round event and it is okay with me that he loves it so much. Yummy food and and easy clean ups.