Customer reviews from Samsung New Zealand
Samsung - Refurbished Excellent - 75 Class QN70F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
1
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
2
0%of customers recommend this product.
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0 out of
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Customer Reviews for Samsung - Refurbished Excellent - 75 Class QN70F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
1
Shocking Service
on February 19, 2026
Posted by: Anonymous
I have now been chasing Samsung NZ for 91 days trying to get them to honour their warranty and meet the terms of the Consumers Guarantee Act but they simply apologise, escalate and delay.
They never give me an update, even though I follow up with them at least once a week. Everything would have been fine if the TV worked as it should. The problems started from the time I tried to get them to replace the Brocken TV that they supplied.
As I was getting nowhere with Samsung NZ I contacted the bank and fortunately they reversed the charges. I WILL NOT BE DEALING WITH SAMSUNG NZ EVER AGAIN AND I STRONGLY RECOMMEND YOU DO THE SAME.
They never give me an update, even though I follow up with them at least once a week. Everything would have been fine if the TV worked as it should. The problems started from the time I tried to get them to replace the Brocken TV that they supplied.
As I was getting nowhere with Samsung NZ I contacted the bank and fortunately they reversed the charges. I WILL NOT BE DEALING WITH SAMSUNG NZ EVER AGAIN AND I STRONGLY RECOMMEND YOU DO THE SAME.
Written by a customer while visiting Samsung New Zealand
Customer Rating
1
Average at best
on December 8, 2025
Posted by: Joe_NZ
from New Zealand
Bought this shiny new Samsung TV thinking I'd entered the future. Turns out the picture did, but the sound is still stuck in a tin can being kicked down a hallway.
Honestly, I’ve heard clearer audio coming from a toddler’s toy xylophone. Every character on screen sounds like they’re yelling for help from inside a shipping container. If Samsung wanted to recreate the “drive-through speaker at 2am” experience, congrats, you nailed it.
I now watch everything with subtitles because the TV speaks a language I simply do not understand.
If you want a beautiful image paired with audio that feels like you’re listening through a sock full of marbles, this is your TV. Otherwise, invest in a soundbar… or two… or maybe just hire a guy to read the dialogue out loud.
No, I would not recommend this to a friend.
Written by a customer while visiting Samsung New Zealand